Any way to disable the Rotate View feature in CS4?

[Alex_F...@adobeforums.com]

With the new Macbook Pro trackpad, the Rotate View feature is too sensitive and I often end up rotating when I never intended to.

Can this feature be disabled? I've tried reassigning the swipe with Multiclutch, but no luck.

[Omke_O...@adobeforums.com]

If you deselect the rotate view by selecting another tool the rotating will be disabled. When you deselect the enable Open GL option in the preferences under performance and restart PS Rotate view wont be able to work at all.

[Ramón_G_Castañeda@adobeforums.com]

Incidentally, Wade, all of this has nothing to do with upgrading or not. I was simply remarking that I had not yet had an instance of engaging the rotation accidentally.

[Ramón_G_Castañeda@adobeforums.com]

I use Photoshop as my digital darkroom, Wade. Yes, retouching too, occasionally.

I have not found a need to rotate the canvas yet, and I certainly don't rotate the paper or the enlarger in the real, wet darkroom either. :D

[Wade_Zi...@adobeforums.com]

Buko I agree, and Ramon I have a lot of experience in both types of darkrooms and I have had many situations that have required me to rotate the canvas or easel in both the wet darkroom and the digital darkroom.

But with digital retouching as with conventional retouching rotating the print is absolutely necessary and you are not telling anyone here that you never did this unless you are saying you have never retouched or spotted a photographic print in your entire life.

Because no one here who has done it is going to believe you.

But I admit that if you don't feel you need to update then this is a good enough reason. It might be a mistake but still all the reason anyone would need I do not buy into the idea that one has to be suffering from the effects of the economic down turn to pass this upgrade by.

This might not feel right to you, I think a lot of people make decisions on gut feelings.

[Wade_Zi...@adobeforums.com]

Well the kind of drawing you are talking about and the kind of application that drafting is is not exactly what photoshop was crated to emulate, in any way.

You are talking about an environment that has nothing to do with photoshop.

I have to admit it seems that you are applying a technique that would make taking advantage of photoshops capabilities a very limited use of the program.

I don't fault you for it, but I do point out that there are other users that might not understand that and think that what you say applies to most users and not having tried the feature do not know that this can be very powerful and useful.

I understand you have no need for it but making it sound like it useless is still not quite forthright. Why not make a complete statement I have not found a reason to use it because i was taught in my first term drawing and drafting class to not rotate the page.

You might also qualify it further and say that I do not know if this has been everyone's training but it has been mine. From the positive comments from this thread I think there is plenty of people hinting they use the feature and that might indicate a difference in the training so you know something is different.

My concern is that there are to many rules created on this particular forum by the contributors without concern for the differences.

It certainly makes one wonder, the amazing thing about this is that there is an over abundance of intelligent folk here, both forum contributors and Adobe staff, that it is hard to understand sometimes.

am glad you helped me understand that there is a possibility that someone might not have any use for this feature though most users probably would.

I stand corrected. Thanks have a great day.

[John Joslin]

I cannot imagine many retouching jobs where it would not be an advantage!

I suppose there were some people who declined to use the wheel when it was invented. :(

[Rob_F...@adobeforums.com]

I think the point of this thread has been lost. Rotate features should not be activated without the rotate icon depressed. On my new MacBook Pro (the newest iteration), rotation happens anytime, whenever, and it is the most annoying feature of the new MacBook Pro/CS4.

And disabling the OpenGL engine isn't a good alternative. I love the ability to see the actual pixels, something that goes away when OpenGL is disabled.

It doesn't matter what work flow you like. It shouldn't happen without the rotate button activated.

[Ramón_G_Castañeda@adobeforums.com]

Wade,

Hold your horses for a sec.

You are making a bunch of unwarranted assumptions based on your projections rather than a careful reading of posts, at least in this thread.

You are talking about an environment that has nothing to do with photoshop.

Damn it, Wade, you asked me specifically what I use Photoshop for! Now you're ranting because I replied. Absurd.

The point about not turning the paper came in response to your rather overbearing challenge to my credibility by saying you (and others) wouldn't believe me if told you that I don't ever rotate the paper or canvas, nor do I perceive a need to do so.

