Account Options

  1. Sign in
The old Google Groups will be going away soon.
Switch to the new Google Groups.
Google Groups Home
« Groups Home
Discussions > AdWords Basics > Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
There are currently too many topics in this group that display first. To make this topic appear first, remove this option from another topic.
There was an error processing your request. Please try again.
flag
  20 messages - Collapse all  -  Translate all to Translated (View all originals)
The group you are posting to is a Usenet group. Messages posted to this group will make your email address visible to anyone on the Internet.
Your reply message has not been sent.
Your post was successful
 
From:
To:
Cc:
Followup To:
Add Cc | Add Followup-to | Edit Subject
Subject:
Validation:
For verification purposes please type the characters you see in the picture below or the numbers you hear by clicking the accessibility icon. Listen and type the numbers you hear
 
AdWordsPro.Sarah Google employee  
View profile  
 More options Sep 23 2008, 6:31 pm
From: AdWordsPro.Sarah
Date: Tue, 23 Sep 2008 15:31:26 -0700 (PDT)
Local: Tues, Sep 23 2008 6:31 pm
Subject: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Accounts feeling crowded? Wondering when enough keywords is enough? It
might be time for an account clean up. This gives you the chance to
look at all of your keywords to see which ones are adding value to the
account and which are just sitting around collecting dust.

A great place to start is by looking at click through rate. Keywords
that have 0% CTR but have accrued impressions could be hurting your
overall account performance. Pausing or deleting these keywords will:

-    make account management easier
-    help keep keywords competitive in the auction
-    improve overall account Quality Score

Using AdWords Editor, it is easy to identify low CTR keywords and
pause/delete them in one fell swoop (it doesn’t matter if you pause or
delete them- the effect is the same). In my experience, accounts with
a high percentage of ‘Poor’ Quality keywords see a noticeable lift in
Quality Score for the remaining keywords after a good scrub.

Happy Cleaning!
AdWordsPro Sarah


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
Peter4  
View profile  
 More options Sep 24 2008, 1:34 pm
From: Peter4
Date: Wed, 24 Sep 2008 10:34:59 -0700 (PDT)
Local: Wed, Sep 24 2008 1:34 pm
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
so this debunks the "long tail" theory that has been used in the
past...my understanding is that you should move these underperforming
long tail words to a separate ad group if you want to try it without
effecting your best performing words....Does that make sense?

On Sep 23, 6:31 pm, AdWordsPro.Sarah wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
MikeM  
View profile  
 More options Sep 24 2008, 4:53 pm
From: MikeM
Date: Wed, 24 Sep 2008 13:53:43 -0700 (PDT)
Local: Wed, Sep 24 2008 4:53 pm
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
I thought that quality score was at the keyword level so it didn’t
matter if the account had some poor performing keywords.  Am I wrong?

On Sep 23, 6:31 pm, AdWordsPro.Sarah wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
AdWordsPro.Sarah Google employee  
View profile  
 More options Sep 24 2008, 7:24 pm
From: AdWordsPro.Sarah
Date: Wed, 24 Sep 2008 16:24:46 -0700 (PDT)
Local: Wed, Sep 24 2008 7:24 pm
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Everyone is both right and wrong. There is a keyword level Quality
Score and an account level Quality Score. The account level Quality
Score is essentially an aggregate of the keyword Quality Scores- which
is exactly why the clean up matters. If keywords aren't working for
you, don't let them work against you.

This does bring up the question of the longatil. Is it best to include
hundreds of variations or stick to a core list of keywords? My advice
is only to bite off what you can handle. It doesn't matter where you
put a keyword in an account, its Quality Score will still affect the
overall account. So the key is to keep a watchful eye- if keywords
start accruing a high number of impressions with low CTR, be ready to
pause them. If you find you are letting poor keywords slip through the
cracks, you may need to pare down your account so its easier to
manage. In the end, the best accounts are ones that are full of great
keywords and if that means having fewer of them, so be it.

Best,
AdWordsPro Sarah

On Sep 24, 1:53 pm, MikeM wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
dadster  
View profile  
 More options Sep 25 2008, 10:49 am
From: dadster
Date: Thu, 25 Sep 2008 07:49:22 -0700 (PDT)
Local: Thurs, Sep 25 2008 10:49 am
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
"so this debunks the "long tail" theory that has been used in the
past...my understanding is that you should move these underperforming
long tail words to a separate ad group if you want to try it without
effecting your best performing words....Does that make sense?"

This is what is recommended by Yahoo, but appranetly this will work
aganst you on Google.


