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Getting an Enrty-Level Position

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Christopher Kurtis Koeber

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Jun 9, 2004, 4:35:25 PM6/9/04
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Dear All,

I have a question about getting an entry level position as a PC
technician or a Help Desk Specialist. I have 4-6 years of experience in the
field, but it seems as if I cannot even get a request for an interview. I
would just like to know what I am not doing. I am sending cover letters with
every resume that I send and I try to keep the resumes that I do send clear,
concise, and focused on the position that I desire. Is there something else
that I am missing or something that I should be doing more of? Below is a
version of my resume and a sample cover letter. Thank you very much for your
time and consideration in this matter.

Sincerely,

Christopher Kurtis Koeber

-------------------------------------Resume---------------------------------
---

6206 Edward Drive, Clinton, MD 20735 Phone: (301) 856-5880

Email: c_ko...@myrealbox.com

Christopher Koeber

Objective An enthusiastic and ambitious computer technician seeking a

position in Desktop Support Services.

Experience 2001-2003 Surrattsville High School Clinton, MD

Computer Technician

Installed, maintained, and repaired computer systems running various

versions of the Windows operation system including 95, 98, NT, 2000,

and XP as well as UNIX and Linux Operating systems.

Assisted students, teachers, and staff in the use of Internet

browsers, Microsoft Office applications, and various in-house

applications.

Utilized programming knowledge to create a school wide SAT

apprehension application which is currently in use.

1999-2001 Gateway Computers, Inc. Brooklyn, NY

Computer Technician

Installed, maintained, and repaired computer systems running various

versions of the Windows operation system including 95, 98, Me, NT, and

2000 as well as UNIX and Linux Operating systems.

Assisted customers with purchasing Information Technology that fit

their needs in commercial as well as residential environments.

Assisted staff and customers in the use of Internet browsers,

Microsoft Office applications, and various in-house applications.

1997-1999 Brooklyn Public Library Brooklyn, NY

Computer Assistant

Assisted staff and customers in the use of Internet browsers,

Microsoft Office applications, and various in-house applications.

Installed, maintained, and repaired computer systems running various

versions of the Windows operation system including 95, 98, and NT.

Certification 2003 Comptia Waldorf, MD

Comptia A+ Certification

Keywords Information Technology, Help Desk, PC Technician, Desktop

Support, A+ Certification

-----------------------------------EXAMPLE Cover
Letter------------------------------

Christopher Kurtis Koeber

6206 Edward Drive

Clinton, MD, 20735

May 27, 2004

Employer

Ciber , Incorporated

7900 Westpark Drive

Suite A515

McLean, Virginia 22102-3105

RE: Help Desk Support

Dear Employer:

I am responding to a web page listing for a Help Desk Support

Position which is located on the Computerhelpers.net jobs section.

After reading your job description, I am confident that my skills and

my passion for technology are a perfect match for this position.

I would bring to your organization a broad range of skills, including:

. The ability to quickly and effectively install, repair and maintain

information technology through my expertise, ambition, and

determination.

. Knowledge and experience in basic networking and ability to install,

troubleshoot, and maintain basic LANs.

. Knowledge of all major current operating systems including Microsoft

95/98/Me/NT/2000/XP/XP Professional, UNIX, Linux, and Mac OS 9/X.

. Entry-level knowledge of programming languages including Microsoft

Visual Basic, C++, Unix/Linux shell scripting, and DOS batch scripting

which I utilize to help with installation, maintenance, as well as to

increase efficiency and reliability of IT systems.

. Excellent written and verbal communication with management, staff,

as well as clients. Courteous and professional attitude maintained at

all times.

. Excellent time management skills and ability to work in a diverse

environment to get assignments done.

I would welcome the opportunity to further discuss this position with

you. If you have any questions, concerns, or would like to schedule an

interview, please contact me by phone at (301) 856-5880 or by e-mail

at c_ko...@myrealbox.com. I have enclosed my resume for your review,

and I look forward to hearing from you. Thank you very much for your

time and consideration in this matter.

Sincerely,

Christopher Kurtis Koeber

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Jtiche

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Jun 9, 2004, 7:34:16 PM6/9/04
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I'm certainly no expert but maybe you are coming on a little too strong. For
an entry level position you sound over qualified. Maybe you need to tone it
down to where you let them you know you've had some hands on experience with
various hardware and software but don't present yourself as an expert. If
you're already an expert and I can only offer you an entry level slot then I
know you've got one eye on the clock and the other on the classifieds looking
for a better job the first day. If you have to send a picture with your
applications it would help if you don't have any body piercings, tatoos or
freaky colored hair. I'm not saying its fair but if I had two young guys
competing for a job, and one was the G.I. Joe type and the other looked like a
looney tune, you can guess which one would get the job. Have tried for a
federal job, I just retired from the federal service in the computer series and
I can tell you the pay was pretty good as were the benefits. Something to
think about and good luck to you.

xxxx...@newscene.com

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Jun 9, 2004, 9:18:05 PM6/9/04
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You also hear about how quirky the job market is all the time. Even
when it was booming in the late 90s due to the high tech hype ,
you heard conflicting stories about how anyone who wanted a job could
get a job and others where people who were looking couldnt find one.

A lot depends on unfortunately on subjective factors that the person
who does the hiring looks for or doesnt even realize consciously they
are looking for and the region. And they always tell you that the
primary thing is connections. The very best way to get a job is for
someone you know to pull you in. They always repeat that cliche all
the time - network network network. Get to know as many people as
possible. One of the things they say is a lot of companies will put
out ads because they have to , so as to pretend they gave everyone a
fair shot. But many places like to hire people that were pulled in by
employee etc.

Some ideas are working at a temp agency. That way a company gets to
know you and may hire you. Another idea is to go to any job fairs or
tech conventions in your area - any PC related gathering. Join a club
etc - that way you also make connections.

neb1211

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Jun 19, 2004, 9:26:02 PM6/19/04
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What certifications do you have? I know that when most companies look
for computer technicians that at least have their A+ certification even tho
the knowledge learned from that certification are minimal. Experience is
also very important.

Also since I own a computer store I know that business tends to wind
down during the summer. Everyone is outside enjoying the weather instead of
inside breaking their computer. You might want to try submitting your
resumes again in the winter as people tend to spend more time inside on the
computer.
"Christopher Kurtis Koeber" <c_ko...@myrealbox.com> wrote in message
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