You strike me as a world-class master skier who is an absolute failure at teaching beginners how to ski because he can't put himself in the shoes of someone who has never put on a pair of skis.

I understand you have no need for it but making it sound like it useless
is still not quite forthright.

That is even more absurd. I made a comment in response to someone who apparently was accidentally engaging the rotation function. I said I had never accidentally turned it on. Then you were the one who went off on a tangent.

To this day, I have not found a way to trigger rotation except on purpose.

How in blazes would that translate into asserting that the function is useless to everybody?

To you —and to everyone else who has mentioned retouching in this context— I can only say that I don't do that kind of heavy retouching. If I can't fix an image in about five minutes, including color corrections and cropping, I leave it alone, discard it or send it to professional retouchers.

[Buko]

Rotate features should not be activated without the rotate icon depressed.

that is exactly how it works. which is why I said there is something goofy about your machines. have you tried deleting the prefs?

[Neil_...@adobeforums.com]

Rotating jobs for retouching is a boon just because of limitations of the natural "default" directions of hand movement, and to some degree, how we see. In the past with "real" airbrushing, I observed at least a couple of airbrush artists who actually had rotatable easels for working their magic.

Neil

[Alex_F...@adobeforums.com]

Thank you for bringing a little sanity back into this thread.

Rather than telling me how I should work or how my workflow is faulty, I'd rather see some agreement from Adobe that it is not working the way it is intended. As with Rob above, my canvas will rotate with the slightest touch of two fingers, no matter if the rotate tool is selected or not.

If you use two fingers to scroll the canvas, the slightest twist will rotate it instead.

[Ramón_G_Castañeda@adobeforums.com]

Wade,

Whether you or anyone else believes me is outside my bailiwick. You asked a question and I responded. I have no control over what you believe, nor do I want to exercise any control over that.

When I took the mandatory drafting and drawing classes in high school I was taught not to rotate the paper. I saw some of my classmates do it, but I never felt any need to do it. Maybe that trumatized for the rest of my life.

I know you also paint, and that might prevent you from understanding how someone not nearly as gifted or talented as you can find satisfaction in accomplishing a modest job without the elaborate twirling I now envision you doing. :D

[Ramón_G_Castañeda@adobeforums.com]

I note that those reporting the unintended engagement of the rotation function seem to be using laptops.

I wonder if this has to do with the trackpad on the MacBooks?

[Wade_Zi...@adobeforums.com]

Ramon what do you use Photoshop for exactly?

Certainly not retouching?

[Scott_W...@adobeforums.com]

I never wanted canvas rotation, until I had it. Now.. it makes life so much easier and I'm addicted. No more twisting and turning my wrist on the tablet to paint odd angles.

[Buko]

well you guys got some goofy machines because the only way I can rotate is to actively click the rotate button in the options bar.

[Buko]

he said he had 2 fingers on the trackpad.

[Ramón_G_Castañeda@adobeforums.com]

Right; I just wonder whether it's something triggered by some interaction with the drivepad.

[Nini Tjäder]

Phil - That is as designed and one of the new features. From Adobes page about Photoshop CS4:

"Multi-Touch support on Mac laptops

Pinch, swipe, rotate, zoom, and scroll with just the touch of your fingers by taking full advantage of the Multi-Touch trackpad on newer MacBook Pro and MacBook Air laptops (requires Mac OS X v10.5)."

[Alex_F...@adobeforums.com]

Ah yes, as said in the first msg, "With the new Macbook Pro trackpad..."

Unfortunately there is no way to disable the rotate function of the trackpad in System Prefs. Certainly the trackpad is not the optimal choice for editing but it is sometimes the most convenient when not at a desk.

I do see that this could easily be addressed by Apple as well with a checkbox to turn off the feature.

[PSh...@adobeforums.com]

The new Macbooks did introduce new finger gestures, including the ability to rotate a picture. I'm pretty sure an application needs to coded to take advantage of them, though - if it's working in Photoshop (would be stupid, IMO), you'd have to blame Adobe as well as Apple. I'm not sure if you can disable the gesture functions but it might be worth a shot to adjust the behaviors and see if it helps. (Located in Apple's trackpad Sys prefs.)

