Photos open completely black in CS4
Stephan_...@adobeforums.com
Hopefully someone here can help. I'm getting extremely frustrated with this.
I just bought CS4 yesterday and installed it last night (downloaded it from the Adobe website after purchase). I tried opening some NEF (from a Nikon D300) files. They open in ACR fine. I can see the photo, I can make the appropriate changes and everything updates the image right before my eyes.
As soon as I click on 'Open Image' to open it in Photoshop CS4 itself, the image opens but the photo itself is completely black. It's a rectangle of solid black pixels. I can move it around, zoom in zoom out, it's still all black. This occurs with jpg, tif or any other picture file types. They all open 'black'.
Oddly enough, in the 'layers' in the bottom right hand corner, I can see a small image of my photo as the 'background' layer.
Even more odd, if I click on 'filter' and choose any filter, up comes the small window for that particular filter with a preview of the effect on my image! I can move around in the small preview window and view my entire photo but the larger photo in CS4 is still black.
I have no idea what's causing this.
I'm using Vista Home Premium 32bit with all Windows updates. I have formatted and reinstalled everything twice to see if I could clear this up. I now only have Windows and Photoshop CS4 installed. Nothing else.
I used to run CS3 on this PC without any problems. Has anyone ever heard of this and knows how to fix it??
Stephan
dave_...@adobeforums.com
Has anyone ever heard of this and knows how to fix it??
there was a thread a few days ago with a woman experiencing the same problem. i don't think there was a resolution.
have you updated your video drivers? tried resetting the preferences?
wonder if this is something we're going to see more of, as in a bug either in photoshop or in some driver that's on your system.