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Re: All ads just disappeared,

snapshot

I'm curious, Craig: were you trying to be helpful or snotty? Now I
need to reply to your "questions" rather than get the problem solved.
I looked all over help. The only ads that disappeared were those in
blogger, and I have WordPress.

Please explain to me how public service ads are a "security measure."
And why the USPS is safer than email. (I call Washington DC for help
with them. Adsense doesn't even have a phone, and yet they go back to
the good old US Mail to get their work done.) And when someone asks a
direct question, as I did on this forum before, and doesn't get a real
response, why should I get gobbledygook answers by email? That's just
poor communication on their part - and laziness.

Last, please note that the email said 60 DAYS, not 2 days. No answer,
just a wipeout of all my ads. Charming.

On May 30, 3:44 am, Cass-hacks wrote:

> > Google sent a message yesterday that I had 60 days to give some secret
> > code to get my $10. I replied that I don't have the secret code.

> The "secret code" is a PIN and should have been received by mail.  If
> you did not receive it, you can request a new one be sent please refer
> to the AdSense Help Center article about doing so athttps://www.google.com/adsense/support/bin/answer.py?hl=en&answer=14838

> > Today
> > all my ads have disappeared, with public service ads instead.

> That is what happens if the PIN process is not completed. Believe it
> or not, it is a security measure to protect you and you account.

> > This is SO annoying. Why????

> Because a process that needs to be completed hasn't been completed
> yet.

> > Also, does anyone have a phone number to call?

> AdSense does not at this time have phone support.

> > I've written 3 emails in 10 days and get gobbledygook answers.

> That often happens when they have to assume you have read the
> available information and yet still have a question.  They sort of
> shot-gun it trying to figure out what else your problem might be.

> > Since Google is supposed to
> > be BUSINESS PARTNERS with us, this is totally unprofessional.

> Google is not our business partner, they supply ads, that's it.

> But even assuming they were our business partner, if you had a
> business partner that didn't do what was required of them to know what
> they were doing even though the information were easily and freely
> available, what would you do?

> If you want to know how I know all that I wrote above, it is simple, I
> did a search in the AdSense Help Center which basically has everything
> you need to know about AdSense.

> The problem is, most people never think to look there when they could
> have had their questions answered in seconds instead of weeks or
> longer often leading to disruption of the service and sometimes the
> disabling of one's account.

> To find the AdSense Help Center, just go tohttps://www.google.com/adsense/support/

> If more people went there, these forums would likely be pretty
> empty.  ;-)