I had an adsense ads campaign that was disabled for invalid clicks. First of all, Adsense was advertising with competing ads that we asked to be removed, but to no avail. Then one day we had unusually high activity on our account, adsense then disabled our account without asking us any questions and took our money, including money probably lost by competing ads. Following Googles logic; If a community was being terrorized by a rapist, Google would jail all the women rather than go after the rapist, WHICH IS EXACTLY WHAT THEY DID TO ME! Google should have (and has the technology) invalidated the clicks from the isp of the invalid clicks rather than go after a legitamate business. I have found out that mine is not in any way a rare problem, I have since found many other legitamate businesses with similar problems. Considering google poor search results (try looking for a night light on Google , and more), dishonesty on Blogger, and selling out of the Chinese people, I am suprised ANY MORAL PERSON WOULD USE GOOGLE AT ALL! I SURE DONT! Thanks to Bill Gates for MSN, a much better search engine, with better groups (much less profanity and more) Carl
I have acually heard that story again and again. Many people complain that google blocks websites that have a big traffic suddenly. The problem which they don't relize is that sometimes websites get a lot of visitors becasue of some sort of advertising and therefore it is not fair to block such websites.
I think they should at least have some sort of support for those people so that if they can proof that they have some extera traffic becasue of something (ie. advertising), then thier website or even there google account doesn't get banned.
I actually got contacted by a client regarding this matter myself, and got copies of the communication between the individual and google (the Norwegian branch).
I must say the lack of information was rather disturbing, and they would not comment on if the illegal clicks were a result of a spesificly named IP-address (proxy server for the local ISP).
They did not argue for the lack of information as an attempt to fight fraudulent actions, but by the intellectual property of the algorithm.
All in all I'm glad that they value adwords advertisers and try to maximize the margintal utillity for advertisers, but some more information than "we hope you show appreciation for this" would have been a nice gesture. If anything some concrete examples in the guidelines.
In all fairness to the context they have always treated me properly.
This is a VERY legitimate concern for me, as I am about to unveil a series on one of my blogs that is currently drawing low traffic. I am confident that with a few days of the initial posts, my traffic will increase dramatically. With increased traffic comes increased ad clicks. Obviously, I don't want my AdSense account to be suspended. Unfortunately, I can see NO WAY to safeguard against such an occurence aside from temporarily removing adsense from my blog until the initial traffic spike has passed.
I do not belive in Google banning adsense accounts without strong reason.
I myself experienced with my website an increse of the clicks of 200% in less then 2 weeks, and I am still in business. Also once, I have tested a solution(preffer not to bgive details) that would allow me to click my own ads and still I am in online. This being done only for testing I've limited myself only at 3 clicks, but I guess if I would have continued I would have got myself out of the system. Regarding the clicks that I've gave to myself from the computer that I use to access AdSense Admin, Google just ignored them (of course I did not abused)
So as for me, Google always seems to behave right, and if I have done any mistakes (either on my own will or unwilling) google closed its eyes (as long as they weren't too grave). Also on the support part, they have always answered my questions, and not with templated answers (unless it was suitable).
As a conclusion, I really do not belive in google canceling accounts without strong proofs that its user would not try to fraud. So as long as you play by the rules your will continue to receive money, even if not so many as you would like. Google always says: you're not making a site for cashing in from google, but to offer something to the Internet community. So if you expect to become rich from AdSense, drop it. First you'll become rich because of your site has many visitor/customers, then google will add a plus.
Think about this. Google is offering to all of us, owners of small website the opportunity to earn some good money from out traffic. What if they would not have done so, and offer those money only to high traffic website. Be grateful that they are offering this opportunity and play by the rules. Correctly increase your traffic and adsense revenue will follow. Do not try to increase the revenue without incresing the traffic (exception: incresing of the CTR by optimizing the ads placements, which is another subject)
Of course not. I know this practice, but it is condamnable. I do belive that at a certain point in time, Google or the Internet community will take a measure. At least till now, Google shown almost permanently that it really cares about its customers, either they are only simple users of their free services or multimillion business. If in the future it will be proven that these kind of websites "harm" google's customers interest, Google will do something about.
