InfoService getUnitCount returns 0 for November 25 through 28

[j.e.frank]

Every day I run a process to get my API usage. This returned 0 for 4
days, from November 25th through November 28th, and with smaller than
normal numbers on the 24th and 29th. So far today it seems to be
tracking normally again. I have double-checked that all of my
processes that actually use API points have been running steadily, and
even checked the AdWords "change history" to confirm that things have
been working as expected. So I am puzzled as to why the usage reports
0 for those days. I thought it might have to do with the fact that I
hadn't upgraded to v2009, but I just ran a test with the v2009
InfoService and got the same results. Is there any way for me to
figure out what happened?

[AdWords API Advisor]

Hi,

Thank you for bringing this to our attention. The core engineering
team is looking into the issue.

Best,
- Eric Koleda, AdWords API Team

[j.e.frank]

Thanks. Let me know if you need any additional info, such as the
developer token and login that I am using.

On Nov 30, 2:51 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:

[j.e.frank]

Today, I can see non-zero API units for all of the days! So something
has been fixed.

[AdWords API Advisor]

Hi,

Yes, the problem has been resolved and all API usage should be
returned correctly now. Let us know if you see this problem again.

Best,
- Eric

[j.e.frank]

I am seeing a problem again. Yesterday's API units are way lower than
expected, and today is 0 so far. I have double-checked my programs to
see that they are running and using the API.

On Dec 1, 1:10 pm, AdWords API Advisor <adwordsapiadvi...@google.com>

[AdWords API Advisor]

Hi,

Thank you for reporting this issue, we are seeing the same behavior on
our end. We've escalated this issue to the core engineering team and
I'll update this thread when I have more information.

Best,
- Eric Koleda, AdWords API Team

[j.e.frank]

I am seeing 0's again. Friday 1/8 was almost 0, and then the 9th and
10th have both been 0s. I am definitely using API units, so I suspect
it is a reporting problem again.

On Dec 23 2009, 12:36 pm, AdWords API Advisor
<adwordsapiadvi...@google.com> wrote:
> Hi,
>

> Thank you for reporting this issue, we are seeing the same behavior on
> our end.  We've escalated this issue to the core engineering team and
> I'll update this thread when I have more information.
>
> Best,
> - Eric Koleda, AdWordsAPITeam
>
> On Dec 23, 12:03 pm, "j.e.frank" <j.e.fr...@gmail.com> wrote:
>

> > I am seeing a problem again.  Yesterday'sAPIunits are way lower than
> > expected, and today is0so far.  I have double-checked my programs to

> > see that they are running and using theAPI.
>

> > On Dec 1, 1:10 pm, AdWordsAPIAdvisor <adwordsapiadvi...@google.com>
> > wrote:
>
> > > Hi,
>
> > > Yes, the problem has been resolved and allAPIusageshould be

> > > returned correctly now.  Let us know if you see this problem again.
>
> > > Best,
> > > - Eric
>
> > > On Dec 1, 11:43 am, "j.e.frank" <j.e.fr...@gmail.com> wrote:
>

> > > > Today, I can see non-zeroAPIunits for all of the days!  So something

> > > > has been fixed.
>
> > > > On Nov 30, 3:19 pm, "j.e.frank" <j.e.fr...@gmail.com> wrote:
>
> > > > > Thanks.  Let me know if you need any additional info, such as the
> > > > > developer token and login that I am using.
>

> > > > > On Nov 30, 2:51 pm, AdWordsAPIAdvisor <adwordsapiadvi...@google.com>

> > > > > wrote:
>
> > > > > > Hi,
>
> > > > > > Thank you for bringing this to our attention.  The core engineering
> > > > > > team is looking into the issue.
>
> > > > > > Best,
> > > > > > - Eric Koleda, AdWordsAPITeam
>
> > > > > > On Nov 30, 11:16 am, "j.e.frank" <j.e.fr...@gmail.com> wrote:
>

> > > > > > > Every day I run a process to get myAPIusage.  This returned0for 4

> > > > > > > days, from November 25th through November 28th, and with smaller than
> > > > > > > normal numbers on the 24th and 29th.  So far today it seems to be
> > > > > > > tracking normally again.  I have double-checked that all of my

> > > > > > > processes that actually useAPIpoints have been running steadily, and

> > > > > > > even checked the AdWords "change history" to confirm that things have
> > > > > > > been working as expected.  So I am puzzled as to why theusagereports

> > > > > > >0for those days.  I thought it might have to do with the fact that I

[j.e.frank]

Now it is back to normal, showing appropriate API units.

[AdWords API Advisor]

Hi,

I'm glad that it's working now, let us know if you see this crop up
again.

Best,
- Eric

[j.e.frank]

Again, I am showing 0 units for today January 25th. Actually it is
saying that I used 1 unit of quota, costing 0.0 dollars.

On Jan 12, 2:01 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:
> Hi,
>

> I'm glad that it's working now, let us know if you see this crop up
> again.
>
> Best,
> - Eric
>
> On Jan 11, 11:57 am, "j.e.frank" <j.e.fr...@gmail.com> wrote:
>
> > Now it is back to normal, showing appropriateAPIunits.
>
> > On Jan 11, 9:58 am, "j.e.frank" <j.e.fr...@gmail.com> wrote:
>

> > > I am seeing0'sagain.  Friday 1/8 was almost0, and then the 9th and
> > > 10th have both been 0s.  I am definitely usingAPIunits, so I suspect

> > > it is a reporting problem again.
>

> > > On Dec 23 2009, 12:36 pm, AdWordsAPIAdvisor

[AdWords API Advisor]

Hi,

Thanks for letting us know, I'll raise this issue with the core
engineering team.

Best,
- Eric

[j.e.frank]

I'm seeing 0s again in the unit count and cost, starting on Friday 3/11/2011 and continuing through today.

[j.e.frank]

As of today (March 15 2011) the API units and cost are working again.