Google submitted my Dec earnings by EFT on Jan 25. The bank account
(Canadian dollars) is the same account I've been receiving payments at
for the last 6 months. The deposit went through into my bank account.
Now today in my Adsense profile Google claims it didn't go through,
have credited my Adsense account, and have reissued the EFT payment as
of todays date to that same account. Doesn't make sense.
Plus, they have now made that bank account ineligible for accepting
future payments because according to them it is not a valid account.
But they reissued the second payment to it after the first failed?
What's also strange is the exchange rate for the two different EFT
transactions are vastly different, the first one at 0.981 (incorrect)
and the second one at 1.030 (correct).
Anyone hear of other payment problems, or have a suggestion as to my
follow-up?
I have very similar problem. Also had account for over 9 months. I
actually can see that money are in my bank account. I am also from
Canada. I am sure they doing something, and I'll just wait till they
fix this.
> Google submitted my Dec earnings by EFT on Jan 25. The bank account
> (Canadian dollars) is the same account I've been receiving payments at
> for the last 6 months. The deposit went through into my bank account.
> Now today in my Adsense profile Google claims it didn't go through,
> have credited my Adsense account, and have reissued the EFT payment as
> of todays date to that same account. Doesn't make sense.
> Plus, they have now made that bank account ineligible for accepting
> future payments because according to them it is not a valid account.
> But they reissued the second payment to it after the first failed?
> What's also strange is the exchange rate for the two different EFT
> transactions are vastly different, the first one at 0.981 (incorrect)
> and the second one at 1.030 (correct).
> Anyone hear of other payment problems, or have a suggestion as to my
> follow-up?
I had the same thing happen. My bank account says the money was
deposited on January 28th but this morning I had a pink notice on my
account stating that EFT payment failed ... I tried to get the bank
account to work again and it looks like I've got to list a new one.
I'm hoping this is either a glitch with Google or perhaps we both use
the same bank and they had a glitch yesterday? Mine is CIBC. At any
rate the money appears to be in the bank so I'd like to continue using
that same bank account rather than listing another one.
> Google submitted my Dec earnings by EFT on Jan 25. The bank account
> (Canadian dollars) is the same account I've been receiving payments at
> for the last 6 months. The deposit went through into my bank account.
> Now today in my Adsense profile Google claims it didn't go through,
> have credited my Adsense account, and have reissued the EFT payment as
> of todays date to that same account. Doesn't make sense.
> Plus, they have now made that bank account ineligible for accepting
> future payments because according to them it is not a valid account.
> But they reissued the second payment to it after the first failed?
> What's also strange is the exchange rate for the two different EFT
> transactions are vastly different, the first one at 0.981 (incorrect)
> and the second one at 1.030 (correct).
> Anyone hear of other payment problems, or have a suggestion as to my
> follow-up?
> I had the same thing happen. My bank account says the money was
> deposited on January 28th but this morning I had a pink notice on my
> account stating that EFT payment failed ... I tried to get the bank
> account to work again and it looks like I've got to list a new one.
> I'm hoping this is either a glitch with Google or perhaps we both use
> the same bank and they had a glitch yesterday? Mine is CIBC. At any
> rate the money appears to be in the bank so I'd like to continue using
> that same bank account rather than listing another one.
> Help Google???
> On Jan 29, 11:09 am, 6779204 Canada Inc. wrote:
> > Google submitted my Dec earnings by EFT on Jan 25. The bank account
> > (Canadian dollars) is the same account I've been receiving payments at
> > for the last 6 months. The deposit went through into my bank account.
> > Now today in my Adsense profile Google claims it didn't go through,
> > have credited my Adsense account, and have reissued the EFT payment as
> > of todays date to that same account. Doesn't make sense.
> > Plus, they have now made that bank account ineligible for accepting
> > future payments because according to them it is not a valid account.
> > But they reissued the second payment to it after the first failed?
> > What's also strange is the exchange rate for the two different EFT
> > transactions are vastly different, the first one at 0.981 (incorrect)
> > and the second one at 1.030 (correct).
> > Anyone hear of other payment problems, or have a suggestion as to my
> > follow-up?
Same here, in Canada. I just found the other thread from earlier this
month - it appears everything sorted for them in a couple of says and
that it was just a display error. Here's hoping...
> Same problem here. We'll see what the reply is from my support
> request.
> On Jan 29, 8:41 am, dragonden wrote:
> > I had the same thing happen. My bank account says the money was
> > deposited on January 28th but this morning I had a pink notice on my
> > account stating that EFT payment failed ... I tried to get the bank
> > account to work again and it looks like I've got to list a new one.
> > I'm hoping this is either a glitch with Google or perhaps we both use
> > the same bank and they had a glitch yesterday? Mine is CIBC. At any
> > rate the money appears to be in the bank so I'd like to continue using
> > that same bank account rather than listing another one.
