Hello Everybody, I recently setup an account with google adwords.
Everything seemed great with my ads and keywords at first. Then
everything started to become inactive every few days no matter what I
raised my cpc bid to. I'm sure some will say that I dont understand
the system or did something incorrectly. However, I did do the
research and see I was indeed doing things properly. Also I see many
people have the same problem with Adwords. As my Uncle always says,
"if it looks like a cow, it's probably a cow" and in my humble opinion
the Adwords system looks like a scam. Therefore, I have cancelled my
Adwords account and requested a refund of the remaining balance. I am
posting this to document my displeasure with the "endless circle" of
rising prices (without, of course, any true measure of how the prices
are derived). Yes, i did read all the nonsense about how google
determines prices and if you beleive their story go ahead and continue
supporting them. For my business I am looking for more honest and
transparent advertising. I will add, I have been advertising on Yahoo
with a cpc campaign and have not yet had any escalating prices like on
Google.....
> Hello Everybody, I recently setup an account with google adwords.
> Everything seemed great with my ads and keywords at first. Then
> everything started to become inactive every few days no matter what I
> raised my cpc bid to. I'm sure some will say that I dont understand
> the system or did something incorrectly. However, I did do the
> research and see I was indeed doing things properly. Also I see many
> people have the same problem with Adwords. As my Uncle always says,
> "if it looks like a cow, it's probably a cow" and in my humble opinion
> the Adwords system looks like a scam. Therefore, I have cancelled my
> Adwords account and requested a refund of the remaining balance. I am
> posting this to document my displeasure with the "endless circle" of
> rising prices (without, of course, any true measure of how the prices
> are derived). Yes, i did read all the nonsense about how google
> determines prices and if you beleive their story go ahead and continue
> supporting them. For my business I am looking for more honest and
> transparent advertising. I will add, I have been advertising on Yahoo
> with a cpc campaign and have not yet had any escalating prices like on
> Google.....
Sorry to hear that you are both having such troubles. Seems to be the
usual. When Google's raises your bids that usually indicates a
relevancy issue. Have either of you looked at your individual scores
for keywords, landing pages, etc? It is common for everything to
start out fine then once your account is reviewed and the quality
score start being applied that the keywords go inactive.
Google has to do something about it when it is a relevance issue.
Choices are let advertisers use irrelevant keywords and degrade search
results for everyone that depends on Google as a good search engine,
not allow you to use the keywords at all or cause some havoc for you
by deactivating the keywords and asking for more money.....now when
people ask for 10.00 to activate your keywords that will really get
your attention ;). I wish they had a better method because most
people are so shocked and appaled that Google could ask that much they
get angry or throw in the towel...which is not good for anyone.
I could go on and on but what would probably help more than me
babbling is if you can give us more info. What service or product are
you promoting? What are some of the keywords that went inactive? Can
you give us an idea of your ad text?
> That is exactly what I posted! I started out at 7 cents then all of
> the sudden I needed to pay $10 per click!! What?????? I can't afford
> that!
> So now everything is inactive... very frustrating!
> On Apr 8, 10:50 am, mapk wrote:
> > Hello Everybody, I recently setup an account with google adwords.
> > Everything seemed great with my ads and keywords at first. Then
> > everything started to become inactive every few days no matter what I
> > raised my cpc bid to. I'm sure some will say that I dont understand
> > the system or did something incorrectly. However, I did do the
> > research and see I was indeed doing things properly. Also I see many
> > people have the same problem with Adwords. As my Uncle always says,
> > "if it looks like a cow, it's probably a cow" and in my humble opinion
> > the Adwords system looks like a scam. Therefore, I have cancelled my
> > Adwords account and requested a refund of the remaining balance. I am
> > posting this to document my displeasure with the "endless circle" of
> > rising prices (without, of course, any true measure of how the prices
> > are derived). Yes, i did read all the nonsense about how google
> > determines prices and if you beleive their story go ahead and continue
> > supporting them. For my business I am looking for more honest and
> > transparent advertising. I will add, I have been advertising on Yahoo
> > with a cpc campaign and have not yet had any escalating prices like on
> > Google.....
