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PS CS4 and printing problems

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p...@adobeforums.com

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Mar 5, 2009, 12:02:34 PM3/5/09
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Printing to an OCE/Imagistics (cm4520) color copier:

If I print more than one copy from the Photoshop print dialog, I get nothing, that is to say it's not a freeze/crash -- rather nothing prints and clicking on the print icon that appears in the dock (after hitting print), says "filename: Data file sent successfully", the horizontal barber progress bar spins and the Status says Printing and it stays like that, no print.

If I print one copy only it prints just as it should, but then I have to go into the spooler, select the job and send the actual quantity I need. Not very productive. Printing from PS CS3 does not exhibit the same problems, printing works fine, also good from CS4: AI, Acrobat (save for the page setup bug in Tiger), and InDesign, just Photoshop is giving me a headache.

Any Ideas? TIA,

Geoff

PS CS4, Tiger, G4/933

Neil_...@adobeforums.com

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Mar 5, 2009, 12:32:42 PM3/5/09
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Geoff,

This sounds like a printer driver issue. Do you have the latest driver software? Have you contacted OCE? Have you tried uninstalling/reinstalling the driver?

Neil

p...@adobeforums.com

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Mar 5, 2009, 1:52:37 PM3/5/09
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Yeah, I just checked their website and the Mac support is pretty much nil. I'll have to see if there's an actual person I can call.

Thanks,

Geoff

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