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
AdWordsPro.Sarah Google employee  
View profile  
 More options Sep 25 2008, 12:41 pm
From: AdWordsPro.Sarah
Date: Thu, 25 Sep 2008 09:41:33 -0700 (PDT)
Local: Thurs, Sep 25 2008 12:41 pm
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Hi dadster,

It really depends on what you mean by "under performing". If you have
keywords with a high cost per conversion, I suggest putting those in
their own campaign so they don't eat the budget of keywords that have
more ROI effective cost per conversions. However, when it comes to
Quality Score, there is no way to "hide" poor keywords. Quality Score
is monitored at the keyword/ad text level and at the account level.
Because it is at the account level, moving keywords to different ad
groups or even different campaigns won't affect the account's overall
Quality Score. So, to  answer you question diretcly, moving under
performing keywords to a new ad group won't 'work against you' but it
won't help you either.

If you have keywords that are currently marked as 'Poor' but that you
still want to run on, I would try this: Start by pausing all of the
poor keywords and see if there is a lift in the overall account
performance. If you do find a lift, it indicates that the account
health has improved. With a healthier account, keywords that were
originally 'poor' may now perform better. Slowly try resuming select
keywords and see if the performance turns around. If you don't see any
change and you have exhausted your optimization efforts, I would
delete the keyword(s) from the account.

Hope this clears things up,
AdWordsPro Sarah

On Sep 25, 7:49 am, dadster wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
Stampede  
View profile  
 More options Sep 26 2008, 6:14 am
From: Stampede
Date: Fri, 26 Sep 2008 03:14:00 -0700 (PDT)
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
What if the keywords are having good QS but still unable to accrue
impression?
Should we remove them for account level QS?

On Sep 26, 12:41 am, AdWordsPro.Sarah wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
AdWordsPro.Sarah Google employee  
View profile  
 More options Sep 26 2008, 12:36 pm
From: AdWordsPro.Sarah
Date: Fri, 26 Sep 2008 09:36:32 -0700 (PDT)
Local: Fri, Sep 26 2008 12:36 pm
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Hi Stampede,

If the keyword has good Quality Score there is no need to remove it
from the account. The affect that a keyword's Quality Score has on the
account Quality Score is proportional to the number of impressions it
has accrued. So, for example, a keyword that has 10,000 impressions
will have a much larger effect on the account Quality Score than a
keyword with 10 impressions. The only thing you want to be careful of
is the combined effect of low volume keywords. A keyword with 'poor'
Quality Score and 10 impressions may not seem like a big deal, but is
you have 100 keywords like this, the impressions start to ad up. My
suggestion is to think about it in terms of time. If a keywords ran
for 6 months and only got a handful of impressions, it is likely that
this keyword will never play a large role in the account's success.
When this is the case, my personal preference is to remove the
keyword.

Best,
AdWordsPro Sarah

On Sep 26, 3:14 am, Stampede wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
dewan  
View profile  
 More options Sep 29 2008, 11:32 pm
From: dewan
Date: Mon, 29 Sep 2008 20:32:00 -0700 (PDT)
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Define a Good score for Keyword Quality?
All my Keywords have either 6/10 or 7/10
My best performing keyword score is 7/10
My worst performing keyword which has 0 impr also have 6/10
Please explain

On Sep 26, 9:36 pm, AdWordsPro.Sarah wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
dewan  
View profile  
 More options Sep 29 2008, 11:37 pm
From: dewan
Date: Mon, 29 Sep 2008 20:37:48 -0700 (PDT)
Local: Mon, Sep 29 2008 11:37 pm
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
I just started the campaign 15 days back. What is the time period i
should wait before i start my cleanup excercise?

On Sep 24, 3:31 am, AdWordsPro.Sarah wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
genfree  
View profile  
 More options Sep 30 2008, 10:18 am
From: genfree
Date: Tue, 30 Sep 2008 07:18:50 -0700 (PDT)
Local: Tues, Sep 30 2008 10:18 am
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords

AdWordsPro Sarah,

This is great advice, I just downloaded the editor program but the
problem is that I just started my 1st campaign and I have no data
about CTR because nearly all of my keywords are showing poor quality
and my ads won't show because of it.  I feel like I'm just banging my
head against the wall at this point.  All of my keywords are relevant;
can you please advise?


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
heiniquadrassel  
View profile  
 More options Sep 30 2008, 11:55 am
From: heiniquadrassel
Date: Tue, 30 Sep 2008 08:55:21 -0700 (PDT)
Local: Tues, Sep 30 2008 11:55 am
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Hi Sarah,

is there a way to run a report on keyword quality score or see it in
the Adwords editor (maybe via the API)? For big accounts it is not
possible to look at the QS via the web interface to determine which
keywords to pause/delete.