Watch the trackpad feature video on this page

<http://www.apple.com/macbookpro/features.html>

(personally, I find it almost impossible to use a trackpad to edit images - give me a mouse (at least), or my Wacom any day.) :-)

-phil

[Scott_W...@adobeforums.com]

Apple released a trackpad update today.... it may help.

Click Here <http://www.apple.com/downloads/macosx/apple/firmware_hardware/macbookmacbookprotrackpadfirmwareupdate.html>

[steve_g...@adobeforums.com]

The multi-touch gesture with the new trackpad does present problems for PS. There currently is no option short of disabling all OpenGL drawing features in CS4. Sorry that we didn't have or know about the new hardware during development. We used the MacBook Air as a test platform.

We have a bug logged into Apple to investigate. Note that Safari also inadvertently zooms. For many users the sensitivity of the track pad in the area that used to be a "dead" physical button is triggering an unintended 2 finger gesture.

steve

[-ma...@adobeforums.com]

This could be worth checking out: <http://www.macworld.com/article/136879/2008/11/trackpad.html>

[Hil...@adobeforums.com]

The new firmware does not effect the fact that accidentally putting two fingers on the touch pad will rotate and/or zoom your canvas without any settings depressed associated with the rotate/zoom tools.

Please allow us to disable this!

[Alex_F...@adobeforums.com]

^^^ Exactly. When it happens 10 times an hour I feel like giving it a one-finger gesture. Thanks, Steve.

[joefi...@adobeforums.com]

I, as well as at least 2 other people here who just upgraded to CS4 for the new macbooks are on the verge of returning CS4 and sticking with CS3. The rotation and zoom happen CONSTANTLY, no matter what tool is selected. Its killing our productivity.

[Alex_F...@adobeforums.com]

I hear you, Joe. Unfortunately, I paid for a cross-platform upgrade to CS4 Extended... there is no going back for me. I'm training myself to keep my thumb down when using the trackpad and it has become more tolerable. It is still, definitely, an issue.

[Buko]

You might also contact Apple and complain to them asking for a way to turn off the new feature they have added.

[Dave_...@adobeforums.com]

I'd just like to throw my voice in the mix as a user that is getting more and more frustrated by this. I'm just *trying* my best to keep my thumb off the trackpad so it won't trigger. But old habits die hard.

And yes, the same issue exists in Safari. Although, I think it's a bit *more* sensitive in Photoshop.

I'm relieved that Steve recognizes that it's a problem. I just hope there's a fix for it soon!

[matthew...@adobeforums.com]

Here's the thing: when it happens in Safari, it can be easily corrected with either the opposite trackpad gesture or hitting command+0 to reset the font size. In Photoshop it's a matter of switching to the hand tool, switching that to the rotate tool, and manually typing 0 into the rotational degree input.

I'd love to see this fixed soon, too. The track record for niggling annoyances being fixed in Photoshop is not so good, so I'm a little skeptical about this being treated differently.

[steve_g...@adobeforums.com]

Hi,

Small consolation, but you can hit the Escape key right after the rotate and that will reset the angle to 0.

No news to report on the fix front, sorry.

[Lar...@adobeforums.com]

While I don't have a new MacBook Pro to check this I believe that if you go to System Preferences, Keyboard & Mouse and select Trackpad you will have all kinds of options for disabling and controlling gestures.

Also why doesn't Adobe simply add a way to turn this off as post #5 suggests?

[Ramón_G_Castañeda@adobeforums.com]

Also why doesn't Adobe simply add a way to turn this off…?

Typical of Apple, they think that they know best what users should use. That's why I had to go through third party solutions to disable Spotblight and the Dashboard.

Just hang in there, some third party will write a little itty bit of code to disable this annoyance for you soon enough if Apple doesn't do it.

[masse...@adobeforums.com]

its not apple, its adobe, they could of done research on what new features are coming out, knowing that most designers and photographers use photoshop and will love the new slim macbooks so they could have waited to release instead of just taking the macbook air test as golden. Thanks Adoblowme!

[Ramón_G_Castañeda@adobeforums.com]

they could of done

You mean, they could have done…

But you could have done your due diligence yourself too.

Finally, you are not addressing Adobe here. Were users just like you.

