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Donna and Melih Debate Comodo: Very Brisk Fracus

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Wilfred Bramasco

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Feb 12, 2012, 11:03:02 PM2/12/12
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From: Donna's SecurityFlash PC & Internet Security Blog

"Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with HopSurf/
IAC/Ask Toolbar

So Comodo’s promise to remove SafeSurf Toolbar happened but not to
finish their agreement with A$k/IAC. Instead, the new version of
Comodo is now bundled with HopSurf Toolbar which is IAC/Ask.com too.
The installer become worst because there’s no EULA presented in
addition to known method of misleading people by offering unnecessary
third party service/component in a SECURITY software. Note that it is
a security software that should offer clean installer no?

Screenshots at http://www.calendarofupdates.com/updates/index.php?s=&showtopic=19279&view=findpost&p=83848

Their announcement says:

What's New In 3.10.101801.529?
==============================
NEW! COMODO Secure DNS is introduced as a new free service
NEW! COMODO HopSurf Toolbar - COMODO SafeSurf Toolbar has been
discontinued and superseded by COMODO HopSurf Toolbar
NEW! CIS now allows the users to change the URL for the program
and virus updates
IMPROVED! CIS now has a better support for Windows Security Center
integration in Windows Vista SP1 and later
IMPROVED! AV engine now supports more archives and has better
detection capabilities
IMPROVED! Direct disk access false alerts have been reduced
FIXED! Some applications do not run when CIS is installed in Vista
64 bit
FIXED! Antivirus scans excluded folders
FIXED! Firewall does not show some connections under high load
FIXED! Firewall sometimes causes the PC to freeze in windows XP 32
FIXED! cfp.exe crashes when HIPS alerts timeout

http://forums.comodo.com/feedbackcommentsannouncementsnews_cis/comodo_internet_security_310101801529_released-t41954.0.html

That NEW! COMODO Secure DNS is introduced as a new free service is
from DNSadvantage.com/Neustar, Inc. and again, this NEW! COMODO
HopSurf Toolbar - COMODO SafeSurf Toolbar has been discontinued and
superseded by COMODO HopSurf Toolbar means you need to agree with (not
included EULA in the installer) the EULA in using Ask Toolbar/IAC/
Ask.com service. See HopSurf EULA online: https://accounts.comodo.com/hp/management/eula
or http://www.hopsurf.com/license.jsp
Published Fri, Jul 3 2009 15:45 by donna
Comments
Saturday, July 04, 2009 4:26 PM by Melih Abdulhayoglu
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Donna

Your statement "instead, the new version of Comodo is now bundled with
HopSurf Toolbar which is IAC/Ask.com too." is not correct. Hopsurf is
a Comodo product, conceived, developed and published by Comodo.
Hopsurf Toolbar is a Comodo product. I would appreciate it if you
corrected your statement, as I am sure you do not want to mislead your
readers with false information.

Melih
Sunday, July 05, 2009 1:05 PM by donna
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Hi there, Melih

Maybe you need to correct first your EULA? See 7.2 entry in your
HopSurf EULA:

7.2.If you wish to remove and uninstall HopSurf from your computer,
click on the "Start" button; then click on the "Settings" button, then
click on the "Control Panel" button, then click on the "Add or Remove
Programs" button, then look for "Ask Toolbar" and click on the "Change/
Remove" button.

I'm not blogging false information. That HopSurf Toolbar was made
available to giveway with Ask.com search. You don't earn a dollar
when user opt for HopSurf Toolbar? If you don't... so why have Ask.com
Search and hopsurf.com added? Is it a coincidence that the
presentation of Ask.com Toolbar installer is similar to HopSurf
Toolbar? Why not offer HopSurf without Ask.com search? Why the
toolbar is the same as Ask? You see ... things are obvious to people
who monitors or have seen this method of vendors like you who pushes
unnecessary service/application in a security software. The toolbar
was developed, the toolbar or application was made available in
partnership with Ask/IAC. That's true, right? So why deny it's part
of Ask/IAC partnership? Try offering it without Ask.com search and
make sure no ID of it is Ask/IAC and maybe I will believe that I
posted misleading information.
Sunday, July 05, 2009 1:35 PM by donna
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

BTW, Melih... that method in developing a toolbar and adding Ask.com
Search is the same method that Symantec and BitDefender have done.