Thanks
Arian
On Sep 25, 5:41 pm, AdWordsPro.Sarah wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
dewan  
View profile  
 More options Sep 30 2008, 2:07 pm
From: dewan
Date: Tue, 30 Sep 2008 11:07:48 -0700 (PDT)
Local: Tues, Sep 30 2008 2:07 pm
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Does the following format of keyword work?

"coming to Bangalore" accommodation

The above is a combination of Phrase and Broad

Would it trigger an ad? if the matter in the text is as under

i am coming to bangalore, can you please arrange for my accommodation
anywhere near the airport

Thru this technique i will be able to place my ad on more meaningful

sites/mail
On Sep 24, 3:31 am, AdWordsPro.Sarah wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
AdWordsPro.Sarah Google employee  
View profile  
 More options Oct 1 2008, 2:09 pm
From: AdWordsPro.Sarah
Date: Wed, 1 Oct 2008 11:09:00 -0700 (PDT)
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Hi Everyone,

Great questions. Lets take it from the top:

"Define a Good score for Keyword Quality?"

As you may know, we used to break Quality Score down into three
groups, Poor, OK and Great. With the new changes, you can now see a
more granular break down of Quality Score on a scale of 1-10. On this
scale, 1 is the lowest rating, while 10 is the highest. 1-4
corresponds with Poor, 5-7 with OK, and 8-10 with Great.

"My worst performing keyword which has 0 impr also have 6/10. Please
explain "

When keywords have little to no impressions, the Quality Score is
determined by the historical performance of the keyword across the
entire system. This means that if a keyword has typically
underperformed for advertisers, you will start with a lower Quality
Score when you add the keyword to your account. The good news is that
having a strong account Quality Score can help improve low initial
keyword Quality Score which may help in the ramp-up process.

"What is the time period i should wait before i start my cleanup
excercise?"

Its less about time and more about the number of impressions. If a
keyword gets 1500 impressions and no clicks in the first hour it runs,
I would consider pausing or deleting that keyword then.  If a keywords
runs for a month and only has 10 impressions (no clicks), its not
hurting the account (unless of course you have hundreds of keywords
like this). As a general rule, you want to keep the percentage of
impressions associated with a poor Quality Score low. If your account
gets thousands of impressions, have a few hundred impressions from a
poor keyword is no big deal. However, if you only get 500 impressions
a day, you need to be more vigilant about removing keyword with
impressions and low Quality Score.

"I just started my 1st campaign and I have no data about CTR because
nearly all of my keywords are showing poor quality and my ads won't
show because of it...All of my keywords are relevant; can you please
advise?"

Again, this has to do with the historical performance of the keyword
across the whole system. For example, many advertisers have tried
advertising on the keyword "buy", but, due to its lack of specificity,
the keyword consistently preforms poorly. As a result, any advertiser
who tries to run on this keyword will start with a poor Quality Score
(which is why, if you search the word 'buy' you will see few to no ads
displayed). When this happens, I suggest modifying the keyword to make
it more specific to your product/service. However, if you feel that
the current keyword is appropriate, you can try increasing your bid to
see if this will increase your impression count.

"Is there a way to run a report on keyword quality score or see it in
the Adwords editor (maybe via the API)?"

Its coming! The plan is to update the Keyword Performance Report to
include Quality Score data. This change will be pushed to the front
end in the next few weeks (cross your fingers) and Editor and API will
follow shortly after.

Best of luck with your sparkling clean accounts!
AdWordsPro Sarah

On Sep 30, 11:07 am, dewan wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
dewan  
View profile  
 More options Oct 2 2008, 4:01 am
From: dewan
Date: Thu, 2 Oct 2008 01:01:25 -0700 (PDT)
Local: Thurs, Oct 2 2008 4:01 am
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Thanks for most of my queries but you missed to reply on this one

Does the following format of keyword work?
"coming to Bangalore" accommodation
The above is a combination of Phrase and Broad
Would it trigger an ad? if the matter in the text is as under
i am coming to bangalore, can you please arrange for my accommodation
anywhere near the airport
Thru this technique i will be able to place my ad on more meaningful

On Oct 1, 11:09 pm, AdWordsPro.Sarah wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
AdWordsPro.Sarah Google employee  
View profile  
 More options Oct 2 2008, 3:19 pm
From: AdWordsPro.Sarah
Date: Thu, 2 Oct 2008 12:19:57 -0700 (PDT)
Local: Thurs, Oct 2 2008 3:19 pm
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Hi Dewan,

You must chose one match type per keyword. So, looking at your
example, I would use the keyword "coming to bangalore" as a phrase
match keyword. This keyword is eligible to show on the phrase 'coming
to bangalore accommodation' as well as the more lengthy phrase 'I am
coming to bangalore can you please arrange for my accommodation
anywhere near the airport'.