[Neil_...@adobeforums.com]

massey,

most designers and photographers use photoshop and will love the new slim

macbooks to carry on locations so they could have waited to release...

Sorry, but you're posting via emotion instead of from fact or understanding. Then again, you can always take up your complaint directly with Adobe.

Neil

[benv...@adobeforums.com]

this is the worst feature ever. i hate it. please give us the option to disable it.

[Ramón_G_Castañeda@adobeforums.com]

Rotation has never become activated by accident on my machine. How does it happen to you?

[Alex_F...@adobeforums.com]

Are you running a new Macbook / Pro with the glass trackpad? It activates itself if it detects more than one finger on the pad. If you're used to using your thumb on the bottom of the pad to click-and-drag then it happens a few times a minute until you pay better attention to it.

I would still like a fix from Adobe or Apple and I've logged proper trouble calls in to each.

[Ramón_G_Castañeda@adobeforums.com]

Aha! Another disadvantage to laptops. I hate them.

Thanks for clarifying, now I understand the complaints.

[Matthew...@adobeforums.com]

I agree with the post above, while I was not aware of the "ESC" trick, and it's completely useful, I still trigger the openGL rotate far too easily, and it screws me up often洋ore than that it just irritates me. I use photoshop for web graphics and have basically ZERO use for this feature.

Pllllleeeaaassssse let us turn it off.

You let us turn off the terrible tab interface (mostly), why not this too?

[Buko]

Pllllleeeaaassssse let us turn it off.

you can turn it off by disabling Open GL in the prefs.

[Rob_F...@adobeforums.com]

Turning off the OpenGL pref is not an adequate was of disabling the automatic rotate/zoom feature of the new MacBooks, as it disabled other features that I upgraded to CS4 for. That's is similar to saying "if you want to turn your refrigurator off, you might as well kill the power to the entire house." It's illogical, and not a fix.

Shouldn't it be simple enough for Apple OR Adobe to add a simple "Turn off mouse gestures" options?

[Buko]

Better talk to Apple about it then.

Since Adobe did not make the trackpad gestures feature on the MBPs.

[Alex_F...@adobeforums.com]

That makes sense but the part where it doesn't make sense is that when you mouse gesture, Adobe activates the rotate canvas feature even if the tool is not selected.

(Obviously I know the answer now, the Adobe test team did not have a new Macbook while developing CS4, but c'mon, please patch it! It isn't a stretch of the imagination that people want to run Photoshop on a new Mac laptop.)

[Rob_F...@adobeforums.com]

They may not of made the feature, but they implemented the feature in their product, holding both parties responsible for a fix.

[Ramón_G_Castañeda@adobeforums.com]

when you mouse gesture, Adobe activates the rotate canvas feature even
if the tool is not selected.

Not on my desktop machine, which tends to put the onus back on Apple in terms of their laptops.

[steve_g...@adobeforums.com]

Hi,

Ideally Apple will change the System preferences to enable/disable any of the trackpad options. And even better they will allow them to be application specific, like MultiClutch (states it only works for Cocoa apps, hence no help here). I have no idea what they are planning, but I'm not holding my breath.

Separately, we are looking at a fix for this issue specific to Ps. I'll post here when more information is available.

regards,
steve

[Rob_F...@adobeforums.com]

I'm glad to see a response from someone from Adobe. Thanks for looking into it!

[Dustin...@adobeforums.com]

Please, please, please, fix this!

Ideally, Adobe would offer a simple checkbox in preferences like:

<X> "Use/Enable Apple Trackpad Gestures"

I don't want to disable them systemwide, just as I don't want to disable OpenGL. I want to disable the PROBLEM, which in this case is the implementation of the gestures in my Adobe apps (Photoshop and Illustrator). Even better would be an option to adjust sensitivity, but I'm sure that will come with CS5.

Thank you.

[Alex_F...@adobeforums.com]

I appreciate that the QC team has responded to this but now as more and more people are buying MacBooks, I do hope the programming team can address this. You'll only get more complaints are more MacBooks are sold and more people find this 'feature' absolutely annoying.

[Ramón_G_Castañeda@adobeforums.com]

I do hope the programming team

That would be the programmers at Apple.

[Alex_F...@adobeforums.com]

Both, IMO.