It is disappointing to see security software vendors to spend time in
developing a toolbar... just to have Ask on it. Can't you provide
security and privacy software without Ask?
Saturday, July 11, 2009 9:48 PM by Proper
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Why do people still waste time with those burglars....
Monday, July 13, 2009 12:21 AM by Melih Abdulhayoglu
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Donna

Your following statement is incorrect:

"I'm not blogging false information. That HopSurf Toolbar was made
available to giveway with Ask.com search. You don't earn a dollar
when user opt for HopSurf Toolbar?"

You are blogging false information. With all due respect how do you
know why Hopsurf was made? How can you conclude as a fact that you
think you know that hopsurf was made available to giveway with ask?
This is totally false!

Here is another false statement:

"Why the toolbar is the same as Ask?"

Honestly, did you even look at the functionality? Once again this is
total and utter false information! Its NOT the same Donna. You have an
issue with Ask.com don't take it out on us!

Melih
Monday, July 13, 2009 5:01 AM by liverpudlian932.webs.com
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Take a look here: 3.bp.blogspot.com/.../imgComodo_Moderator.gif
Monday, July 13, 2009 2:16 PM by LaserWraith
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Maybe the reference to the Ask Toolbar in the EULA was a mistake. It
certainly isn't called "Ask Toolbar" in Programs and Features (the
equivalent to XP's Add or Remove Programs).

dlrvdq.bay.livefilestore.com/.../C-H-S_UE.png
Monday, July 13, 2009 6:11 PM by donna
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Hi LaserWraith,

Mistake or not. The Add/Remove Program shows HopSurf toolbar or not
does not change the fact that this toolbar on Comodo products started
to appear ever since they partnered with company that have
questionable reputation because of spyware related software and it is
flag by antivirus vendors as spyware/adware/PUPs.
Monday, July 13, 2009 6:14 PM by donna
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Melih,

I did try your HopSurf and the feature of it. It has Ask.com Search
engine on it. Why don't you release HopSurf without Ask. That will
make me or others believe that you want people to enjoy your HopSurf
and no third party involved?

Why not deal with you about Ask.com? You and other security vendors
are pushing the so called new protection, feature because of Ask. Is
it necessary? No. Is it a security feature? No. What is it then? A
feature that pushes your choice of search provider. Do you hear that
people do not want that search provider in a security software?
Monday, July 13, 2009 8:57 PM by donna
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Few more things, Melih.

1. People downloaded CIS because of the firewall and maybe the AV.
They did not download your CIS because of HopSurf or whatever toolbar
you are pushing. They can enjoy HopSurf without installing HopSurf
but just install the bookmarklet or widget. This method of including
HopSurf in your CIS installer is an obvious push for a toolbar or
unnecessary service.

2. Your suddenly mistake EULA which you corrected or going to correct
some more and the new EULA (in PDF) that you said the correct one
should inform the people that before they will install CIS and
HopSurf, they have to agree that you are using Ask/IAC search and that
there is privacy issue in using Ask.com Search via your toolbar as IAC
already said in their website: AskEraser will not work with any
ask.com search done if Ask.com search is another toolbar.

Do not compare search provider in the browser because the browser is
not a security software. Try to sniff the connection while using Ask
search and then sniff the connection while using others, do you see
many third party servers that have the search info by people? You will
see the privacy issue there.

3. Why denying your partnership with IAC/Ask if you are pushing it
via HopSurf? At least Symantec admit that they partnered with IAC and
they admin that Norton Safe Web integrated IAC because of the
partnership. Admit it. People decide whether to avoid HopSurf or
not. We, at Calendar of updates will not post updates for security
software that includes unnecessary and unwanted add-on with Ask
Toolbar, Ask search assistant, Ask engine due to security and privacy
issues with their service. All details in in www.calendarofupdates.com/.../index.php

4. Stop saying that I or some others have no idea about certs. You
are not the only person born in this world to only know how certs
work. Stop educating me about certs because it's not about what is
certs. It's about who issued the cert to malware domains and if you
continue to issue the cert. Stop pointing fingers to other identity
or service that is issuing certs because they know how to deal with
reports. They don't deny reports and they do not question the ethics
of people who are voluntary reporting. You want to blame MVP Mike for
not reporting to you? As far as I know... he's been reporting to you
since Winfixer days. Your certs and Winfixer. Your certs and other
malware domains which until now happening.

