RE: api v18/19 : the error code is not in this version

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Please be informed that I have removed your response from the forums as it contains the PII information.

With regard to the issue you are experiencing, I am checking with the rest of our team and one of our colleagues will reach out to you once we have an update on this. 

Thanks,
 

Google Ads API Team

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[2025-05-13 10:38:27Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qWmX7:ref" (ADR-00305359)

[Google Ads API Forum Advisor]

Hello, this case was escalated to me.

I checked your requests internally, and the errors being raised are related to the frequency that you create customer accounts at.

As described in this blog post , we are implementing new limitations on CreateCustomerClient, including quota restrictions that limit the number of requests that can be made in a given amount of time.

Our recommendation, in case you receive these errors, is to implement a retry mechanism that waits for 30 seconds before retrying the call to CreateCustomerClient, to ensure requests are far apart enough from one another to prevent you from hitting quota errors.
 

Thanks,
 

Mattia Tommasone Google Ads API Team

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[2025-05-13 12:58:52Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qWmX7:ref" (ADR-00305359)

[zikuo su]

Thank you!