When I install Photoshop, either from the DVD or download, and enter my serial # it gives me the green check mark and brings me to the registration screen. I fill it out, and it then brings me into PS.
Now, when I close PS and restart, it again asks for a serial #. I enter the same number again and I get a red "X" and have to use a 30 day trial option.
What is going on? Anyone ever have this problem?
Thanks,
CP
If you got a legit copy of software on eBay you'll be in a very small
minority. Some of the pirated stuff there is so "good" even the sellers
don't know it's fake.
Call Adobe and see what they have to say.
Bob
why? trying to save some money.
"Caveat emptor."
"If it seems too good to be true, it probably is."
"Sad but true." - Metallica
If I remember, the initial acceptance of your serial# during the install would be just a local check to see if the serial# is consistent with how serial numbers for CS4 are supposed to be formed.
Once activated, at some point Photoshop will connect with Adobe's servers to check whether or not it is a legit one as far as what products serial#s have been sold and what serial#s seem to be in mass-use due to piracy, and presumably this is where the red X comes from...either that the serial# you are using has been used multiple times, already, or the serial# you have used has not been printed onto the inside packaging of a shrink-wrapped retail Photoshop.
It used to be that PS would only check the serial# at the time of activation and you could run a pirated version as long as you didn't connect to the internet as you were installing, but this was too easy to defeat with a keygen so Adobe got smart and doesn't tell you when they check and you can't stay disconnected from the internet forever.
If you didn't pay full price for your eBay copy and it didn't come shrink-wrapped with a serial# inside, then it is doubtful it is legit.
and it didn't come shrink-wrapped with a serial# inside, then it is doubtful
it is legit.
that's no longer a guarantee. lots of reports of fully legit looking cs3 copies with shrink wrap and color manuals. the technology is out there. i guess a pirate may think you'll pay 500 bux for a 600 dollar program if you're trying to stay legit, where you might question 100 bux for that $600 program.