People check certs to make sure they are not phished or victimized by
fraud/fake and malware domains. If you issue certs to malware domains
without checking, you are allowing malware/fraudesters to continue to
victimized people. Giving those bad guys the chance to use https://
protocol is under your responsibility. Sure you revoke but only when
it was brought up to you. Imagine, since winfixer days... MVP Mike
Burgess been reporting to you until he get fed up because you
continues to issue cert to malware sites! There is a phrase or saying
"Once is enough, two is too much and so on."

5. Stop saying in your forum that only Comodo is being grilled.
Completely untrue. We name others too if we something to mention.

6. You are spending too much time about how to push a toolbar and
ask.com search. You might want to focus or spend time in making your
AV to hit AV-Comparatives.org test so you have more to show off.

7. When Microsoft plan to buy Clara, people is mad about the plan.
They were grilled too. They listened. Did you?

Donna
Monday, July 13, 2009 9:03 PM by donna
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Oh BTW, Melih. Tell your representative Katherine Hadow to stop
spamming websites by spreading your press release about Comodo in many
languages now. Ms. Hadow sent me email via my website's
calendarofupdates.com contact form. Don't your company don't know
where to publish the press releases of your company?

Your representative is sending your press release to other sites also:
freewarearena.com
Monday, July 13, 2009 9:23 PM by Melih Abdulhayoglu
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Donna

Again some correction:

Your following statement is incorrect:"You and other security vendors
are pushing the so called new protection, feature because of Ask". We
are not pushing it because of Ask.

To answer your points

1)Our users are educated enough to know to select or deselect their
desires when installing.

2)the website is being updated

3)Your following statement is incorrect "Why denying your partnership
with IAC/Ask ".

4)Donna, respectfully, still you do NOT understand the issues around
DV. I have posted an explanation on the Comodo forum, please read
that. If you understood the issue, you would not be taking the
position you are.

5)I still stand by my statement. You are involved in a witch hunt
against Comodo and unneccessarily so and against the very Company who
is doing so much for the world of security. (your lack of
understanding about what Comodo has done and continue doing in the
security world speaks volumes about your credentials as a security
proffesional I am afraid :( )(sorry this was blunt but i had no other
way to put it)

6)Thanks... Again about your credentials as a security professional
not pushing a Testing Org like AMTSO but Av-Comparitives speaks
volumes.

7)of course we did. people said remove Ask toolbar and we did.

I really hope you do understand the issues surrounding DV certs, what
Comodo is doing for the security world and over 18M users who are now
protected.

Stop the witch hunt!

Learn about the real issues with DV!

Learn and respect all the good things Comodo has been doing helping
millions and the security industry!

Be truthful and honest to your readers and do not manipulate the facts
to suit your agenda!

Melih
Monday, July 13, 2009 9:28 PM by Melih Abdulhayoglu
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

How can you claim your are not spreading misinformation while you
still have this?

www.calendarofupdates.com/.../index.php

"users to be at risk by installing a toolbar that has questionable
reputation"

What questionable reputation does hopsurf have? That is the only
toolbar we have!

Even after you have been corrected many times over you still continue
to spread false information! Even now! Simply Amazing! Do you realise
you are spreading misinformation by choice Donna!

Melih
Monday, July 13, 2009 9:46 PM by donna
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

1. Right? that's why some people in forums has no idea why they have
the toolbar. You are talking about people in your forums only. Look
at other forums where people say they did not know that the toolbar
have Ask on it!

2. Of course, you got to update now because it was 'mentioned'.
Releasing a product before help files or EULA is released is an
example of no push on toolbar, no?

3. So you admit that you have partnership with Ask which is why you
developed this toolbar for Ask. Again, I would like to ask you: Why
not offer HopSurf toolbar without Ask?

4. Let me repeat: It's not about what is certs and DVs. It's about
who issues to malware domains since winfixer days until now. Don't
talk about what are certs. Stop issuing cert to malware domains and
you will NOT see MVP Mike Burgess and others to mention your certs on
malware domains.

(edit to add the word "not")

5. Wow! witch hunt. I'm involved in sharing and blogging what people
need to know before they install software. I voiced here in my blog
what my members mentioned in my forum. What's wrong with that? If
something cool, free and nice, I blog. If something bad,
questionable, I blog. Is that witch hunting for you. Melih, just say
it's because your product is on the stove, you think it's always about
your product which is not. You happened to have service and product
that have issue. Clear the issue and you won't see any blog entry of
mine about your products/services.

6. Whatever testing you want to use but focus on your security
software instead of pushing toolbar that is unnecessary and completely
unwanted.

