Computer crashed - Lost Photoshop CS3

[Jeff_R...@adobeforums.com]

I hope someone can please help me. Recently my computer crashed and I had to reinstall Windows XP. While reinstalling Windows my hard drive was reformatted. I have lost my Photoshop CS3. I still have my serial number for CS2 but I don't have my serial number for CS3. How can I get back my CS3?? I don't see anywhere I can download CS2 or CS3 now that CS4 is available.

[dave_...@adobeforums.com]

you need the cs3 serial number to reinstall it. what do you mean you don't have it? if you've lost it, and if you registered with adobe you can get it from either your online registration or by calling customer service. now you're right about not being able to download cs3 anymore. it's gone. was your original purchase a download? didn't you back it up?

[Jeff_R...@adobeforums.com]

Thanks Dave. I did backup my download of Photoshop cS3, but unfortunately I cannot fine my backup. I relocated my studio and have misplaced the disc. I have torn my house and studio to pieces looking for it, but so far - no luck.

[Michael...@adobeforums.com]

Did you register your software with Adobe? If you did, you could get the
serial number from their website, and try and find someone who may still
have the download. If you did not register, you are going to be out of
luck.

<Jeff_R...@adobeforums.com> wrote in message
news:59b70...@webcrossing.la2eafNXanI...

[boblevine]

Michael,

Please turn off the autoquote in your newsreader.

Bob

[John_T...@adobeforums.com]

Once you have everything working as you like, buy an external USB hard drive (larger than your boot drive) and make a full system copy so you may restore in case of problems

Terabyte's Image program makes a full drive image for backup - it will span multiple CD/DVD discs or write to a USB hard drive - as far as I know (I have multiple identical 80Gig boot drives which I rotate via removable drive housings, creating a backup and restore before I install or remove any programs) this program goes directly to the drive hardware to backup and restore EVERYTHING on a drive, even the "hidden" parts that software vendors use to store registration information

Note - my sister-in-law got hit by a destructive virus in early November (she was one of those people who got infected between the time the virus hit the internet and her anti-virus company updated their program files) and I was, since I had just made a full backup for her in late October, able to put her computer back in order with only the loss of a couple weeks worth of emails and a Word document or two... and then the first order of business after the full restore was to immediately run Windows Update and go to her anti-virus vendor's web site for an upate so she would stay safe

Anyway, since she does not understand making data backups herself, Image was the ONLY thing that saved the day and kept her from losing ALL of her data files

Dos version is small enough to run off a 3.5 inch boot disk
<http://www.terabyteunlimited.com/image-for-dos.htm>

Linux version creates a bootable CD, you MUST use this version if you have a USB mouse or keyboard (the DOS version won't work if you have a USB mouse or keyboard) or if you don't have a 3.5 inch boot disk
<http://www.terabyteunlimited.com/image-for-linux.htm>