API access request pending for 2 weeks

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Serhio Ramos

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Jul 21, 2023, 9:23:35 AM7/21/23
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Hi!
Following the process for requesting the basic access here https://support.google.com/adspolicy/contact/contact_ads_api , I have sent a request on the 5rd of July, with no response until now. 
Are there are any tools for following the status of my request?
My MCC: 194-506-4094

Google Ads API Forum Advisor

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Jul 21, 2023, 12:06:28 PM7/21/23
to contex.au...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com

Hello,

Thanks for reaching out to the Google Ads API Team.

Kindly note that, we are unable to provide the updates or status of your application as our team specializes in Google Ads API related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. 

Can you please provide them with the cases2 ID generated when you submitted your application to the Compliance team which has a format of #-############# so they can assist you further?

@Compliance Team, please find the pertinent details below and confirm if you are able to assist.

Summary:

The user has informed us that they submitted their basic access application on the 5th of July and have yet to receive a response.

Google Ads manager account (MCC) ID: 194-506-4094
Case ID: (Requesting information)

This message is in relation to case "ref:_00D1U1174p._5004Q2nRDiq:ref"

Thanks,
 
Google Logo Google Ads API Team


Adeola Morren

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Jul 25, 2023, 3:55:05 PM7/25/23
to Google Ads API and AdWords API Forum
Hey team

I have applied as well,

weeks ago now, reached out through several channels and have not received access yet;
My manager account in question is; 
152-284-8535

Could you please help me?

Google Ads API Forum Advisor

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Jul 25, 2023, 5:20:56 PM7/25/23
to ads-api-compl...@google.com, ade...@ibenjamen.com, adwor...@googlegroups.com
Hello Adeola,

As our team is unable to provide the updates or status of your application as we only specializes in Google Ads API related concerns and technical implementations. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf to further assist you.

Can you please provide them with the cases2 ID generated when you submitted your application to the Compliance team which has a format of #-############# so they can check further?


@Compliance Team, please find the pertinent details below and confirm if you are able to assist.
Summary:

Another user on this thread has informed us that they also submitted their basic access application and have not received access yet.

Google Ads manager account (MCC) ID: 152-284-8535
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