> > Ok, rant over. Good Luck to everyone.- Hide quoted text -
Remember that the history of your clickthrough rates is also taken
into account. At first there is no history so it is not applied. If
for instance you were to start out with a relative high CPC and you
are getting a good CTR you could then start lowering you CPC if your
ad is beeing shown on a top position.
This means that one ad with a low CTR will have to pay a higher price
for the same position as another ad that has a higher CTR. Please
correct me if I´m wrong.
> Sorry to hear that you are both having such troubles. Seems to be the
> usual. When Google's raises your bids that usually indicates a
> relevancy issue. Have either of you looked at your individual scores
> for keywords, landing pages, etc? It is common for everything to
> start out fine then once your account is reviewed and the quality
> score start being applied that the keywords go inactive.
> Google has to do something about it when it is a relevance issue.
> Choices are let advertisers use irrelevant keywords and degrade search
> results for everyone that depends on Google as a good search engine,
> not allow you to use the keywords at all or cause some havoc for you
> by deactivating the keywords and asking for more money.....now when
> people ask for 10.00 to activate your keywords that will really get
> your attention ;). I wish they had a better method because most
> people are so shocked and appaled that Google could ask that much they
> get angry or throw in the towel...which is not good for anyone.
> I could go on and on but what would probably help more than me
> babbling is if you can give us more info. What service or product are
> you promoting? What are some of the keywords that went inactive? Can
> you give us an idea of your ad text?
> > That is exactly what I posted! I started out at 7 cents then all of
> > the sudden I needed to pay $10 per click!! What?????? I can't afford
> > that!
> > So now everything is inactive... very frustrating!
> > On Apr 8, 10:50 am, mapk wrote:
> > > Hello Everybody, I recently setup an account with google adwords.
> > > Everything seemed great with my ads and keywords at first. Then
> > > everything started to become inactive every few days no matter what I
> > > raised my cpc bid to. I'm sure some will say that I dont understand
> > > the system or did something incorrectly. However, I did do the
> > > research and see I was indeed doing things properly. Also I see many
> > > people have the same problem with Adwords. As my Uncle always says,
> > > "if it looks like a cow, it's probably a cow" and in my humble opinion
> > > the Adwords system looks like a scam. Therefore, I have cancelled my
> > > Adwords account and requested a refund of the remaining balance. I am
> > > posting this to document my displeasure with the "endless circle" of
> > > rising prices (without, of course, any true measure of how the prices
> > > are derived). Yes, i did read all the nonsense about how google
> > > determines prices and if you beleive their story go ahead and continue
> > > supporting them. For my business I am looking for more honest and
> > > transparent advertising. I will add, I have been advertising on Yahoo
> > > with a cpc campaign and have not yet had any escalating prices like on
> > > Google.....
> > > Ok, rant over. Good Luck to everyone.- Hide quoted text -
One of the inactive keywords is my NAME. Yes, my own name - I am in
private practice as a counselor, and so my name is how a client would
look me up if they lost my phone number. I would just LOVE an
explanation for this one. Also, several other "inactive" keywords have
had lots of impressions and also some click-throughs. Again, how can
these then be deemed inactive? The keywords that are becoming inactive
are some of the words that identify my "niche market." This is friggin
ridiculous.
I know it is annonying but Google deems the keyword as poor based on
an overall CTR in Google adwords. Your name, however completely
relevant to your business or service, has no weight within the Google
adwords system because of the lack of data on the keyword.
Also, certain keywords that have a poor historical CTR within the
Google AdWords system will receive a poor quality score. Even though
you see the impressions it does not mean than that the keyword is a
good quality keyword in Google's eyes.
For instance the keyword 'locks' would be relevant to car clock, door
locks, bike locks, fence locks, locks of hair, etc.
