Registering PS3 Extended.

[michael_b...@adobeforums.com]

Hi! I bought PS3 Extended last year.
My hard drive shat, and I have now installed PS3 on my new hard drive. Trying to register my product, PS3 says that it is already in use...and I must de-register my old one first! I cannot possibly do this. What to do?

Michael

[Rob_K...@adobeforums.com]

Michael,

Do you perhaps mean Activation? Registration never can stand in the way.

Anyway, Call Adobe helpdesk. They can reset the activation count.

I had this happen a while ago, and calling helped.

Rob

[Michael...@adobeforums.com]

Since you did not de-activate it first, it sees you have used all of your
activations. You''ll have to call customer support and explain the
situation and see if they will let you activate again.

Michael

<michael_b...@adobeforums.com> wrote in message
news:59b70...@webcrossing.la2eafNXanI...

[Ri...@adobeforums.com]

The helpdesk (customer service or tech support) can’t reset the number of activations you can have. They can however give you overrides if your HD crashes. When they pull up your activation history they will be able to see how many different machines your product has been activated on, how many times it’s been activated and so on. There is no way to clear the activation history and they can’t authorize more than one activation override at a time. Over time used activations will begin to “drop off” but your activation history is still visible.

-Rilla