> > Help Google???
> > On Jan 29, 11:09 am, 6779204 Canada Inc. wrote:
> > > Google submitted my Dec earnings by EFT on Jan 25. The bank account
> > > (Canadian dollars) is the same account I've been receiving payments at
> > > for the last 6 months. The deposit went through into my bank account.
> > > Now today in my Adsense profile Google claims it didn't go through,
> > > have credited my Adsense account, and have reissued the EFT payment as
> > > of todays date to that same account. Doesn't make sense.
> > > Plus, they have now made that bank account ineligible for accepting
> > > future payments because according to them it is not a valid account.
> > > But they reissued the second payment to it after the first failed?
> > > What's also strange is the exchange rate for the two different EFT
> > > transactions are vastly different, the first one at 0.981 (incorrect)
> > > and the second one at 1.030 (correct).
> > > Anyone hear of other payment problems, or have a suggestion as to my
> > > follow-up?- Hide quoted text -
> Same here, in Canada. I just found the other thread from earlier this
> month - it appears everything sorted for them in a couple of says and
> that it was just a display error. Here's hoping...
> On Jan 29, 8:57 am, pkthree wrote:
> > Same problem here. We'll see what the reply is from my support
> > request.
> > On Jan 29, 8:41 am, dragonden wrote:
> > > I had the same thing happen. My bank account says the money was
> > > deposited on January 28th but this morning I had a pink notice on my
> > > account stating that EFT payment failed ... I tried to get the bank
> > > account to work again and it looks like I've got to list a new one.
> > > I'm hoping this is either a glitch with Google or perhaps we both use
> > > the same bank and they had a glitch yesterday? Mine is CIBC. At any
> > > rate the money appears to be in the bank so I'd like to continue using
> > > that same bank account rather than listing another one.
> > > Help Google???
> > > On Jan 29, 11:09 am, 6779204 Canada Inc. wrote:
> > > > Google submitted my Dec earnings by EFT on Jan 25. The bank account
> > > > (Canadian dollars) is the same account I've been receiving payments at
> > > > for the last 6 months. The deposit went through into my bank account.
> > > > Now today in my Adsense profile Google claims it didn't go through,
> > > > have credited my Adsense account, and have reissued the EFT payment as
> > > > of todays date to that same account. Doesn't make sense.
> > > > Plus, they have now made that bank account ineligible for accepting
> > > > future payments because according to them it is not a valid account.
> > > > But they reissued the second payment to it after the first failed?
> > > > What's also strange is the exchange rate for the two different EFT
> > > > transactions are vastly different, the first one at 0.981 (incorrect)
> > > > and the second one at 1.030 (correct).
> > > > Anyone hear of other payment problems, or have a suggestion as to my
> > > > follow-up?- Hide quoted text -
I am with RBC here in Canada and having the same issue with a message
stating the EFT failed but upon contacting RBC they noticed the
deposit indeed went through but I'm guessing it might only apply
towards the next payment cycle. RBC informed me that the account was
in good standing and that there were no issues since I've been
receiving payments the last 5 months. All of a sudden its asking me to
add a new account. When I try to add the same account it would not
let me saying its a duplicate account number. I've contacting support
to see if they can shed some light on the issue but looks like I'm not
the only one having this problem.
> Google submitted my Dec earnings by EFT on Jan 25. The bank account
> (Canadian dollars) is the same account I've been receiving payments at
> for the last 6 months. The deposit went through into my bank account.
> Now today in my Adsense profile Google claims it didn't go through,
> have credited my Adsense account, and have reissued the EFT payment as
> of todays date to that same account. Doesn't make sense.
> Plus, they have now made that bank account ineligible for accepting
> future payments because according to them it is not a valid account.
> But they reissued the second payment to it after the first failed?
> What's also strange is the exchange rate for the two different EFT
> transactions are vastly different, the first one at 0.981 (incorrect)
> and the second one at 1.030 (correct).
> Anyone hear of other payment problems, or have a suggestion as to my
> follow-up?
It was actually a thread re NZ & AUS dollars, but the same issue I
think, arrising out of currency problems. I wonder if it's an error
occuring by country at different times? Theirs was earlier in Jan.
I, too, am with RBC. Checked with bank, deposit fine, and I have two
payments now showing below the EFT error message in my adsense
summary. The first of these was less than the total originally sent,
and the second smaller one (which corrected the total amount) just
appeareed in the last 5 mins. I think they're correcting the system in
their own way, and hopefully our "Hold" status is just a result of
this. It seems to have disappeared after a couple of days for the NZ &
AUS folks, hopefully ours will be the same.
> Theos, you found another thread on this? I couldn't find one.
> dragonden, I'm at TD bank.