Apple should give us the ability to disable all of the trackpad features, not just some.

Adobe should not make the canvas rotate unless the rotate tool is active.

[Ramón_G_Castañeda@adobeforums.com]

Adobe should not make the canvas rotate unless the rotate tool is active.

There is no way to make the canvas rotate on my desktop machine unless one deliberately activates the rotate tool.

It only happens on Apple laptops, so that puts the ball in Apple's court, I would think. :/

[steve_g...@adobeforums.com]

Dustin,

What problem do you have with Illustrator and multi-touch gestures? I haven't looked for, but also don't know of an issue there.

regards,
steve

[William_...@adobeforums.com]

While you folks may suggest that this is "Apple's problem", the fact is, Adobe elected to interpret a rotation gesture from Apple's trackpad as a "Rotate canvas" in Photoshop. They do the same thing with the pinch gesture. If you're not VERY careful on a newer generation Mac laptop, you end up rotating the canvas and zooming in and out wildly.

I've been using Photoshop professionally since about 1994, including literally thousands of hours on Powerbooks and MacBooks. Adobe's implementation of Apple's multitouch trackpad interface in CS4 makes this version of Photoshop nearly impossible to use.

I think, in practice, a user rarely, if ever, free-rotates the canvas in Photoshop. For the new Photoshop interface to assume that a slight re-adjustment of my fingers on the trackpad means that I want to spin the canvas around is just plain dumb. If Adobe doesn't add a way to turn this off, I'm going to have to revert to CS3.

[Buko]

I believe that Apple laptop with the Trackpad gestures came out after CS4 was released.

[Conrad...@adobeforums.com]

While you folks may suggest that this is "Apple's problem", the fact is,
Adobe elected to interpret a rotation gesture from Apple's trackpad as
a "Rotate canvas" in Photoshop. They do the same thing with the pinch
gesture. If you're not VERY careful on a newer generation Mac laptop,
you end up rotating the canvas and zooming in and out wildly.

Actually, Photoshop followed Apple's lead very closely. If you look at the gesture demo movies built into Leopard's Trackpad system preference, they specifically show images being rotated and scaled in Apple Preview as if that was Official Apple Best Practice. No "interpretation" by Adobe is necessary. When Apple introduced multi-touch trackpads, image rotation and scaling were demoed incessantly to show off gesture support. After all the complaints Adobe gets from Mac users about alleged anti-Mac bias, they probably looked at that and said well, that's how Apple does it, it's easy to do, let's do it Apple's way. (That's my own interpretation, not anything Adobe actually said.)

The difference with Preview is that it can only rotate in 90 degree increments, so unless you gesture past 45 degrees, the images snaps back to zero. With scaling, Photoshop also follows Preview's model: The slightest zoom gesture changes the zoom level of the image. The reason it's a problem in Photoshop is simply because nobody spends all day working in Apple Preview.

We all realize now that these gestures could use a bit more refinement, maybe a threshold of some kind that you have to overshoot before the gesture takes effect. Hopefully Apple will properly guide the way so that each developer can avoid having to fix these problems individually.

[PECour...@adobeforums.com]

Having to press a key to activate rotation can be useful. I had to use Ps with the trackpad, and one get very often unwanted rotations.
A lock to the rotate canvas tool's option bar would do.

[Barry_...@adobeforums.com]

Just wanted to add my name to list of annoyed users who is always zooming in, zooming out, rotating the canvas...and always zooming in and out in Safari, too.

[Ramón_G_Castañeda@adobeforums.com]

in Safari, too

Which again points to an Apple issue.

[Allen...@adobeforums.com]

There is no way to make the canvas rotate on my desktop machine unless

one deliberately activates the rotate tool. ...It only happens on Apple

laptops, so that puts the ball in Apple's court, I would think

It is not the trackpad/rotate function made available on Apple laptops that is overall problematic. It is the application implementation of that function that is overall problematic.

In Photoshop IMO that makes it an Adobe issue, working in concert with host Apple. What I would hope to see would be an Adobe patch that provides a multi-parameter adjustment drop-down for trackpad operation under PS similar to the drop-downs provided for brushes, filters, etc.

in Safari, too ...again points to an Apple issue.

