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NOD32 Privacy Risk

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jvinc...@yahoo.com

unread,
Sep 29, 2007, 6:02:14 AM9/29/07
to
I decided to buy nod32.

I wondered why the product was not sold in stores with other antivirus
programs. I thought that strange for a mass market product.

I went to their web site and when I got to their payment options, I
discovered they took credit cards only, no payments by mail.

I started to write them a letter and discovered that they list no
names of company management on their web site.

It appears that you cannot buy the product without giving them a way
to know who you are and relate you by name and address to your copy of
the product.

Because of the access this product gets to my computer, that is an
unacceptable privacy risk for me.

George Orwell

unread,
Sep 29, 2007, 6:55:36 AM9/29/07
to
<jvinc...@yahoo.com> wrote in message news:1191060134.2...@d55g2000hsg.googlegroups.com...

>
>I decided to buy nod32.
>
> I wondered why the product was not sold in stores with other antivirus
> programs. I thought that strange for a mass market product.
>
> I went to their web site and when I got to their payment options, I
> discovered they took credit cards only, no payments by mail.

Bullshit. I live in Outback Australia where the Internet is so bloody slow it grows moss most of the time. I don't use a credit card. I've been renewing my NOD32 licences by snail mail and getting a CD posted for 6 or 7 years. Before that I did the same thing with Kaspersky with the same company.

> I started to write them a letter and discovered that they list no
> names of company management on their web site.

So what? Where is Bill Gates listed on microsoft.com?

> It appears that you cannot buy the product without giving them a way
> to know who you are and relate you by name and address to your copy of
> the product.

Why don't you want to tell them who you are? So you can pass out the licence to all your mates?



> Because of the access this product gets to my computer, that is an
> unacceptable privacy risk for me.

You're a fucking idiot.

Il mittente di questo messaggio|The sender address of this
non corrisponde ad un utente |message is not related to a real
reale ma all'indirizzo fittizio|person but to a fake address of an
di un sistema anonimizzatore |anonymous system
Per maggiori informazioni |For more info
https://www.mixmaster.it

R. Dave Lambert

unread,
Sep 29, 2007, 10:31:11 AM9/29/07
to
In article <1191060134.2...@d55g2000hsg.googlegroups.com>,
jvinc...@yahoo.com says...

> I decided to buy nod32.
<snip>

> I went to their web site and when I got to their payment options, I
> discovered they took credit cards only, no payments by mail.
<snip>
I have been using NOD32 for 3 years now - IMHO it is excellent.
However the most frustrating part of using it is the process of
renewing each year. I too do not like giving out my credit card
info all over the net. Would sure like Eset to accept Paypal!

R. Dave Lambert
rdavel...@shaw.ca
rdavel...@gawab.com
49.1367° N 122.8777° W

Wasted

unread,
Sep 29, 2007, 5:35:37 PM9/29/07
to
Your loss, a tremendous product

George Orwell

unread,
Sep 29, 2007, 7:31:43 PM9/29/07
to
"George Orwell" <nob...@mixmaster.it> wrote:
> <jvinc...@yahoo.com> wrote in message news:1191060134.2...@d55g2000hsg.googlegroups.com...
>>
>>I decided to buy nod32.
>>
>> I wondered why the product was not sold in stores with other antivirus
>> programs. I thought that strange for a mass market product.
>>
>> I went to their web site and when I got to their payment options, I
>> discovered they took credit cards only, no payments by mail.
>
> Bullshit. I live in Outback Australia where the Internet is so bloody slow it grows moss most of the time. I don't use a credit card. I've been renewing my NOD32 licences by snail mail and getting a CD posted for 6 or 7 years. Before that I did the same thing with Kaspersky with the same company.

Eset is supposed to be an international company but you can't get any
support if you buy from another country. I bought online from Newegg
because NOD was half the Australian price. Eset told me to call NOD32
Australia for support. NOD32 Australia told me to call Newegg. Newegg
told me to call Eset. Round and round we go. Newegg couldn't support
a good fart. Eset ignores my e-mail. NOD32 Australia has put my e-mail
addy on the blacklist. The whole support system sucks.

kurt wismer

unread,
Sep 29, 2007, 1:51:09 PM9/29/07
to
jvinc...@yahoo.com wrote:
> I decided to buy nod32.
>
> I wondered why the product was not sold in stores with other antivirus
> programs. I thought that strange for a mass market product.

there are dozens and dozens of anti-virus/anti-malware products out
there, but stores generally only carry the leading brands because
shelf-space is a precious commodity for them...

> I went to their web site and when I got to their payment options, I
> discovered they took credit cards only, no payments by mail.
>
> I started to write them a letter and discovered that they list no
> names of company management on their web site.
>
> It appears that you cannot buy the product without giving them a way
> to know who you are and relate you by name and address to your copy of
> the product.
>
> Because of the access this product gets to my computer, that is an
> unacceptable privacy risk for me.

so let me get this straight - you want to do anonymous payment? which av
vendors support that?