I am not saying it is right...it's just the way it is.
> One of the inactive keywords is my NAME. Yes, my own name - I am in
> private practice as a counselor, and so my name is how a client would
> look me up if they lost my phone number. I would just LOVE an
> explanation for this one. Also, several other "inactive" keywords have
> had lots of impressions and also some click-throughs. Again, how can
> these then be deemed inactive? The keywords that are becoming inactive
> are some of the words that identify my "niche market." This is friggin
> ridiculous.
It is reasonable for AdWords to have a view on CTR and to ask for more
per click as a result of a poor CTR or to ask for a bid in terms of
impressions if the CTR is low but it insn't clear that AdWords view on
relevance or expectations on CTR are reasonable.
Relevance implies that the content of the copy and landing page should
relate directly to the keyword rather than to the keyword audience.
When people advertise within a Martha Stewart show for a product such
as a headache medicine their COPY and their website COPY are not
directly related to the content of the Martha Stewart show so from the
Google perspective have no relevance. The advertiser has decided that
this selection of the location for the add has a related AUDIENCE
though. It is the AUDIENCE that should be relevant and I am not shore
that comparing keywords with add copy will ever give a reasonable
indication of that. Read some non Google advertising copy such as in a
magazine and you will see what I mean. The copy is often tangential
and sometimes cleverly so.
When you are advertising a specific product you are likely to have a
very very small number of searches on the exact optimal keyword and
you are forced to advertise against others as well which are indeed
used by a related audience. For example advertising Tires/Tyres in an
search or article about Cars not just an article about Car Tires/
Tyres.
AdWords also wants a very high CTRs which is not going to be possible
for all products. Add copy does need to be specific to allow readers
to self select out advertising they are not interested in and this
results in a low CTR. That detracts from Google revenue but is
legitimate. The long term answer to the high CPC requests is probably
to allow bidding on CPM as an option for keywords. Placement is a
broader way of doing this but it would be useful to allow CPM as a way
of bidding on keywords rather than expressing the issue as an
exponential CPC demand.
The lack of CTR is a problem from Googles perspective but it can be a
legitimate choice from the advertisers perspective. Particularly for
narrow business to business markets and CPM on keywords would be a
better way around this than trying to guess at relevance or requesting
an excessive CPC when the CTR is very low.
The upshot seems to be that Google Adwords does what it does, which is
fine. AND, it does not meet my particular marketing needs. As a
Licensed Professional Counselor in private practice, I cannot run a
functional marketing campaign that does not include my name and
various niche-market terms. My "inactive" search terms:
My Name
GBLT, GLBT, LGBT (various acronyms for gay/lesbian/bisexual/
transgender community)
individual therapy (but individual counseling is fine),
post-traumatic, posttraumatic, ptsd
Attention Deficit Hyperactivity Disorder, Hyperactive
Eating Disorder Counseling, Eating Disorder Therapy (but Eating
Disorder Help is fine, even though that is the least likely term
someone would use)
physical abuse
Ptsd help (although PTSD Counseling is fine – the opposite of the
Eating Disorder situation)
sexual abuse
stress management counseling, stress management help, stress
management tools (but Stress Counseling is fine, although I cannot see
someone searching using those terms)
therapy
counseling
therapist
psychotherapy
Now, I do realize that on their own, keywords such as therapy,
counseling, therapist, and psychotherapy are very broad, as are
physical abuse, sexual abuse, and some of the other terms. (note that
according to my website's statcounter, visits to my website frequently
have occurred as the result of search terms as simple as "counseling
in Greensboro.") At any rate, searches generally find me based on a
combination of two or more of my keywords, and that seems to be a
reasonable expectation. I wouldn't even expect a search to find me on
a single keyword / keyword phrase, and I don't think I could possibly
come up with all the combinations and phrasings that might be used to
find me.
