The problem is Quickbooks now shows both journal entries to remove and add
back the amount of the surplus balance in Accounts Receivable. Even though
they should zero each other, the transactions remain in Accounts Receivable.
How do I get them to clear?
I understand the A/R is probably a "managed" account that doesn't like to
have direct transactions made against it. For the future, how should
situations like this be transacted? I don't want to leave the positive
A/R for any customer in A/R because the accountant uses an accrual to cash
conversion method that ends up taking the surplus payment as income, when in
fact it is just an asset.
--
W
When a customer has a credit balance, companies reporting on a GAAP basis
need to report these credit balances as a current liability.
Set up two accounts, one a current asset contra account to accounts
receivable called Customer Credit Balances and a short term liability
account also called Customer Credit Balances. Make a journal entry using
these two accounts at the reporting period end to report any credit
balances. On your financial statements net the receivable and contra
accounts. Reverse the above entry on the first day of the next reporting
period.
It should be noted that the same treatment should also be done for any
vendor debit balances you may have in accounts payable.
You should not have to muck around adjusting any actual receivable accounts.
What did you mean by "On your financial statements net the receivable and
contra accounts"? Are you saying to create some kind of new parent account
that would show as its sub accounts A/R and the contra account? How would
I do that?
> You should not have to muck around adjusting any actual receivable
> accounts.
The problem is we are trying to avoid having a negative value in A/R because
the presence of that creates a bug in how Quickbooks does accrual to cash
conversions. The accountant is overcoming this by starting from an
accrual version of the books and then working backwards to a cash version.
In their method they convert the negative A/R balance into a sale. If we
leave the negative A/R, and then create two opposing asset/liabilities, I
don't see how it would solve the problem of still having a negative A/R
balance for a customer.
--
W
Send me your e-mail address to aipblist1 at gmail dot com. I have a document
from the Intuit certification guide that will help address this issue. I
tried posting it but my news server won't post the message for me.
No, not a parent account just a conta account to accounts receivable. When
the two accounts are netted together the balance equals only the positive
receivables.
>
>
>> You should not have to muck around adjusting any actual receivable
>> accounts.
>
> The problem is we are trying to avoid having a negative value in A/R
> because the presence of that creates a bug in how Quickbooks does accrual
> to cash conversions. The accountant is overcoming this by starting
> from an accrual version of the books and then working backwards to a cash
> version. In their method they convert the negative A/R balance into a
> sale. If we leave the negative A/R, and then create two opposing
> asset/liabilities, I don't see how it would solve the problem of still
> having a negative A/R balance for a customer.
The accountant should treat the negative amount as a liability not a sale.
>
> --
> W
>