> On Jan 29, 12:35 pm, Theos wrote:
> > Same here, in Canada. I just found the other thread from earlier this
> > month - it appears everything sorted for them in a couple of says and
> > that it was just a display error. Here's hoping...
> > On Jan 29, 8:57 am, pkthree wrote:
> > > Same problem here. We'll see what the reply is from my support
> > > request.
> > > On Jan 29, 8:41 am, dragonden wrote:
> > > > I had the same thing happen. My bank account says the money was
> > > > deposited on January 28th but this morning I had a pink notice on my
> > > > account stating that EFT payment failed ... I tried to get the bank
> > > > account to work again and it looks like I've got to list a new one.
> > > > I'm hoping this is either a glitch with Google or perhaps we both use
> > > > the same bank and they had a glitch yesterday? Mine is CIBC. At any
> > > > rate the money appears to be in the bank so I'd like to continue using
> > > > that same bank account rather than listing another one.
> > > > Help Google???
> > > > On Jan 29, 11:09 am, 6779204 Canada Inc. wrote:
> > > > > Google submitted my Dec earnings by EFT on Jan 25. The bank account
> > > > > (Canadian dollars) is the same account I've been receiving payments at
> > > > > for the last 6 months. The deposit went through into my bank account.
> > > > > Now today in my Adsense profile Google claims it didn't go through,
> > > > > have credited my Adsense account, and have reissued the EFT payment as
> > > > > of todays date to that same account. Doesn't make sense.
> > > > > Plus, they have now made that bank account ineligible for accepting
> > > > > future payments because according to them it is not a valid account.
> > > > > But they reissued the second payment to it after the first failed?
> > > > > What's also strange is the exchange rate for the two different EFT
> > > > > transactions are vastly different, the first one at 0.981 (incorrect)
> > > > > and the second one at 1.030 (correct).
> > > > > Anyone hear of other payment problems, or have a suggestion as to my
> > > > > follow-up?- Hide quoted text -
No reply from Google but they have issued a payment for the difference
between what was erroneously reported as "rejected" and the second,
lesser payment. So it looks like this should be automatically
corrected for most people, if not for everybody.
Exact same issue here for a Canadian Scotiabank account. just noticed
it today and fired off a support request. will post something here if
it gets resolved.
> Google submitted my Dec earnings by EFT on Jan 25. The bank account
> (Canadian dollars) is the same account I've been receiving payments at
> for the last 6 months. The deposit went through into my bank account.
> Now today in my Adsense profile Google claims it didn't go through,
> have credited my Adsense account, and have reissued the EFT payment as
> of todays date to that same account. Doesn't make sense.
> Plus, they have now made that bank account ineligible for accepting
> future payments because according to them it is not a valid account.
> But they reissued the second payment to it after the first failed?
> What's also strange is the exchange rate for the two different EFT
> transactions are vastly different, the first one at 0.981 (incorrect)
> and the second one at 1.030 (correct).
> Anyone hear of other payment problems, or have a suggestion as to my
> follow-up?
Just received the e-mail re this issue and its resolution over time.
Thank goodness this time Google has been upfront about the issue and
explained all to allay fears.
It looks as though it arose from an incorrect currency exchange rate
first time around.
> Exact same issue here for a Canadian Scotiabank account. just noticed
> it today and fired off a support request. will post something here if
> it gets resolved.
> cheers, airyt
> On Jan 29, 11:09 am, 6779204 Canada Inc. wrote:
> > Google submitted my Dec earnings by EFT on Jan 25. The bank account
> > (Canadian dollars) is the same account I've been receiving payments at
> > for the last 6 months. The deposit went through into my bank account.
> > Now today in my Adsense profile Google claims it didn't go through,
> > have credited my Adsense account, and have reissued the EFT payment as
> > of todays date to that same account. Doesn't make sense.
> > Plus, they have now made that bank account ineligible for accepting
> > future payments because according to them it is not a valid account.
> > But they reissued the second payment to it after the first failed?
> > What's also strange is the exchange rate for the two different EFT
> > transactions are vastly different, the first one at 0.981 (incorrect)
> > and the second one at 1.030 (correct).
> > Anyone hear of other payment problems, or have a suggestion as to my
> > follow-up?- Hide quoted text -
Yes, there was an issue with January EFT payments to Canadian
publishers. Publishers affected by this issue have been contacted by
email. If you believe you should have received this email and haven't
seen it, please check your Bulk and Spam email folders, and make sure
you're looking at the email account associated with your AdSense
account.
As described in the email, please know that the 'EFT not successful -
earnings credited back' line in your payment history is there to
balance the amounts within your AdSense account, and your EFT payment
was not actually unsuccessful. Please don't change your form of
payment until you've received the remaining portion of your January
payment, which will be sent this week.
