2400 PROBLEMS

[Rf Jones]

{ Re: Msg from Stuart Smith to Rf Jones on 04-21-92 at 01:42 }

SS}- Glad you got your problem sorted out. I'm sure my has something
SS}- to do with the phone companys equipment, and the modem. I'm going
SS}- to see if I can get the two numbers I have a problem with changed.

Stuart,

Changing the phone number probably won't help, if it is really a line
problem. If you have some lines that are ok and others that have a
problem, you need to first eliminate the possibility a problems inside
your house. (Or the phone company is going to try to charge you for a
service call.)

The best course of action is to check the lines with a meter going to a
quiet port. (Know anyone that works for a phone company?) If that isn't
available, try just listening with a single line phone. Any static? If so,
then go to the terminal block where the lines come in and check there. If
you hear static at that point, it is a phone company problem. When you
report it, report "intermitent" static or they tend to listen once, rather
quickly, and then pass the buck (and the bill) to you.

Good luck.

Ray F. Jones, CNE
Executone of Central LA., Inc.

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