Nearly all of my keywords could be followed by one of the following:
psychotherapy, therapy, counseling, therapist, or counselor (plus
several others I am not thinking of right now). It seems that on
Adwords, each keyword needs to stand on its own, which is absolutely
ridiculous. In order to do that, I would have to make 6 to 10 (or
more) variations of EACH AND EVERY keyword, and I would have to come
up with every possible combination of the other terms. The exponential
expansion is mind-boggling.
Just as a simple example, if my keywords were abuse, PTSD, and
Posttraumatic Stress Disorder, plus psychotherapy, therapy,
counseling, therapist, counselor, for a total of 9 keywords, I would
have to combine them as follows:
It just seems ridiculous. When I optimize my website, I list
individual keywords (not every possible combination), with my
expectation being that my ad will show up when someone searches on two
or more of these keywords. I mean, isn't that one of the purposes of
keywords? The more keywords that match the search terms, the higher it
ranks in the listing?
As I said at the beginning, I am beginning to think that Adwords is
not a good investment for me.
I'm certainly no expert on the level of MrsC or other responders to
your question. I'm a bit curious about your situation and have a few
questions that you may want to ask yourself.
Do you have different landing pages for each of the disorders for
which you provide counseling? If not, creating them would probably
increase your relevancy and your quality scores.
Are your landing pages search-engine optimized? Strange as it may
seem, I find that if your pages are not returned in the first page of
results for the keyword, your quality score will be low and your
minimum bid high. It is to your advantage to optimize all of your
landing pages. Try to use your keywords within headline tags (h1, h2,
etc). Also be sure to use paragraph tags for all of your copy. Include
links that use your keywords as text. Forget about keyword meta tags,
but do include a unique description meta tag for each page. Make sure
each page has a unique title that uses the keywords relevant to that
page. If you have images, use your keywords in the alt attribute. In
your links, use your keywords in the title attribute. These are
commonly used tactics because they usually work and they are easy to
do.
Your next question is probably, "Why buy AdWords if natural search
results are already good?" I struggled with this for a while before
beginning our AdWords campaign as we already ranked well for most
relevant keywords. I finally decided to give it a shot and see what
happens. The theory is that appearing both in the first page of
natural search and a well positioned paid ad would boost the
confidence of the potential customer. I'm not sure that has happened,
but numbers indicate the percentage of visitors coming from Google
natural search has increased and CPC visitors have been added to that.
It seems that the two have complemented each other in driving traffic.
On the down side, conversion rates of CPC traffic have been
disappointing.
Hi there,
Same exact thing for me. Started out just great, over 2000
impressions, and on one particular adword, I got 3 clicks from 225
impressions. This all in the first day of signing up.OK, so now I know
which adword is working right? No... Now , the second day, everything
is inactive. Google explanation....I need to increase my budget,and
change my adwaords, not enough clicks. This is totally a money
grabbing scam! Don't be fooled, these guys know what tey're doing. All
they want is, to part you from your money. SCAM ! SCAM! SCAM! don't
all for it!
> Hello Everybody, I recently setup an account with google adwords.
> Everything seemed great with my ads and keywords at first. Then
> everything started to become inactive every few days no matter what I
> raised my cpc bid to. I'm sure some will say that I dont understand
> the system or did something incorrectly. However, I did do the
> research and see I was indeed doing things properly. Also I see many
> people have the same problem with Adwords. As my Uncle always says,
> "if it looks like a cow, it's probably a cow" and in my humble opinion
> the Adwords system looks like a scam. Therefore, I have cancelled my
> Adwords account and requested a refund of the remaining balance. I am
> posting this to document my displeasure with the "endless circle" of
> rising prices (without, of course, any true measure of how the prices
> are derived). Yes, i did read all the nonsense about how google
> determines prices and if you beleive their story go ahead and continue
> supporting them. For my business I am looking for more honest and
> transparent advertising. I will add, I have been advertising on Yahoo
> with a cpc campaign and have not yet had any escalating prices like on
> Google.....