Agreed it points fully to an Apple issue in Safari, because Safari is an Apple application.

[Brya...@adobeforums.com]

I kinda feel at home here to see some many people have the same problem as I have in regard to the over sensitive multi-touch gesture control in Ps Mac version. I have to use a mouse whenever it's possible. This is a perfect example of how a seemingly good feature can go terribly wrong. On a iPod touch I love the zoom/rotation 2 finger control, but frequently triggered canvas rotation in Ps can be really annoying. On iPod touch it's not very sensitive and it snaps to 90 degree position, but in Ps it's arbitrary and very sensitive and there's no way to adjust the sensitivity. As to Apple's Preview, the rotation/scaling with 2 fingers feels so much smoother and robust than Ps, try it side by side yourself you can definitely tell the difference. Honestly I would live with it if Ps behaves similar to Preview. What's going on Adobe engineers? If it's not implemented correctly the first time, please give us a fix ASAP.

[Josh_D_...@adobeforums.com]

Ramón (and others),

I don't think this is an Apple problem. I don't want to change my multi touch settings globally across all apps, I only want to change it in Ps specifically.

Another checkbox each in the general tab of the settings panel to enable "Rotate View Tool", "Birdseye Zooming", and "Pixel Grid" would be perfect. The "Pixel Grid" might not be as crucial as the rotate and zooming preferences but could come in handy sometimes. Assuming the UI interaction and support is already there if the user is already able to disable OpenGL. If not, a simple graying out of the rotate canvas button would suffice in the UI end. I would guess most experienced users utilize the command + =/- buttons to zoom anyway.

In the future, working toward implementing a sensitivity settings for the rotate and birdseye would also come in handy but wouldn't be as urgent if the option to disable them were made available.

I find myself using both a mouse and the trackpad and have the birdseye and rotate features activate far too frequently. It would help tremendously to be able to deactivate these.

I'm not saying new features are bad, just that training your userbase is very hard. Old habits die hard. Something I have learned in the web industry. People will fight any sort of change. We're a tough crowd. ;-)

[Buko]

I don't think this is an Apple problem.

and you have been programming Photoshop how many years?

[Josh_D_...@adobeforums.com]

Buko,

And that is relevant how?

How many years for you?

Should Apple be held responsible to create a multi touch settings panel for every program I install? No. It's hardware interaction with specific software, it should be handled by the program being used. Should the brush pressure sensitivity and other dynamics for Ps be handled in the Wacom settings panel?

Yes, I think Apple should still have the option of turning multi touch off in the system preferences but I also feel this is an application specific problem.

[Ramón_G_Castañeda@adobeforums.com]

Josh,

You are of course entitled to express your opinion. On the other hand, I'm equally entitled to express my own opinion, which relies on giving the statements by an Adobe Photoshop programmer more weight than I give yours.

[Josh_D_...@adobeforums.com]

Ramón,

I must have missed what they said about it then. I'm not seeing any posts in this thread from Ps programmers that say it is Apple's problem. Maybe there was another thread regarding this issue that I haven't seen. I haven't spent much time here so that is entirely possible. If there is any info you might be able to help me with, I would appreciate it. I guess Buko also knows something I don't (or you have to be a Ps programmer to give an opinion).

I do see a post saying "ideally Apple will fix the problem" which, to me, means they are hoping they don't have to deal with it. I also see another post mentioning they are working on a Ps specific fix. (Thanks for the heads up Steve Guilhamet. Much appreciated. Acknowledging the problem and letting us know a solution is in the works is great for PR.)

I guess the point of my post wasn't to try to convince you it is Adobe's problem but to publicly give another point of view to the situation. You have been very vocal in this thread about placing the blame on Apple but I haven't heard any real supporting facts either way. This thread needed some Josh B love and logic in it. ;) I was also a little bugged by the lack of possible solutions posted here so I posted mine. There were a lot of vague complaints posted early on that caused the thread to meander off topic at first and not much else. It took nearly 30 posts just to find out the multi-touch gesture support for the new Apple notebook trackpads is the culprit.

I thought we might actually discuss the topic logically and perhaps get Adobe involved in a solution or possible solution that we would all be happy about. All I got was a snide remark about how long I have been programming Ps and that I am entitled to my opinion.
_____________________________

Steve Guilhamet,

If the Adobe developers had to develop Ps specifically for multi-touch support, doesn't that also leave the ability to disable those features (in-program) up to Adobe?

