CS4 Bridge and Photoshop crash when closing

[Jeff_...@adobeforums.com]

I am experiencing regular crashes with both Bridge and PS when I attempt to close them. Everything works until that time. I am using an iMac running 10.5.6. This is more nuisance than worry. Any suggestions?

Cheers,

Jeff

[MacW...@adobeforums.com]

hi jeff

I've seen random crashes on closing and random freezes with a new box and 10.5.6. There are a couple posts here about stability issues, I'm not sure where the problem is, PS, OS, fonts, who knows, but there's something going on.

And, since we (end users) don't have access to a bug list or known problems list with the exception of posts here on the forum, it seems that we are destined to revisit the same problems.

regards j

[Jeff_...@adobeforums.com]

Thanks. I guess that I will wait patiently until someone up there sorts it out. I hope they sort out the one where CS4 always opens an image on the primary monitor rather than the last used at the same time.

Cheers,
Jeff

[MacW...@adobeforums.com]

I just noticed that when PS crashes the crash report is sent to Apple?

does Adobe ever see these reports?

[Chri...@adobeforums.com]

The reports should go to us, but we use the Apple crash report UI.
If our crash reporter code fails, then the Apple crash reporter kicks in and sends the report to Apple - and we eventually get that from Apple.

[MacW...@adobeforums.com]

Chris,

I generally don't send in my crash reports (busy trying to get my work done),

Does is make a difference if we do? are these actively being monitored?

j

[Ramón_G_Castañeda@adobeforums.com]

generally don't send in my crash reports (busy trying to get my work done)

It takes literally one second or less.

[Chri...@adobeforums.com]

Yes, our crash reports are very actively monitored.

[MacW...@adobeforums.com]

thanks Chris

Photoshop doesn't crash on me

well then, I guess they put in the crash report function just for me : )

[Jeff_...@adobeforums.com]

I'm glad to hear that the crash reports actually go somewhere and get seen. I don't normally add any comment. I wonder if they get read by a robot or a real person?