The request is trying to modify an entity enabled for a feature not supported by v13 of API.

[Peer Jakobsen (AdWords API Guru)]

Hi API Team,

Why are we getting this error (feature not supported by v13) for the
below SOAP request?

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Header>
<applicationToken xmlns="https://adwords.google.com/api/adwords/
v13">xxx</applicationToken>
<clientEmail xmlns="https://adwords.google.com/api/adwords/v13">xxx</
clientEmail>
<developerToken xmlns="https://adwords.google.com/api/adwords/
v13">xxx</developerToken>
<email xmlns="https://adwords.google.com/api/adwords/v13">xxx</
email>
<password xmlns="https://adwords.google.com/api/adwords/v13">xxx</
password>
<useragent xmlns="https://adwords.google.com/api/adwords/v13">xxx</
useragent>
</soap:Header>
<soap:Body>
<updateCriteria xmlns="https://adwords.google.com/api/adwords/v13">
<criteria xsi:type="Keyword">
<adGroupId>1753566553</adGroupId>
<criterionType>Keyword</criterionType>
<exemptionRequest xsi:nil="true" />
<id>11777171</id>
<language xsi:nil="true" />
<negative>false</negative>
<maxCpc>1500000</maxCpc>
<text>palm springs resorts</text>
<type>Exact</type>
</criteria>
</updateCriteria>
</soap:Body>
</soap:Envelope>

[AdWords API Advisor]

Hi Peer,

Have you previously been able to access this campaign without error?

Best,
- Eric Koleda, AdWords API Team

On Nov 19, 5:26 pm, "Peer Jakobsen (AdWords API Guru)"

[Peer Jakobsen (AdWords API Guru)]

Hi Eric,

Yes I have been able to access it. I can still do getCampaign etc.
It's just the updateCriteria that no longer works.

Thanks,

Peer

[AdWords API Advisor]

Hi Peer,

This error seems to be specifically tied to update methods. Are you
still able to run updateCampaign?

I've looked over the campaign, and I don't immediately see any
features enabled that wouldn't work with v13. Do you know of any new
features that were enabled on the campaign?

Best,
- Eric

On Nov 19, 6:37 pm, "Peer Jakobsen (AdWords API Guru)"

[Peer Jakobsen (AdWords API Guru)]

Hi Eric,

I just checked this and yes you are right, the updateCampaign does not
work either.

Among the thousands of campaigns our platform manage I only see this
issue on two campaigns with IDs:
43025563
42181513

The campaigns are in two different client accounts.

Thanks,

Peer

[Peer Jakobsen (AdWords API Guru)]

One more thing. Neither our account manager or our client remember
activating anything special on those campaigns.
We have definitely been able to do updates previously.

[AdWords API Advisor]

Hi Peer,

We've made some changes on our end that we think should resolve this
issue. Can you retry updating those campaigns and let us know the
results?

Thanks,
- Eric

On Nov 20, 1:06 pm, "Peer Jakobsen (AdWords API Guru)"

[Peer Jakobsen (AdWords API Guru)]

Hi Eric,

That fixed the issue on that campaign. May I ask what incompatible
feature we had enabled? Would this also happen on V2009?

I am still seeing the issue on the campaign with ID:
42181513

SOAP request that fails for the other campaign:

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Header>
<applicationToken xmlns="https://adwords.google.com/api/adwords/
v13">xxx</applicationToken>
<clientEmail xmlns="https://adwords.google.com/api/adwords/v13">xxx</
clientEmail>
<developerToken xmlns="https://adwords.google.com/api/adwords/
v13">xxx</developerToken>
<email xmlns="https://adwords.google.com/api/adwords/v13">xxx</
email>
<password xmlns="https://adwords.google.com/api/adwords/v13">xxx</
password>
<useragent xmlns="https://adwords.google.com/api/adwords/v13">xxx</
useragent>
</soap:Header>
<soap:Body>
<updateCriteria xmlns="https://adwords.google.com/api/adwords/v13">
<criteria xsi:type="Keyword">

<adGroupId>1004111053</adGroupId>
<criterionType>Keyword</criterionType>
<destinationUrl />

<exemptionRequest xsi:nil="true" />

<id>7115024665</id>

<language xsi:nil="true" />
<negative>false</negative>

<maxCpc>740000</maxCpc>
<text>imoveis cotia</text>
<type>Broad</type>

</criteria>
</updateCriteria>
</soap:Body>
</soap:Envelope>

Thanks,
Peer

[AdWords API Advisor]

Hi Peer,

The issue with the first campaign was related to some internal cleanup
and it shouldn't come up again.

In general the error message indicates that the campaign is using an
AdWords feature that isn't supported by the v13 version of the API.
The second campaign is part of a small new beta feature to which you
opted in through your AdWords account representative. If you wish to
use the v13 version of the API with this campaign please contact your
account representative and they will be able to help you with this
case. Alternatively you can use the v2009 version of the API to
access this campaign as is.

Best,
- Eric

On Nov 20, 6:52 pm, "Peer Jakobsen (AdWords API Guru)"