US-NJ: Basking Ridge-Offer Manager - New Offers - Channel Offer Evoluti
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Job Title: Offer Manager - New Offers - Channel Offer Evoluti
Job Location: NJ: Basking Ridge
Pay Rate: Open
Job Length: full time
Start Date: 2008-04-13
Company Name: Avaya
Contact: Recruiter
Phone: email only please
Fax: email only please
Description: Job # 31519BR Job Title Offer Manager - New Offers - Channel Offer Evoluti Business Group Avaya Global Services Job Category Finance and Marketing Leadership State/City (US) NJ - Basking Ridge Country United States Job Description Purpose: The position is responsible for End to End ownership, from concept to launch, of new services offers and major offer enhancements including taking the offers through Avayas Global Solutions Process (AGSP) as core team leader and driving the successful adoption of these offers in the marketplace globally. The successful candidate will work closely with global functional stakeholders to identify market needs, lead the creation and readiness of new services offers, as well as, the integration of key initiatives under the offer management team. Essential Functions (Responsibilities/Accountabilities): . Drive new services offers/solutions through Avayas Global Solutions Process (AGSP) which fulfill customer and partner needs and reduce delivery costs for Avaya . Identify and prioritize high growth market opportunities with sustainable revenue and profitability potential while partnering with cross-functional teams including Product Managers, Life Cycle Offer Managers, Regional Offer Managers and Strategy teams . Develop a fully integrated business case based on market opportunity, competitive intelligence, customer value and financial impact o Develop pricing, delivery model, cost modeling, ROI, etc o Analyze the competitive landscape and benchmark to evaluate market/offer viability o Define go to market strategy for all channels (direct and indirect) . Define the distinctive, global, market-drive offer/solution value proposition and validate it with customers globally . Create a project or offer/solution roadmap and program manage the new offer/solution or enhancement launch . Ensure successful service delivery of the offer/solution into the global market by partnering with the services delivery teams to determine resource planning, leadership support, processes and tools . Partner with Offer Readiness team and translate offer concepts into action items for implementation of the offer/solution including coding, quote to order and invoice to remittance (Lead generation to cash) . Collaborate with Global Offer teams to ensure effective regional implementation of global policies and programs . Partner with the marketing team to develop global communication plans, marketing/adoption plans, sales and partner training to drive increased attach rate and portfolio profitability and ensure they are aligned with the solution/offer management plans and priorities . Launch the offer/solution . Own offer/solution reviews with follow-up and management of actions . Provide guidance on the services portfolio and ongoing subject matter expertise internally to the sales, marketing, delivery, etc teams and to the Partners until the offer is transitioned to the offer life cycle manager . Transfer ownership of offer/solution to an offer life cycle manager (or enhanced offer to Offer Manger - Enhanced Solutions) when the offer/solution is launched and in steady state . Share best practices across organizations globally . Responsible for launching offers/solutions globally as applicable for each region . Work is performed with minimal direction and reviewed by senior management . Travel required - up to 25% . Other duties as assigned Qualifications Education / Experience: . Bachelors degree in marketing, business, information technology or other business related field (or High School diploma/GED and 10 years experience in marketing, services, program management or solutions/offer management including previous offer development preferably in the communications/high-tech industry or services industry.) . 7+ years experience in marketing, services, program management or solutions/offer management including previous offer development preferably in the communications/high-tech industry or services industry . Experience in developing business cases, managing budgets and tight timelines . Experience conducting market assessments . Experience developing customer facing market messages . Experience developing solutions/offer/portfolio strategies globally . Experience creating brand and positioning strategies along with value based messaging . Experience in project management Knowledge, Skills and Abilities: . Ability to perform strategic market research and quickly learn key information regarding the industry and service programs to become a subject matter expert . Proven history of strong execution skills . Well-developed skills in leading and collaborating effectively with global, cross functional teams and the ability to influence effective change management. This position will collaborate with Services Marketing/Communications, Channels, Delivery, Legal, Finance, R&D/TS&D (Technology, Strategy and Development), Sales and Sales Operations and other cross-functional teams to ensure services strategy alignment . Strong skills in representing solutions/offers to key constituents including senior leaders and customers (including in large forums) . Exemplary written, oral and internal / external presentation skills coupled with project management decision-making abilities . Ability to focus on key strategies and tactics in order to prioritize results indicative of success metrics . Strong negotiation skills coupled with a consultative approach which produces win-win scenarios for stakeholders . Ability to work under pressure with tight deadlines . Self-starter and results oriented . Ability to translate concepts into action items (e.g. take offer strategy and translate into tactical activities that support development of offer infrastructure) . Masters in marketing or business is a plus . Experience in Services is preferred
Please refer to Job code avaya-599912 when responding to this ad.
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