used the cs3 cleaner i downloaded off adobe.com somewhere but still no go. same problems even after level 2 cleanup.
need help COMPLETELY AND UTTERLY uninstalling EVERY-bleeping-THING! that has to do with cs3. and then i will calmly reinstall it.
thank you.
It will be faster than trying to source the issue and you'll be up and running in an hour or so.
Chris, are you completely crazy? reformat?! i got office, documents, pictures, and video here! not to mention games and save files. again copy them all?! no freakin' way!
I think Chris' advice makes good sense. This thing seems like a mess. And you did say
Do CHKDISK before reformatting to be sure there are no bad sectors on C drive.
there are definitely no bad sectors
and you know that how?
will not reformat!
and answer me this - say i reformat and reinstall ALL the progs/docs back. say i have another video (or any other) driver failure and have to use system restore. what then? the same thing? are you kidding mE?
p.s. what if i partion C: and install photoshop there. and then uninstall it. then reinstall to C:? or maybe even leave it there.
p.p.s. if i want to uninstall COMPLETELY what do i delete from registry (i know there's tons but plz help anyway)
it's up to you. i'm not telling you to do anything. i just jumped in to say you can not know you DON'T have bad sectors unless you're psychic.
and you did say you "need professional help". that's what a professional would (is) tell(ing) you.
Following the suggestion of getting an external drive could be a lifesaver for all your files and documents. Hard Drives do crash.
Also, you won't get italicised text here if you capitalize your "I"s
start with uninstalling ALL ADOBE APPS, if they're still on your system using add/remove programs from the control panel. including reader and flash, etc.
then delete the adobe folder in c:\program files. then delete the HIDDEN folder C:\Documents and Settings\yourUserName\Application Data\Adobe
(that's the xp path, you'll need to work out the vista path for user data)
again in xp, not sure how to do this in vista, but you can eitehr figure it out, or someone can post the procedure -- to view/access hidden/system files and folders, open windows explorer, click tool> folder options> view and UNCHECK hide protected os files and select "show hidden files and folders". that'll get you the ability to see the application data folder. delete it.
if you have a registry cleaner, now's the time to run it. pull everything "Adobe" and photoshop related from the registry. registry mechanic is 30 bux for 3 systems. might be a good investment (i'm not affiliated with them):
<http://www.pctools.com/registry-mechanic/?ref=google_1000&gclid=CPySirTf4ZYCFRoSFQodczCKOA>
then run check disk on your drive. right click the drive in explorer. select properties> tools. select "error checking". click "check now". CHECK THE BOXES FOR "auto fix file system errors" and "scan for and attempt recovery of bad sectors".
that may require a reboot and could take a while if it starts to find problems on the disk. depending on disk size and health, a 250 gig, HEALTHY drive should take about an hour to run on a good core2duo (or similar amd) system.
once you're back up, go here and redownload the script:
<http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402767&sliceId=2>
READ THE INSTRUCTIONS FOR IT ON THAT PAGE FIRST!
especially:
Note: Level 3 is a hidden option and thus is not listed in the main interface.
To access Level 3 just type "3"( without quotes) when prompted for the
level.
given your problems, i'd run it at level 2 first, reboot and immediately run it at level 3.
again... READ THE INSTRUCTIONS AND FOLLOW THEM FULLY BEFORE RUNNING THE SCRIPT.
then redownlaod the latest versions of flash and adobe reader from adobe.com. install them first. reboot if necessary.
THEN reinstall photoshop.
if all this doesn't work, you're looking at a reformat. sorry.
FIRST SUGGESTION:
Go into Control Panel>Printers
Set another printer as default (Preferably Microsoft XPS Document Writer or Adobe PDF.)
See if PS works now.
SECOND SUGGESTION
1) Use Programs and Features to delete all Adobe applications. If it has Adobe in it's name, it needs to be removed.
2) Delete the following Adobe folders:
C:\Program Files\Adobe
C:\Program Files\Common Files\Adobe
When you delete these not everything will come off (mostly things from Acrobat). When you run into a file that will not delete, just delete everything else instead.
4) Goto c:\ProgramData (This is a hidden folder) and delete the FlexNet folder.
3) Hit (Windows Key + R) to get your Run Command.
Type in RegEdit and press OK.
Expand HKEY_Local_Machine.
Expand Software.
Delete the folder that is plainly called "Adobe".
4) Run the clean script at level 4. When it says level 1 or 2, just type 4. When it is finished run it again at level 4 just to be sure.
5) Reinstall.