What was the response from Apple regarding the issue?

And, I'm sorry, but "Note that Safari also inadvertently zooms."? The gesture has to be pretty deliberate in order for Safari to "zoom" (ie: increase the font size). This is no where NEAR as sensitive as the rotate and zoom in Ps. Personally, I have never accidentally changed the font size in Safari through multi-touch. I never noticed the multi-touch features until they became problematic in Ps. I don't think this issue and Safari's text resize gesture are comparable. There sensitivity difference is too substantial.

Again, thanks for keeping us updated and somewhat in the loop about solutions.

--Josh

[Ramón_G_Castañeda@adobeforums.com]

Well, it's kind of difficult to to discuss an often discussed point when one poster has only read one thread.

[Josh_D_...@adobeforums.com]

Well, it's kind of difficult to to discuss an often discussed point when
one poster has only read one thread.

Great. That helps a lot.

Thanks.

[steve_g...@adobeforums.com]

Hi Alex, Josh, et al.,

Yes, Photoshop added code and we did already tune the rotation gesture to be less sensitive than it can be. The issue cropped up because we didn't know about the button-less trackpad, which has no dead zone. We relied on an assumption that to enable a 2 finger gesture would need discrete user intention. The new trackpad design disrupts this assumption. Also, there are some gestures that happen at the system level which we don't control (ie. 2 finger scroll).

Apple's applications implementation for rotation only makes discrete 90 degree changes and thus the sensitivity for triggering the gesture can be really blunt. The Rotate View tool would be less than useful for 90 degree only rotates, though. I still have problems with pinch zoom in Safari, but that's just my opinion (it's actually not fine grained enough for me and I end up triggering when I don't want, and zooming past where I want to stop in either direction).

All that said, Photoshop should be able to make it so the 3 gestures that are controlled at the application level can be disabled without having to sacrifice all the other OpenGL drawing features. Keep posted for ETA on a drop.

regards,
steve

[Josh_D_...@adobeforums.com]

Steve,

You have been a great help. I was beginning to lose hope in this forum as being a place to actually get help.

Just for the record, the 2 finger scrolling in Ps works very well and I use it frequently—in case you guys were thinking about disabling it as well...

That's interesting to hear your experience on the Safari zooming. Is yours actually zooming closer or increasing/decreasing the font size? (Mine does the latter.) Maybe the implementation of Multi-touch in the MacBook Air is different than the single button trackpads?

I'll keep my eye out for the update. I am very happy with the customer service you have provided. The information shared has definitely left me feeling supported by Adobe and comfortable knowing we are being listened to and will be taken care of.

Cheers

[Buko]

I was beginning to lose hope in this forum as being a place to actually
get help.

this is a user to user forum. So other than give you advice from a users standpoint the majority of us can do nothing about reprogramming Photoshop neither can we do anything about Apple or the way they design their computers. You are lucky to get a response from Steve as Adobe employees have been quite scarce over the last few years.

[Wade_Zi...@adobeforums.com]

I think Josh deserves credit for persistence and standing his ground.

I didn't appreciate the problem either as I did not have a new MacBook Pro but am thinking of getting one. Anyone else that is should thank those who have persisted in focussing on the problem as they are helping to improve they way Photoshop will work on a MacBook or MacBook Pro and consider that the Mac Book Pro can now support 8 GB of RANM and probably 16 in the near future with two powerful graphics cards and two internal drive.
Then it is now a much more important tool then it was before especially for a photographer working in remote locations and for those who must travel.

And of course Steve is doing a great job with the Open GL which has made my life so much easier and with better results.

And I point out Buko by your on words if you are just users then you really do not know who is responsible if anyone for the these types of problems.

I think Josh and the others deserve a thank you.
And Steve as well!

[Josh_D_...@adobeforums.com]

Buko,

The response from Steve was great but I was more or less referring to the lack of user help I received.

