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JPeasy  
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 More options Feb 27 2008, 9:19 am
From: JPeasy
Date: Wed, 27 Feb 2008 06:19:16 -0800 (PST)
Local: Wed, Feb 27 2008 9:19 am
Subject: PREPAY ACCOUNT IS NOT WORKING
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We've been having some serious issues with two prepay google adwords
accounts since Thursday last week.  The accounts have been offline.
We are told the issue is a technical one and is affecting anyone with
a prepay account.  Is anyone else experiencing this issue?

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AdWordsPro Google employee  
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 More options Feb 27 2008, 3:29 pm
From: AdWordsPro
Date: Wed, 27 Feb 2008 12:29:17 -0800 (PST)
Local: Wed, Feb 27 2008 3:29 pm
Subject: Re: PREPAY ACCOUNT IS NOT WORKING
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Hello JPeasy,

Having just checked with the tech team, my best information is that
there is indeed an issue which is effecting *some* (but by no means
all) prepay accounts - and I am sorry that you are among that number.

This issue is being addressed as a high priority by engineering, and I
suspect that it will be resolved shortly.

I have learned from experience hat it is not wise for me to name an
exact time frame, however, as I don't want to set expectations which
might not be precisely met. So, I am sorry to say, I am not able to
give a more specific estimated time-to-resolution.

I do apologize for the inconvenience, and I thank you for your
patience.

AdWordsPro

On Feb 27, 6:19 am, JPeasy wrote:


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