--
"it's not the right time to be sober
now the idiots have taken over
spreading like a social cancer,
is there an answer?"

tom

unread,
Sep 29, 2007, 10:30:13 PM9/29/07
to
kurt wismer wrote:
> jvinc...@yahoo.com wrote:
>> I decided to buy nod32.
>>
<snip>

>> Because of the access this product gets to my computer, that is an
>> unacceptable privacy risk for me.
>
> so let me get this straight - you want to do anonymous payment? which
> av vendors support that?

The ones you purchase from at a brick&mortor store and pay cash for. But I
don't really understand the issue. I seldom know the people I purchase items
from whether it's on line or anywhere else. When you hand over a CC in a
restaurant and it disappears you have no idea who's viewing it. I'd rather
dispute a purchase through a CC than a cash transaction anyway.

jvinc...@yahoo.com

unread,
Sep 30, 2007, 6:42:34 AM9/30/07
to
Somebody wrote:


>
> The ones you purchase from at a brick&mortor store and pay cash for. But I
> don't really understand the issue. I seldom know the people I purchase items
> from whether it's on line or anywhere else. When you hand over a CC in a
> restaurant and it disappears you have no idea who's viewing it. I'd rather
> dispute a purchase through a CC than a cash transaction anyway.

When you pay cash at a store and identify yourself to the AV vendor
only by email, the AV vendor has no easy way of knowing who you are.
It could trace your IP address through your ISP, but that is not an
easy way bureaucratically.

When the AV vendor has your credit card, it has a name and can get
your physical address.

It can link them to your system through the key that identifies the
download associated with that transaction when you update.

Through updates, AV vendors, like M$,can put anything and access
anything not password protected on your computer without your
knowledge.

If you are an executive with inside information on pending deals
worried about them getting out or negotiating them and subject to
extortion, or an opponent of a political regime, be it Bush or Burma,
you have to be concerned about what an AV product could do.

AV products create special risks in this regard because of their
frequency of update compare with other software you use.

While you can't make it impossible for someone to invade your system
who has economic or political reason to do so, you can at least make
them have to work to do it.

Kerry Brown

unread,
Sep 30, 2007, 12:15:13 PM9/30/07
to
"kurt wismer" <ku...@sympatico.ca> wrote in message
news:fdmnsd$u5d$3...@registered.motzarella.org...

> jvinc...@yahoo.com wrote:
>> I decided to buy nod32.
>>
>> I wondered why the product was not sold in stores with other antivirus
>> programs. I thought that strange for a mass market product.
>
> there are dozens and dozens of anti-virus/anti-malware products out there,
> but stores generally only carry the leading brands because shelf-space is
> a precious commodity for them...


With large chain stores you have to pay to get your product on their
shelves. It's all about who offers the most kickbacks and who gets the
kickbacks. It doesn't matter much about popularity or leading brands.

--
Kerry Brown


George Orwell

unread,
Oct 1, 2007, 8:49:05 AM10/1/07
to
<jvinc...@yahoo.com> wrote in message
news:1191148954....@w3g2000hsg.googlegroups.com...

>
> When you pay cash at a store and identify yourself to the AV vendor
> only by email, the AV vendor has no easy way of knowing who you are.
> It could trace your IP address through your ISP, but that is not an
> easy way bureaucratically.
>
> When the AV vendor has your credit card, it has a name and can get
> your physical address.
>
> It can link them to your system through the key that identifies the
> download associated with that transaction when you update.
>
> Through updates, AV vendors, like M$,can put anything and access
> anything not password protected on your computer without your
> knowledge.
>
> If you are an executive with inside information on pending deals
> worried about them getting out or negotiating them and subject to
> extortion, or an opponent of a political regime, be it Bush or Burma,
> you have to be concerned about what an AV product could do.
>
> AV products create special risks in this regard because of their
> frequency of update compare with other software you use.
>
> While you can't make it impossible for someone to invade your system
> who has economic or political reason to do so, you can at least make
> them have to work to do it.

What a pile of paranoid BULLSHIT !!!!!!!!!!!!

You need a new tinfoil hat!

Ed Hinckley

unread,
Oct 1, 2007, 12:39:02 PM10/1/07
to
<jvinc...@yahoo.com> wrote in message
news:1191060134.2...@d55g2000hsg.googlegroups.com...

If you want a copy of nod32, you can now buy a retail box at MicroCenter. Or
find a local nod32 reseller and pay by check. However the reseller will be
required to enter client address, phone and e-mail in the database at ESET.
So your best bet is the retail box, given your requirements.