I guess I expected some constructive feedback instead of sarcastic remarks or telling me how difficult it is to discuss an often discussed "point" with somebody new to the forums. What this "often discussed point" is exactly, I'm not even sure. It wasn't clear. I thought we were discussing possible causes/solutions to the problem so that we could potentially contact either Apple or Adobe requesting support. (Or hopefully get direct feedback from Adobe in this thread.) If we (the users) want this issue resolved in a way that we will be happy, it would be smart to diagnose the problem and come up with some possible solutions. Then, rather than have Adobe/Apple choose a solution for us, we can approach them with our ideas. We're the ones using these tools day in and day out. Let's make them work for us. At least that's how I approach it but I am involved in a lot of usability testing and UX design.

According to Ramón, Adobe programmers have already said something about this issue but there weren't any users willing to help me with that. I hope there are others with similar thoughts or questions. Maybe I was just the only person vocal enough to ask. (Me and my big mouth).

Thanks to those that have helped!

Thanks Wade!

[steve_g...@adobeforums.com]

Hi,

Fix posted, yeaa!

<http://www.adobe.com/support/downloads/detail.jsp?ftpID=4337>

It is in the form of a plug-in that disables the gesture features when loaded. This was the most clean, simple and immediate route for now.

Thanks for being patient, and sorry for the inconvenience.

regards,
steve

[Alex_F...@adobeforums.com]

Thanks for seeing this through.

Alex (original poster)

[Neil_...@adobeforums.com]

As a convenience, this fix is now linked from the Photoshop/Mac main page under "Quick clicks".

Thanks, Steve!

Neil

[Ben_Z...@adobeforums.com]

If you have any clue about programming at all, you would know that the gestures are included in something called an API or Application Programming Interface. In order to take advantage of any new feature in the OS ( Operating System for those of you not familiar) you need to use those Gesture API's in your program to take advantage of them. Now these API's, when implemented, will usually return some value for a given action, and it is up to the programmer to say how this value is interpreted. THIS MEANS THAT THE PROBLEM IS COMPLETELY ADOBE'S, the only problem that is apples is that when using the new trackpad, both fingers tend to be on on the track pad which magnifies the ridiculous sensitivity. The feature works great in other applications

As to the introduction of multitouch trackpads being after CS4 was introduced.. Multi touch was included in the Early 2008 revision of the MacBook Pros.. Long before CS4 was introduced.

[Ramón_G_Castañeda@adobeforums.com]

In "early 2008" CS4 was practically finished. It went to print in early June of 2008.

[Buko]

Ben are you a moron? or did you not realize CS4 was released before Apple released the gesture sh!t on the track pad?

I'm betting on the moron status.

[steve_g...@adobeforums.com]

Buko,

I'll take your bet ;-)

Of course the track pad gestures were published before CS4 release, otherwise how does Ps support it. That's not the thrust of this whole thread. The OP has always been talking about the new Late '08 button-less trackpad.

Ben for some reason is venting at a straw man.

[steve_g...@adobeforums.com]

Hi Ben,

Did you post to carry this discussion forward or was that just a vent?

The OP has always been concerned with turning off the gestures particularly because the new button-less trackpad (released after CS4) makes then unworkable. Ps provided a solution, and we continue to look at ways to make it workable with the new hardware.

Constructive opinion is appreciated. Shouting and name calling (from all sides) is noise.

regards,
steve

[Captai...@adobeforums.com]

Please include an option to disable the productivity killing (not to mention time wasting and annoying) multi touch rotate feature in Adobe Photoshop CS4.

[Chri...@adobeforums.com]

Huh? There already is a way to disable that in 11.0.1 (because Apple didn't include a way to disable it, or even understand the problem they introduced).

[steve_g...@adobeforums.com]

For Cs4, you need to use the plug-in:
<http://www.adobe.com/support/downloads/detail.jsp?ftpID=4337>

There is a bug in our database to put options in the UI, and further investigate making this feature more robust.

[Josh_D_...@adobeforums.com]

Chris,

Pointing fingers isn't creating any solutions and doesn't look very professional.

[Chri...@adobeforums.com]

Nobody is pointing fingers, just trying to explain the problem and solution.

[Ann_She...@adobeforums.com]

Explaining the origins of the problem; and telling you that Adobe has already provided you with a fix for something that was NOT of their making; is hardly "unprofessional finger-pointing"!