7. You only immitated the strategy done by Symantec and BitDefender.
Create toolbar>integrate Ask because you want to push Ask search.
Developers are so flexible when it coems to ask. Let me ask you
again: why not offer HopSurf without search engine?

Yes users are at risk in installing toolbar with Ask.com Search or Ask
toolbar. See the details in that page on why they are at risk.
Security and Privacy details in using Ask.com search and/or Ask
Toolbar.

Remember, that page in the calendar started when you guys are pushing
Ask toolbar. Now that you are pushing Ask.com search... that still
covers it.

So nice to know though that you come here. Thanks for talking to me.
I'm happy though that there are many security vendors that continue to
provide software that do not have unnecessary toolbar.

Donna
Monday, July 13, 2009 10:26 PM by donna
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

Vendors that do not offer Ask.com Search Assistant, Ask Search and/or
Ask Toolbar:

1. WinPatrol http://www.winpatrol.com

2. VIPRE Antivirus + AntiSpyware, CounterSpy and Sunbelt Personal
Firewall www.sunbeltsoftware.com

3. Microsoft Security Essentials BETA and Windows Defender
http://www.microsoft.com

4. Outpost Firewall Pro, Suite, Free, AV http://www.agnitum.com

5. Online Armor Free and Paid editions http://www.tallemu.com

6. ESET NOD32 and ESS http://www.eset.com

7. Kaspersky AV and Security Suite http://www.kaspersky.com

8. AntiVir Free and paid edition http://www.avira.com

9. Avast Free and Pro edition http://www.avast.com

10. A-squared Free, Paid editions and Mamutu http://www.emsisoft.com

11. Malwarebytes Anti-Malware malwarebytes.org/mbam.php

12. SUPERAntispyware www.superantispyware.com

13. Spybot - S&D http://www.spybot.info

And many more which means people have great number of choices to have
a software with clean installer. No third party services. Focused in
improving their products and service instead of developing and pushing
unwanted component with unwanted search provider.

Those type of security vendors, Melih are not being grilled because
they do not have the unwanted third party search or any toolbar.

They understand that people want their software and not the search
engine. They know that most browser have built-in search provider
already which people can remove or add if they like more search
providers. Can't you do what they do?

Your HopSurf with Ask search assistant and engine is there because of
your partnership with IAC. You are pushing it because of this.
That's the fact. People don't like it. You continue to offer so be
it but don't expect us to love what you love or like what you like.
You want to push a toolbar with Ask, fine but don't make it appear
that HopSurf is not another Ask or created for Ask. Try to release
that without any Ask and I'll believe you did not create that for Ask.

I don't expect people to agree with me but I will continue to voice
anything that have concerns. Some will continue to use your CIS
because they like the firewall. I do like your firewall and even
recommended it for years. Too bad, you went to other way and we're
not joining you there. There's plain and simple software without
anything being pushed to us.
Monday, July 13, 2009 10:34 PM by donna
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

I forgot to respond to what you wrote:

"Be truthful and honest to your readers and do not manipulate the
facts to suit your agenda!"

Isn't it you said that your users are educated? They know what is
wrong and right. They can see the proof. They can see that you
continue to release certs to malware domains. They can see that the
toolbar have Ask on it. They can see that it is bundled in your CIS
even though it is not needed.

My agenda: Staying away to security vendors that are pushing unwanted
and unnecessary toolbar. Mention in blog and in my forum if any
vendor have added unwanted stuff on their installer. Members in my
forums are so helpful for adding more software titles that have added
unwanted and unnecessary add-on in the installers. They contribute
their time and volunteer to keep everyone aware what awaits them if
they download and try to install software like yours.

Edit to add: I'm not the one who is not being truthful and honest but
the vendors who push a toolbar not telling the truth and not being
honest why they are pushing a toolbar. I'm not the one telling people
that the toolbar or service will help secure or protect the
"internet". I'm not the one fooling end-users. Who wants more data
of the people? The vendors like you who allow their private
information be collected by third party thru your software or
service.
Friday, August 14, 2009 2:52 PM by Dennis Nilsson
# re: Comodo removed Ask/IAC SafeSurf Toolbar by replacing it with
HopSurf/IAC/Ask Toolbar

It isn't possible to remove this crappy HopSurf!

The HopSurf removal function doesn't function.

I's bad behavior by Comodo. I don't recommend use of any of their
software. It's slow down your PC that it isn't usable. "

Wilfred Bramasco

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Feb 12, 2012, 11:03:24 PM2/12/12
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