API access request pending for 2 weeks

[Kunwar Jolly]

Hi team, 

It's been more than 2 weeks since we submitted an application for API access, however, have not received any response from your side

My team has also submitted a ticket on  Google Ads API Compliance support and have received any response yet. 

My MCC id is: 446-498-9630

Can you please look into this matter and respond on priority?

Thanks

[Google Ads API Forum Advisor]

Hello, 

Thank you for reaching out to the Google Ads API team.

Kindly note that, we are unable to provide updates or the status of your application as our team specializes in Google Ads API related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. 

In the meantime, I've noticed that the CID (446-498-9630) you provided doesn't hold a developer token. Can you please double check if you've provided the correct MCC ID that holds the developer token that you would like to apply for additional API access? In addition to this, since you've mentioned that you've already reached out to the compliance team, kindly provide the Cases2 ID that was generated when you applied for additional access for your developer token, if there's any, so the compliance team can check it as well. A Cases2 ID has a format of #-############# and is usually found in the email subject or body. 

@Compliance Team, please find the pertinent details below and confirm if you are able to assist.

Summary:
A user has applied for developer token more than 2 weeks ago, but has not yet received a response. He stated that they have reached out to compliance team where they also did not get a reply.

Google Ads manager account (MCC) ID: (requested)
Cases2 ID: (requested)

This message is in relation to case "ref:_00D1U1174p._5004Q2nRBLG:ref"

Thanks,
 

Google Ads API Team