memory etc

[Larry...@adobeforums.com]

[Larry...@adobeforums.com]

I have an HP Pavilion 730. I have purchased the upgrade to CS4 and it has been working for a while. Now all of a sudden, when I open the program, the computer goes "boink" and a message comes up that says:

The instruction at "Ox77e78804" referenced memory at "0x0at1a1470". The memory could not be written. Click OK to terminate or click cancel to debug program.

No matter which one I do, it shuts down CS4 totally?

Does anyone have a clue as to what is happening. I have uninstalled the program and reinstalled it and it still does the same thing. Hope someone can give me some help on this one.

Thanks, Larry Flagg

[Larry...@adobeforums.com]

[dave_...@adobeforums.com]

are you sure it wasn't "poit!"? ;)

that's a dll conflict error. something you installed stepped on something else. hard to call from here.

uninstall cs4 via the control panel.
search adobe.com for the cs4 clean script. read all the instructions on the page you find it on, download and run that (maybe a couple times at increasing levels, per the instructions). then reinstall to a new location on your system.

[Robert_...@adobeforums.com]

If you have 2 RAM chips, try alternating them. One might be bad. Or just replace them. Sometimes just reseating them can fix some problems.

[Chri...@adobeforums.com]

Photoshop is crashing. Most of the time this is due to corrupt drivers, or corrupt files (fonts, profiles, etc.) on your system. Sometimes it may happen due to corrupt preferences. Rarely it happens because the rest of your system is just broken..... but only rarely.