Photoshop crashes when run as normal user

[Wim_...@adobeforums.com]

Dear all,

Ever since I installed CS4 Suite with Photoshop Extended, my Photoshop would crash as soon as I open a file. This would not happen if I am logged on as administrator on my Windows XP, but any other type of profile has the problem.

I tried: reinstallation, clearing the Photoshop preference file, testing whether some startup service is causing it, and created new user profiles.

Since, I did not have this problem with the CS3 suite, I assume that CS4 tries to do something that only administrators are allowed, but what ?

Anyone with similar experiences or advice ?

Regards,

WM

[Chri...@adobeforums.com]

Does it also crash when you create a new file?
If so, the crashing is almost certainly due to your current printer driver.

No, there is nothing that requires administrator -- your user and administrator accounts just have different default settings (like, say, the printer).

[Wim_...@adobeforums.com]

Hi,

Yes, just tried, it also crashes when creating a new file.

Now the funny part is that I cannot see which printer driver it could be due to, as the machine currently has no hardware printers installed, on neither of the accounts. There is only the Adobe PDF printer, which is set as default. Or is it just because no printer is installed, but then why does it still work as administrator ?

WM

[Chri...@adobeforums.com]

No printer shouldn't be a problem, and the PDF printer shouldn't be a problem.
But something is really unhappy - and the printer driver is still the most likely cause.
It could also be the video card - for that try turning off the GPU acceleration in preferences.

[Wim_...@adobeforums.com]

Well, sometimes when I start Photoshop, I get a message about the video driver and the fact that GPU acceleration will be disabled. The weird thing is that I do not always get that message, but sometimes. And even if the GPU acceleration is turned off, it still crashes :(
I checked my video driver, and have the latest installed ...

[Wim_...@adobeforums.com]

I think I might have found something more. I reinstalled the video driver to be on the safe side. Then ran photoshop as administrator, no problem. Then as normal user and I got the video driver message, as well as a crash when opening a file. Then I ran it again as administrator and it was not complaining about the video driver. So maybe photoshop accesses a part of my video driver that due to file permissions is only accessible to the administrator, any ideas of what that would be ?

[Chri...@adobeforums.com]

No idea - you need to talk to your video card maker about that.