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photoshop cs3 won't startup
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stud...@adobeforums.com
Mar 27, 2009, 5:23:08 PM3/27/09
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Suddenly, today, Photoshop stalls while trying to open. While the splash screen is up, it just stalls and Task Manager says Not Responding. I went through the long re-install, with no better results. Any clues? I can't live long without Photoshop!
ron
John Joslin
Mar 27, 2009, 5:57:01 PM3/27/09
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Try resetting your preferences as described in the FAQ.
<http://www.adobeforums.com/webx/.ef4a07f/1>
You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
This resets all settings in Photoshop to factory defaults.
A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.
stud...@adobeforums.com
Mar 28, 2009, 10:21:31 AM3/28/09
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Thanks, Josh...
I had also tried Alt Ctrl Shift (which I forgot to mention) but I never got the dialogue box). But deleting PREF file did the trick... THANK YOU!
ron
John Joslin
Mar 28, 2009, 3:50:46 PM3/28/09
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:)
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