US-NJ: Voorhees-Web Infrastructure Support Specialist
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Job Title: Web Infrastructure Support Specialist
Job Location: NJ: Voorhees
Pay Rate: $77,000
Job Length: full time
Start Date: 2008-04-05
Company Name: Schuler Consultants, Inc.
Contact: Grace Schuler
Phone: 215-925-6459
Fax: 215-592-8473
Description: Primary Role: Provide support for the technical infrastructure that runs the Internet web site, corporate intranet, and Microsoft SharePoint environments. These sites are used for business processes, internal communications, document storage, and collaboration between employees. Administers various vendor applications.
Day to Day Support:
• Provide extensive technical application support in alignment with organizational role.
• Provide after hours support for those applications that have a 24 x 7 SLA as part of the on call rotation.
• Collaborate with other ITS team members, providing technical expertise, to facilitate timely and accurate resolution of customer issues.
• Performs root cause analysis when solving problems and implements solutions that will prevent the problem from re-occurring.
• Collaborate with Team Lead on project/task planning reviews and obtain approval to proceed.
• Collaborate with Team Lead on resource planning reviews and obtain approval to proceed.
• Supports all ITS and Business Solutions policies and procedures, ensuring 100% compliance.
• Supports all application architecture, design, construction, documentation and testing standards, including those of packaged application software supported by ITS.
Technical Requirements and Design:
• Documents technical requirements in approved format.
• Documents functional requirements in approved format.
• Delivers technical designs that support business requirements and are supportable within our support structure.
• Collaborates with other ITS departments to deliver a holistic design, which aligns with Company strategy and standards.
• Delivers documentation according to defined standards.
• Follows proper processes for software installations and maintenance.
Project Requirements:
• Supports Project Management Office methodologies.
• Project estimations as required (cost & time)
• Leads application development projects/enhancements involving 1-4 developers, including scheduling of assignments and execution of tasks, while ensuring delivery on schedule. This role requires execution of one’s own tasks and the leadership of other developers.
Education: Bachelor’s Degree in Computer Science or equivalent work experience.
Skills: Technical:
• Web Content Management Systems (Rhythmyx) Administration and/or Development
• Command Line FTP processes using PGP encryption (CuteFTP, WSFTPPro)
• Websphere, CSS, Apache IHS, MS IIS
• Design and web development support of Sharepoint (2003 or 2007)
• MS Front Page, UltraSeek (Verity), Photoshop, Dreamweaver
• WebTrends
• Scripting experience (Javascript, VBScript, etc)
• Ability to tune and optimize queries
• Experience with Web Security and User Authentication
Interpersonal:
• Excellent written and verbal communication skills
• Excellent Analytical/Problem Solving skills
• Excellent time-management, planning and organizational skills
• Support user community, including generating documentation or providing training as needed.
• Ability to read and understand technical manuals
• Maintain effective working relationships with supervisor and coworkers
• Excellent inter-personal skills; ability to work with a variety of people from various functions at all organizational levels.
• Ability to work independently
• Keeps abreast of current developments of Intranets through continuing education, professional reading, listservs, participation in conferences, workshops, and professional groups
• Attends meetings and training sessions as assigned
• Maintains and increases knowledge and skills through attendance at meetings, conferences, training seminars and in-service training sessions and competes an annual Personal Training Plan
• Performs the duties of other positions on a substitute basis
• Performs additional duties and assignments as requested
Knowledge of: • Internet applications (intranet, Peopleclick support, Hyperion)
• Networking (TCP/IP, SMTP, etc)
• .NET Framework 1.1, 2.0, 3.0
• COM/DCOM
• MS Office Technologies
• Windows Server (2000 and 2003) and IIS support and configuration
• HTML, XML, ASP
• Installation, upgrading, and patching n-Tier applications
• Java
• Oracle, MS SQL, DB2
Experience: (Demonstrated)
Typically requires a minimum of seven (7) years of web, internet or networking related experience with at least one (1) year in web development and one (1) year in web systems. Experience with Web Security and User Authentication
Key Interfaces/ Relationships:
• Business Solutions Leads and Managers
• Project Managers
• Regional and Local ITS Staff
• Regional and Service Co Business, including Shared Services and Customer Service (Call Centers)
Other Competencies:
- Team Working – Is committed to working collaboratively to achieve business goals, building cohesiveness and identity within a work group, and valuing individual perspectives and contributions.
- Champions Change – Seizes new ways of thinking and working. Articulates and leads change, energizes others with a clear, compelling picture of the future and inspires and empowers other to champion the change themselves.
- Delivers Results – Delivers bottom line results through bold, decisive actions, working through risks and uncertainty to create opportunity. Continually raises standards and promotes entrepreneurial behavior.
- People Development – Creates opportunities and builds shared commitment in order to develop capabilities and improve business performance through individual and team development.
- Market/Customer Focus – Identifying, understanding and meeting customer expectations both internally and externally.
- Drives Performance – Setting clear, challenging, collaborative goals and expectations for people, which are aligned with business objectives. Tracking and measuring progress, providing feedback and making adjustments as necessary.
- Analysis & Problem Solving – Analyses and resolves business issues through the application of critical reasoning skills and general business experience.
Please refer to Job code Web-Spec when responding to this ad.
For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/1080717.html?source=ng to apply online.
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