PS CS4 Help file. Where the heck is it?

[J...@adobeforums.com]

Does anyone know where the f'ing help file has been hidden?

Using the extremely poor search feature returns no link. Now there's a surprise...

Why do we have to look for it? There's no manual, pamphlet, nothing..

Note to Adobe: NOT everyone wants to be connected to the internet to access help. What a bunch of bone heads you guys are...

[David_E_...@adobeforums.com]

mmmmmmmm....... Good morning to you too sunshine. Your knocking at the wrong door. This is a user to user forum. Not Adobe.

[Zeno_...@adobeforums.com]

go to Help->Photoshop Help and in the webpage that loads look in the right hand side for a "Photoshop Help PDF (printable)" link

[Denn...@adobeforums.com]

Here is a thread with previous ranting and raving along with several work-arounds:

Buko, "Where is Photoshop CS4 Help???" #1, 28 Nov 2008 2:44 pm </webx?14@@.59b72244/0>

[John Joslin]

Choosing Help > Photoshop Help or pressing F1 takes you to <http://www.adobe.com/support/photoshop/>, the portal page for Photoshop Community Help. On that page, click the Photoshop Help (web) link at the top of the right nav to go to Photoshop web help, or type a search term in the search field to search all of community help.

To go directly to Photoshop web help, which is kept up-to-date, bookmark <http://help.adobe.com/en_US/Photoshop/11.0/>. You can also search only Adobe documentation from this page and all Help pages.

If you're offline, pressing F1 takes you to the in-product help that shipped with the software, which is no longer up to date. To default to going to in-product help, you need to go offline in Photoshop. Instructions for doing so are in the Product Help topic at <http://help.adobe.com/en_US/Photoshop/11.0/WS2BE9B3A7-44AF-4d86-AC08-912E2D9F1ECB.html>.

For more info on Community Help, including ways to use it effectively, read the comments at <http://help.adobe.com/en_US/Photoshop/11.0/>, or read the Help and Support topic at <http://help.adobe.com/en_US/Photoshop/11.0/WS2BE9B3A7-44AF-4d86-AC08-912E2D9F1ECB.html>.

[J...@adobeforums.com]

Thanks all. Yet another help fiasco, just like LR..

[Rob_K...@adobeforums.com]

Yet another help fiasco

At least the above people were:

1. Able to find help on their own.
2. Transfer that to you.

At least the "boneheads" here could do that.

Rob

[J...@adobeforums.com]

Thanks for the information Josh.

The following is not directed at you.....

I believe about 1/10 of what Adobe says; and I'm asserting that's not cynical but absolutely realistic. Like all companies these days, they're doing what's good for them and spinning the result to the customer.

Regarding the "keeping it up to date" nonsense, that's more than a little disingenuous on Adobe's part. If you think about it, they've only issued 1 update to the software for the past, hmmmm, what is it now, 5 releases? Let's see, 6 had 1, I think 7 had one, and we can say that CS-CS3 had one each, and now CS4 is all done.

Just how many changes to the help file are required? Oh yeah, one... Maybe not even that since the updates are 99% bug fixing...

[J...@adobeforums.com]

Yes, I was able to find it too. Doesn't that disappoint you?

[Zeno_...@adobeforums.com]

but the thing is, the online documentation actually gets updated now. If you find a mistake in the documentation and post about it, it will get noticed by those that wrote/maintain the documentation and it will get updated

[J...@adobeforums.com]

Thanks Zeno,

Having something up to date that changes frequently is great, but in this case there's no real need for it... As I said in a previous message, they don't really make changes to the help file often, if ever.

Updating help files that can be downloaded and installed is easy and most of us that have developed commercial software know it. There's something else going on that they don't want to talk about, like what's good for them......

[Zeno_...@adobeforums.com]

I can assure you that they do indeed make changes to it often, I've got a couple of posts there and they did change the documentation when I've posted mistakes in the documentation or small tips("often" being in under a month after you post)

[J...@adobeforums.com]

I want to thanks those of you that constructively answered my question. I do appreciate the help.

[Bart_...@adobeforums.com]

Just remember that the PDF will not necessarily contain the latest information.

[dave_...@adobeforums.com]

kinda stupid not to include a help file. what is going on over at headquarters?!!

[David_E_...@adobeforums.com]

They are loading Easter Eggs

[John Joslin]

dave

They did include Help

Did you read my boilerplate text in #4?

[Phosąfour dots]

OP was looking for help from Josh.

He must have missed your message, J.J.

[dave_...@adobeforums.com]

Did you read my boilerplate text in #4?

nobody reads post #4 john. <tsk>

If you're offline, pressing F1 takes you to the in-product help that shipped
with the software, which is no longer up to date

ok... then to adobe...

"Help is not as complete or up-to-date as online product Help, Adobe recommends
that you use the PDF version of product Help if you want to stay offline.

not as "up to date" i can handle, but "not complete" is ... not right.

A downloadable PDF of complete product Help is available from two places"

why not just include that? duh! stupid corporate.

[Bart_...@adobeforums.com]

dave: you've been a real cranky .... the last few posts.

[dave_...@adobeforums.com]

sorry man. i'll work on that. :)

just keepin it real.

[dave_...@adobeforums.com]

seriously though, if no one steps up and tells a company, "hey, this is stupid, i don't like it." how are they ever going to know that a certain percentage of it customers don't like something they're doing? they'll just assume all is good and keep on the path that pisses you off.

will it change anything? maybe. but for SURE nothing at all will change unless we tell them what we like and don't like.

iow, i b&tch about em, because i care. :)

[dave_...@adobeforums.com]

(at least my wife tells me that's how i know she loves me!) %D

[Phosąfour dots]

The spanking is love.

%D