Printing problem in CS4

[Erich...@adobeforums.com]

recently, I have problems trying to print some of my PSD files. It tells me that there is NO printer installed. I have tried to flatten, save as, all to no avail. Yet other files will print ok.

I thought that the files might be corrupt, so copied them to another installation. On this computer they printed ok.

I am working in Vista, with 4GB memory and heaps of disk space.

What could be the problem?

[Myle...@adobeforums.com]

What are the sources of the files? I remember having such issues with PNG files created on a Mac and then imported as layers into a PSD way back during the development phase. Apparently somehow it messed up the internal structure of the document somehow... Those issues should have been fixed, though.

Mylenium

[Erich...@adobeforums.com]

Hi Mylenium,

the source files are Canon Raw images.

Erich

[Richard...@adobeforums.com]

I have had exactly the same error with Vista and a HP Z3100ps printer.

I'm guessing right now because I could not solve it when it happened on TWO computers.

Is it possible that the file's active layer is set to a text layer using a uninstalled font ?

I'm planning on deleting the printer, and re-adding it to see if this solves my problem.

[Erich...@adobeforums.com]

No, the font is not uninstalled. If I copy merged and then paste into a new file, everything is ok.

I have tried deleting layer after layer, saving in between, with no result.

However, whilst writing this reply, I decided to try and copy each layer into a new file and then saving it. This worked!