Best,
AdWordsPro Sarah

On Oct 2, 1:01 am, dewan wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
dewan  
View profile  
 More options Oct 2 2008, 11:42 pm
From: dewan
Date: Thu, 2 Oct 2008 20:42:37 -0700 (PDT)
Local: Thurs, Oct 2 2008 11:42 pm
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
But Sarah

I was using the following phrase in Google search

"coming to Bangalore" accommodation

I got very meaningful results

which means if the combo of phrase & broad works in Google search

Then it should work as a keyword logically

On Oct 3, 12:19 am, AdWordsPro.Sarah wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
Frankieplus  
View profile  
 More options Oct 8 2008, 10:20 am
From: Frankieplus
Date: Wed, 8 Oct 2008 07:20:31 -0700 (PDT)
Local: Wed, Oct 8 2008 10:20 am
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Speaking about Keyword Impressions I want to ask about the display ad
variations.

I have 6 variations of display adverts running and google seems to be
choosing which to display.

Shouldn't all these calculations regarding keyword impressions and CTR
also take into consideration which
ad google is displaying out of my 6 ?

So, I have 'wedding video sydney' which is not performing. Maybe it's
not performing because Google is displaying
one of my worst ads for that keyword (Out of the 6 I have). So how do
I know in actual fact that it's the keyword that needs work
and not the bad display advertisement? (Or both)

All in all, keywords are strongly linked to the ad displayed right?
Unless of course you only have 1 display ad and then the obvious
offender
can only be the keyword. But when you have lots of ad variations? Then
what?

-Frank

On Sep 27, 3:36 am, AdWordsPro.Sarah wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
AdWordsPro.Steph Google employee  
View profile  
 More options Oct 8 2008, 9:01 pm
From: AdWordsPro.Steph
Date: Wed, 8 Oct 2008 18:01:06 -0700 (PDT)
Local: Wed, Oct 8 2008 9:01 pm
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
Hi Frankieplus,

Assuming that all six ad variations are in the same ad group, which ad
is displayed is not determined by the keyword, but by which ad
variation has performed better in the past.

For example, all things being equal, the AdWords system will choose to
show the variation that has the highest Quality Score (heavily
weighted by CTR). The system also tends to bias older ad variations
because it's had more time to build up history.

One way to evaluate the effectiveness of an ad variation is to look at
the 'Ad Variation' tab in the ad group and compare the ads' CTR (which
version is most interesting to users) and conversion statistics (Which
version leads to more relative conversions? Which version meets my CPA
goals?) if you've got conversion tracking set up. Then, pause or
delete the versions that aren't working as well as the others.

If you're trying to test out different versions, you can set your ads
to rotate evenly (the option is found in Campaign Settings). This
means that each ad variation will have an equal chance of entering
into the auction. Ads with lower Qualitiy Scores might not show, but
you should be able to get more evenly distributed data with this
setting during your test.

Hope that helps!

~AdWordsPro.Steph

On Oct 8, 7:20 am, Frankieplus wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
Frankieplus  
View profile  
 More options Oct 9 2008, 4:02 am
From: Frankieplus
Date: Thu, 9 Oct 2008 01:02:53 -0700 (PDT)
Local: Thurs, Oct 9 2008 4:02 am
Subject: Re: Tip #6: Account Clean Ups: Improve Quality Score by Removing Poor Keywords
I think I'm confused.

Is the performance of a Keyword dictated by how many times your ad is
displayed?
Or by how many times people click on it?

As an example, the keywords 'wedding video sydney'.

If hundreds of people type that in and my ad is never showing that
means that my ad must have a low quality score, right?
This part I understand.

What I don't understand is this. If my keyword 'wedding video sydney' -
IS- displayed but nobody clicks my Ad because lets say,
the Ad variation is using my bad adverts and not my good ones, then
how is this detrimental to the -keyword-? Or is isn't it?

Surely, in this case the keyword is good but the advertisement itself
is not good because nobody is clicking it. In a case like this,
would Google blame the keyword as being bad or blame the advertisement
for being bad?

Actually I'll rephrase. Lets say for example I only have 1 display ad
and no ad variations. Just 1 simple ad.

Lets say the keyword gets displayed every single time someone does a
search and nobody ever clicks the ad. Does google blame
the keyword or the ad or both?

-Frankie

On Oct 9, 12:01 pm, AdWordsPro.Steph wrote:


 
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
End of messages
« Back to Discussions « Newer topic     Older topic »