US-NJ: Montvale-Infrastructure Change Manager
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Job Title: Infrastructure Change Manager
Job Location: NJ: Montvale
Pay Rate: Open
Job Length: full time
Start Date: 2008-04-21
Company Name: KPMG
Contact: Recruiter
Phone: email only please
Fax: email only please
Description: Job Title: Infrastructure Change Manager Requisition Number: 17916 Function: Admin Services NSS Area of Interest: Information Technology State: New Jersey City: Montvale Description: KPMG LLP, the audit, tax and advisory firm (www.us.kpmg.com), is the U.S. member firm of KPMG International. KPMG Internationals member firms have 123,000 professionals, including more than 7,100 partners, in 145 countries. We offer our clients industry insights and a multidisciplinary range of services. We are currently seeking an Infrastructure Change Manager to join us in our Montvale office.
Responsibilities: - Serve as lead for ITIL implementation, specifically Incident and Service Request Management, and for improved day-to-day operations of the business, using methods and procedures appropriate for efficient and prompt response to Incidents and Service Requests - Lead changes of culture, approach, systems and processes within the Infrastructure Services department - Develop documents and publish change management standards, plans and procedures - Responsible for the successful implementation of any change to the Information Technology (IT) environment from receipt of a Request For Change (RFC) to the implementation of the change in the IT environment - Monitor compliance of the existing standard and emergency change management approval procedures and as appropriate revise non-compliant changes made outside the change management process - Coordinate, convene, and facilitate change review meetings, record decisions and maintain a schedule of approved and tentative system changes - Analyze change records to determine any trends or apparent process problems that occur and suggest improvements - Resolve change management scheduling conflicts and deviations according to established practices, and obtain advice when precedents are unclear or unavailable
Qualifications: - Seven years of progressive experience within IT and two years of performance management experience - Three years of database and data management experience focused on data integration, reconciliation and reporting - Strong systems integration, database planning and data analysis capabilities - Experience with a critical incident or crisis response process - Two years of Change Management/Release Management experience in a large corporate/matrixed ITS environment with a formal change management program - Bachelors degree in an IT related field from an accredited college/university - Experience creating and driving the initial start-up of new departmental functions, processes and procedures - Strong project management skills with demonstrated ability to prioritize and organize, effectively pay attention to detail and manage multiple processes and projects - Outstanding written and verbal communication skills, ability to work independently and as well as in a team environment KPMG offers and supports flexible work arrangements as well as part-time schedules. We also offer a comprehensive compensation and benefits package. Interested? We strongly encourage you to apply online at www.kpmgcareers.com and search for requisition 17916 or click the job link below. KPMG. A great place to build your career. No phone calls or agencies please. KPMG Affirmative Action, Equal Opportunity Employer, M/F/D/V. KPMG maintains a drug-free workplace. - 2008 KPMG LLP, a U.S. limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Please refer to Job code kpmg-17916 when responding to this ad.
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