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Nick Retallack  
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 More options Nov 20 2008, 5:36 pm
From: Nick Retallack <nickretall...@gmail.com>
Date: Thu, 20 Nov 2008 14:36:37 -0800 (PST)
Local: Thurs, Nov 20 2008 5:36 pm
Subject: An internal error has occurred. Please retry your request.
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I've been getting this error all morning.

Here's my soap stuff, with [EMAIL], [APP-TOKEN], and [PASSWORD]
substituted for privacy.  I'm posting to the sandbox url, "https://
sandbox.google.com/api/adwords/v13/".  This is a mcc account.

<?xml version="1.0" encoding="utf-8" ?>
<env:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:env="http://schemas.xmlsoap.org/soap/envelope/"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <env:Header>
        <developerToken env:mustUnderstand="0">[EMAIL]++USD</
developerToken>
        <useragent env:mustUnderstand="0">Clickfund</useragent>
        <applicationToken env:mustUnderstand="0">[APP-TOKEN]</
applicationToken>
        <password env:mustUnderstand="0">[PASSWORD]</password>
        <email env:mustUnderstand="0">[EMAIL]</email>
  </env:Header>
  <env:Body>
    <n1:getClientAccounts xmlns:n1="https://adwords.google.com/api/
adwords/v13"></n1:getClientAccounts>
  </env:Body>
</env:Envelope>

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/
envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
 <soapenv:Body>
  <soapenv:Fault>
   <faultcode>soapenv:Server.generalException</faultcode>
   <faultstring>An internal error has occurred.  Please retry your
request.</faultstring>
   <detail>
    <ns1:fault xmlns:ns1="https://adwords.google.com/api/adwords/v13">
     <ns1:code>0</ns1:code>
     <ns1:message>An internal error has occurred.  Please retry your
request.</ns1:message>
    </ns1:fault>
   </detail>
  </soapenv:Fault>
 </soapenv:Body>
</soapenv:Envelope>


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AdWords API Advisor Google employee  
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 More options Nov 20 2008, 5:56 pm
From: AdWords API Advisor <adwordsapiadvi...@google.com>
Date: Thu, 20 Nov 2008 14:56:43 -0800 (PST)
Local: Thurs, Nov 20 2008 5:56 pm
Subject: Re: An internal error has occurred. Please retry your request.
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Hello Nick,

 I can confirm that the Sandbox is returning "internal error" SOAP
faults for all requests right now. I've let the engineering team know
and they're investigating the root cause.

Cheers,
-Jeff Posnick, AdWords API Team

On Nov 20, 5:36 pm, Nick Retallack <nickretall...@gmail.com> wrote:


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Tom Guzik  
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 More options Nov 21 2008, 11:58 am
From: Tom Guzik <tomgden...@gmail.com>
Date: Fri, 21 Nov 2008 08:58:06 -0800 (PST)
Local: Fri, Nov 21 2008 11:58 am
Subject: Re: An internal error has occurred. Please retry your request.
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When will the servers be refreshed?

On Nov 20, 3:56 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:


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AdWords API Advisor Google employee  
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 More options Nov 21 2008, 1:33 pm
From: AdWords API Advisor <adwordsapiadvi...@google.com>
Date: Fri, 21 Nov 2008 10:33:07 -0800 (PST)
Local: Fri, Nov 21 2008 1:33 pm
Subject: Re: An internal error has occurred. Please retry your request.
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The refresh just took place and the Sandbox appears fully functional.
Can you give it a try?

Cheers,
-Jeff Posnick, AdWords API Team

On Nov 21, 11:58 am, Tom Guzik <tomgden...@gmail.com> wrote:


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