I have contacted Adsense, after 2 months they finally contacted me with the same excuse, but have yet to answer my questions or return any other emails. I do not deny there was a one day spike in activity (if that is the reason why, they do not say), but Adsense should have invalidated clicks from that isp(s) to protect their advertisers. The fraud is that rather than temporarily suspend my account or invalidate clicks they chose to keep MY money, and not return emails. Adbrite returns emails AND phone calls. Adsense also never responded to my complaints of competitors ads on my site. Considering my experience with Blogger, Adwords, their horrible customer service, I am amazed that Google stays in business, but maybe if there is a God in heaven, Google's business practices, poor search results (they used to be good), will put them out of business. Carl www.americanaquariumproducts.com
I'm running into a similar problem. I'm not entirely sure why my account was suspended but it was today and I haven't heard back from Google. I just launched this community website and it's still very small. It's offered entirely free to people as a service so the ads were placed there as a way to support the site. I didn't receive any warnings of any issues it was jsut suddenly suspended. What is the best way to deal with this?
carlrs wrote: > I have contacted Adsense, after 2 months they finally contacted me with > the same excuse, but have yet to answer my questions or return any > other emails. I do not deny there was a one day spike in activity (if > that is the reason why, they do not say), but Adsense should have > invalidated clicks from that isp(s) to protect their advertisers. The > fraud is that rather than temporarily suspend my account or invalidate > clicks they chose to keep MY money, and not return emails. Adbrite > returns emails AND phone calls. Adsense also never responded to my > complaints of competitors ads on my site. Considering my experience > with Blogger, Adwords, their horrible customer service, I am amazed > that Google stays in business, but maybe if there is a God in heaven, > Google's business practices, poor search results (they used to be > good), will put them out of business. > Carl > www.americanaquariumproducts.com
I suppose your AdSense ads mean nothing in the way of income with millions of other publishers earning loads for them. It's also probably to scare everyone else to keeping to the rules. What happens though if you have a small site and then get an article Slashdotted or featured or something and get a sudden surge in traffic and therefore clicks. Do you get banned for that?
There are other advertisers that offer programs similar to Google.
While people, small publishers, have the perception that Google is the only company offering pay-per-click advertising, then they will be able to operate in an inefficient market.
When publishers shop around for the best advertising program available, then Google will have to utilize some of its sizeable brain power to harness some new algorithms and business analytics to analyze outlier events. Once they can track, identify, analyze issues with detailed facts, then stories like this will start to disappear. This will make the experience more sound for both the advertiser paying for ads as well as the publisher.
After all both sides need each other in this transaction. If Google shuts down even a small publisher that has a legitimate population of targets for an ad campaign, they are hurting themselves. Right now, the pain that Google feels in this situation where they shut down the publisher all together appears to be less than what they would experience if they had to invest some time money and personnell into finding a better solution.
When more competition enters the market (MSN, Yahoo, and the plethora of smaller internet ad companies), and these groups start to sign up publishers before Google can, or take them away from google or pick up sites that Google has thrown away, then things will come into balance more.
Right now its as if Google is the only ad firm trying to place banners on an interstate. Google doesn't own the banners and they don't own the interstate. Other firms are starting to source advertisers, and they will slowly start to approach the owners of the interstate and potential banner space.
Google will soon experience more competition. They have a very large head start, but the competition has deep pockets, and advertisers always want more options. They need price comparisons and multiple offers so that they can choose the best option and be able to prove it to their accountants. :)
I am also having similar problems. I tried to contact with google but with some initial mail transfers and showing some affirmations they never did anything to get my account back. I didnt intend to make huge money out of google but it would help the visitors of my blog choose better softwares/offers etc and also help me pay my hosting to some extent. I hope someone from google listens and contacts me. Though I will try for the last time again and see if they respond.
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