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support@spriteworks.com  
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 More options Jan 3, 12:53 pm
From: "[email address]"
Date: Thu, 3 Jan 2008 09:53:02 -0800 (PST)
Local: Thurs, Jan 3 2008 12:53 pm
Subject: Google Video Units - "waiting for approval"/"Internal Error"
Google Video Units - "waiting for approval"/"Internal Error"

Hi

I signed up for Google's "video units" a day or so ago, went through
all the email confirmation stuff and linked my AdSense account to my
YouTube account, etc. Now I am seeing "Your account is still pending
approval" and underneath that, "Adsense error: An internal error has
occurred. Please retry your request."

I've been using AdSense for almost a year. How long does it normally
take to get "approved" for the video units or is this just a problem
with Google's database?.

Thanks a bunch for any help on this.

PS: Where do I go to ask Google about this problem?

- Sid


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Yome  
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 More options Jan 4, 7:04 am
From: Yome
Date: Fri, 4 Jan 2008 04:04:45 -0800 (PST)
Local: Fri, Jan 4 2008 7:04 am
Subject: Re: Google Video Units - "waiting for approval"/"Internal Error"
Hello Sid,

I have exactly the same problem as you, I want to add the video units
to my page but I get the messages : Your account is still pending
approval, and : Adsense error: An internal error has occurred. Please
retry your request.

Can someone pls help?

Cheers

Yome

On Jan 3, 6:53 pm, "[email address]" wrote:


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AdSensePro Ashley Google employee  
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 More options Jan 7, 11:02 am
From: AdSensePro Ashley
Date: Mon, 7 Jan 2008 08:02:16 -0800 (PST)
Local: Mon, Jan 7 2008 11:02 am
Subject: Re: Google Video Units - "waiting for approval"/"Internal Error"
Hi Sid and Yome,

Great to hear that you are interested in video units.

If you see that your account is still pending approval, you might have
to manually link your AdSense Account to your YouTube account. To do
so, please follow these steps:

   1. Log in to your AdSense account.
   2. Click the "Account Access" link located under the "My Account"
tab.
   3. Under "sites", find " www.youtube.com" and click the "grant
access" link.

Your AdSense account should now successfully be linked to your YouTube
account.

I hope that helps you,
Ashley

On Jan 4, 12:04 pm, Yome wrote:


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Milko  
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 More options Jan 7, 4:14 pm
From: Milko
Date: Mon, 7 Jan 2008 13:14:04 -0800 (PST)
Local: Mon, Jan 7 2008 4:14 pm
Subject: Re: Google Video Units - "waiting for approval"/"Internal Error"
still having the same problem.
below the green "pending approval" msg, I see a red line with
"Adsense
error: An internal error has occurred. Please retry your request."

please help!
thx

On Jan 7, 11:02 am, AdSensePro Ashley wrote:


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Milko  
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 More options Jan 7, 4:32 pm
From: Milko
Date: Mon, 7 Jan 2008 13:32:04 -0800 (PST)
Local: Mon, Jan 7 2008 4:32 pm
Subject: Re: Google Video Units - "waiting for approval"/"Internal Error"
I must add that of course I granted access to my youtube account, and
it shows that way, but I still get the above error.

On Jan 7, 4:14 pm, Milko wrote:


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Yome  
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 More options Jan 7, 6:36 pm
From: Yome
Date: Mon, 7 Jan 2008 15:36:15 -0800 (PST)
Local: Mon, Jan 7 2008 6:36 pm
Subject: Re: Google Video Units - "waiting for approval"/"Internal Error"
Thanks Ashley for your help, but I already granted YouTube access to
AdSense, and it still doesn't work.
I found out what the problem is though ...
I live in the Netherlands, and AdSense Video Ads are not available
here yet, I'm sad to say.
I hope that will change soon.

Cheers, and keep up the good work!

On Jan 7, 5:02 pm, AdSensePro Ashley wrote:


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Will-UK  
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 More options Jan 8, 5:42 am
From: Will-UK
Date: Tue, 8 Jan 2008 02:42:15 -0800 (PST)
Local: Tues, Jan 8 2008 5:42 am
Subject: Re: Google Video Units - "waiting for approval"/"Internal Error"
Hi all,

I've tried all the advice too, and it doesn't work for me either. I'm
from the UK, where video units are allowed. If I deny access to
Youtube in my Adsense settings, then reallow it...that doesn't help
either!

How can we escalate this to Google's tech support?

Rgds

Will
http://www.cricket.mailliw.com

On Jan 7, 11:36 pm, Yome wrote:


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boatbuilder  
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 More options Jan 8, 12:53 pm
From: boatbuilder
Date: Tue, 8 Jan 2008 09:53:48 -0800 (PST)
Local: Tues, Jan 8 2008 12:53 pm
Subject: Re: Google Video Units - "waiting for approval"/"Internal Error"
Hello all,

I too have the same problem and I live in the US.  HELP!!!

Tom

On Jan 8, 5:42 am, Will-UK wrote:


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Truemensa  
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 More options Jan 8, 4:12 pm
From: Truemensa
Date: Tue, 8 Jan 2008 13:12:44 -0800 (PST)
Local: Tues, Jan 8 2008 4:12 pm
Subject: Re: Google Video Units - "waiting for approval"/"Internal Error"
I too am having this problem..HELP~~in US!!

Truemensa

On Jan 8, 10:53 am, boatbuilder wrote:


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AdSensePro Ashley Google employee  
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(1 user)  More options Jan 9, 11:27 am
From: AdSensePro Ashley
Date: Wed, 9 Jan 2008 08:27:45 -0800 (PST)
Local: Wed, Jan 9 2008 11:27 am
Subject: Re: Google Video Units - "waiting for approval"/"Internal Error"
Hi all,

Thanks for updating us on this issue. I have passed on to our
engineering team all the information that you have provided.

Thanks for your patience while they investigate this matter,
Ashley

On Jan 8, 9:12 pm, Truemensa wrote:


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AdSensePro Ashley Google employee  
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