----
Disclaimer: I do resell nod32 to my clients in Colorado. I am not interested
in selling outside my own driving area, where I can provide personal
support.
Ed Hinckley
Hinckley's Hyperlinks


Stephen D. Salmon

unread,
Oct 1, 2007, 6:19:19 PM10/1/07
to
On Mon, 1 Oct 2007 10:39:02 -0600, "Ed Hinckley"
<e...@nomail.afraid.org> wrote:

>If you want a copy of nod32, you can now buy a retail box at MicroCenter. Or
>find a local nod32 reseller and pay by check. However the reseller will be
>required to enter client address, phone and e-mail in the database at ESET.
>So your best bet is the retail box, given your requirements.
>
>----
>Disclaimer: I do resell nod32 to my clients in Colorado. I am not interested
>in selling outside my own driving area, where I can provide personal
>support.
>Ed Hinckley
>Hinckley's Hyperlinks
>

After using ESET's NOD32 for about 6 years I was startled about 6
weeks ago to see it on the shelf at Micro Center in SW suburban
Chicago. A store clerk advised me they had heard so many customers
praise the product that Micro Center Corporate front office finally
appoached ESET and begged (and got!) permission to sell the product in
their stores. At least that's the story I got. Here's the link
proving they carry it.

http://www.microcenter.com/single_product_results.phtml?product_id=0255176

Stever

louise

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Oct 5, 2007, 2:17:20 AM10/5/07
to
I have emailed tech support for my country (US) - if I
remember correctly, it was in Los Angeles. I got a very
thorough and responsive reply.

I do agree that the renewal process is less than ideal - the
last time I never even got a notice - but the program is
flawless, low on resources, and has never caused any
problems. I "partially" solved the renewal problem this
time by renewing for two years - then I don't have to think
about it for two years.

Louise

FredW

unread,
Oct 5, 2007, 3:59:58 AM10/5/07
to
louise submitted this idea :

> George Orwell wrote:
>> "George Orwell" <nob...@mixmaster.it> wrote:
>>> <jvinc...@yahoo.com> wrote in message
>>>
>>>> I decided to buy nod32.
>>>>
>>>> I wondered why the product was not sold in stores with other antivirus
>>>> programs. I thought that strange for a mass market product.
>>>>
>>>> I went to their web site and when I got to their payment options, I
>>>> discovered they took credit cards only, no payments by mail.
>>> Bullshit. I live in Outback Australia where the Internet is so bloody slow
>>> it grows moss most of the time. I don't use a credit card. I've been
>>> renewing my NOD32 licences by snail mail and getting a CD posted for 6 or
>>> 7 years. Before that I did the same thing with Kaspersky with the same
>>> company.
>>
>> Eset is supposed to be an international company but you can't get any
>> support if you buy from another country. I bought online from Newegg
>> because NOD was half the Australian price. Eset told me to call NOD32
>> Australia for support. NOD32 Australia told me to call Newegg. Newegg told
>> me to call Eset. Round and round we go. Newegg couldn't support a good
>> fart. Eset ignores my e-mail. NOD32 Australia has put my e-mail addy on the
>> blacklist. The whole support system sucks.
>>
> I have emailed tech support for my country (US) - if I remember correctly, it
> was in Los Angeles. I got a very thorough and responsive reply.
>
> I do agree that the renewal process is less than ideal - the last time I
> never even got a notice - but the program is flawless, low on resources, and
> has never caused any problems. I "partially" solved the renewal problem this
> time by renewing for two years - then I don't have to think about it for two
> years.

I advised a friend (70+) in Australia to contact NOD32 Australia,
when she had problems with the renewal of her subscription of NOD32.
(I sent the Username and the Password to her.)

The support of NOD32 Australia went to great lenghts to help her.
(she copied all the emails of NOD32 Australia and vice versa to me.)
Finally the PC had to be set up again (format C:\),
because of some conflicts with drivers of HP.

After that NOD32 was installed, the Username and Password I sent
from the other side of the globe was copied and pasted and NOD32
was up and running.

Ordering and payment can be very fast in this country.
I order online, I am switched to a screen for an on-line payment,
I make the payment and when the payment is received by NOD32(NL),
they send me an email with Username and Password.
The complete process takes less then 30 minutes.

(some years ago, I orderd by mail, I paid by mail, I received
Username and Password by mail, that took about a week.)


P.S. I do not read messages sent via Googlegroups or via any
anonymous remailer.

--
Fred W. te A. (NL)


Borked Pseudo Mailed

unread,
Oct 5, 2007, 9:49:43 AM10/5/07
to

"FredW" <fr...@ninmule.invalid> wrote in message news:mn.2a577d7a4...@ninmule.invalid...

In that case you won't read this one you narrow minded Dutch
cunt. Half of the world is George Orwell.

If you buy Kaspersky from Holland and call Kaspersky Australia
for support they will most definitely tell you to fuck off and call
Holland or Russia. I imagine NOD32 Australia didn't make a cent
out of you buying in Holland and sending the licence to your old
girlfriend in Australia, so giving her free support was above and
beyond the call of duty. I would have told her to fuck off, just
like Kaspersky.

bassbag

unread,
Oct 6, 2007, 2:42:05 PM10/6/07
to
George Orwell wrote:

Eset has an official help forum frequented by eset here...
personnelhttp://www.wilderssecurity.com/forumdisplay.php?f=15

me

--

gman...@gmail.com

unread,
Oct 9, 2007, 8:38:15 AM10/9/07
to

Many of their resellers take payments via mail - one comes to mind:

http://www.betterantivirus.com

and paypal - and google checkout.

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