Camera RAW updates are not Photoshop updates they are Camera RAW updates.
Thanks for the post. Did you get the updates from the Adobe Updater? Do you know what products had updates?
Was this on XP or Vista?
Thanks again!
Hoping this is of help?
Cheers
Michael
So is this on Vista64 then? I see that Premiere Pro, and Encore have also released updates.
Do you run with UAC turned on?
I have your email if you want to edit the last post, and remove it now.
I don't have any insight to the various updates that were rolled out, or trouble shooting to help you out, but I have forwarded this on to our tech support. It sounds like you have things working, but I'm sure you want to know how to get the other failed components installed.
Regards,
steve
steve guilhamet:I don't have any insight to the various updates that were
rolled out, or trouble shooting to help you out, but I have forwarded
this on to our tech support. It sounds like you have things working, but
I'm sure you want to know how to get the other failed components installed.
I have this same problem. It is on a fresh install of Vista Ultimate 64. I installed all windows updates, installed all hardware drivers, installed LR 2.1, installed Photoshope CS3 and ran the update--no problems.
I installed Photoshop CS4 Extended and executed Help->Updates and it came up with the same 5 updates shown above. All 5 updates failed. On several of them Windows reported that Adove setup had failed--several times. There are errors in the Windows Event Log relating to this.
Adam Jerugim has all of my info (I've been doing some testing for him on another issue) so I won't publically post my email address. If anyone wantes the Event Log entries of the failure or any other info I might posess they get in touch with me through Adam.
I was able to manually install Camera Raw 5.2 and I have a laptop that is also running Vista Ultimate 64 and the only update that failed there was Camera Raw 5.2--the other 4 installed correctly so I was able to copy the Version Cue 4.0.1 folder from that system to my desktop and both the 32 and 64 bit versions of PS CS4 are running. However, I still have whatever might remain from the failed installs so I am not comfortable the system will be stable.
But Adobe Updater fails for several components, and like Michael, I'm not that keen on having hacked the directory name like this.
OS is Vista Ultimate 64 bit.
Any updates on this updater glitch?
Thanks Teddy
e-mail: plas...@bellsouth.net
I could not open Illustrator CS4 without getting this error and then the program would close. I found that 4.0.1 had installed in the Program Files so I moved it to Program Files(x86) and since it was missing the VersionCue.DLL I moved it from the client folder>4.0.0 and when I went back to open Illustrator it worked fine. No I am getting this error message on every right click of my mouse (this started after I downloaded the Adobe Update 4.0.1 to my desktop). I removed those files finally but my right click is still useless. Any thoughts on that one?
Photoshop CS4 64-bit crashes looking for 4.0.1 VersionCue.dll after opening a file.
Illustrator CS4 crashes looking for 4.0.1 VersionCue when clicking File menu (can't even get to file browser)
Auto Update fails to install the five listed updates above
- Lang Pack (English) for Device Central 2.1
- Adobe Flash Light 3.1
- Device Central CS4
- Adobe Media Encoder CS4, Exporter 1.01
- Adobe CSI CS4 1.0.1, Adobe Drive CS4 1.0.1, Adobe CSI CS4 x64 1.0.1
- Adobe VersionCue CS4 Server 4.0.1
Manual download and install of VersionCue update fails
Thus,
Two major applications in the CS4 Web Premium suite are non-functional (I haven't tested the others aside from Flash CS4 Pro... which cannot open my FLASH MX files... >_<)
Apparently this has been going on for over 2 months with no resolution based on the dates in this thread.
A workaround for the AICS4 crash was found by duplicating the 4.0.0 folder for Version Cue. This does not help my copy of Photoshop.
Michael Trout, "Version Cue Server 4.0.1 Update Problems" #6, 30 Jan 2009 8:03 am </webx?14@@.59b77897/5>
<http://willhostforfood.com/access.php?fileid=52755>
It has been tested many times and works perfectly.
-yauhui
Note: This tech doc is not live as I type this (2009-02-05, 11:52 PST) but should be by the end of the day.
But downloads still fail from Photoshop.
Also tried to install updates via Bridge, that is also failing.
What give Adobe?
<http://www.adobe.com/go/kb408524>
Please note that if a previous update failed due to the root cause, then it can leave your files in a state which will prevent future updates from working, simply because they don't find the files in the expected state. In which case, you need to do the complete solution, which involves a clean re-install (sorrry :-(
Sincerely,
Matthew