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Acrobat 9 won't show its tab in Word 2010 ribbon on Win 7 64 bit

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dweebken

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Oct 13, 2011, 7:18:58 AM10/13/11
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I thought Acrobat was supposed to plug a tab into Word 2010's (32 bit)
Ribbon, but it doesn't, and I've got all the updates.

Reading stuff on the Adobe web site doesn't help. They have on one hand
a help file that talks you through a bunch of 5 "solutions" for the
problem, but none of them fix the issue. Acrobat's plugin seems to be
correctly installed and present, but Word just won't display the tab. I
can export documents to PDF anyway, so it's not completely broken.
Another adobe help file says it doesn't work for Acrobat 9 above version
9.2 or something (I have 9.4) and I'd have to upgrade to Acrobat X to
get it working if I want. Sounds like planned obsolescence to me since
the earlier versions of 9.x had it working they say... Looks like they
upgraded it to break it so you'd buy their next product!

Does anyone else have this problem and know if there's a solution?

TIA

David H. Lipman

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Oct 13, 2011, 8:44:18 AM10/13/11
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From: "dweebken" <dwee...@yahoo.com>

You write you have v9.4, is that v9.4.6 ?

Anyway... Is there REALLY a problem ?

You can still create PDFs by printing to the "Adobe PDF" printer.

You do realize that Acrobat v9.x came out long before MS Office v10 and there is greater
compatibility with Acrobat v10.x.

--
Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp


dweebken

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Oct 13, 2011, 8:48:19 PM10/13/11
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Thanks for the response, yes that's Acrobat 9.4.6 (sorry for the missing
digits typo). I'm aware that Acrobat 9 was created prior to Office 2010,
but there's been 9 updates since June 2010, 12 since January 2010 for
Acrobat 9, so they had plenty of time and opportunity to fix the
problem. Acrobat 9.4.6 was released as recently as Sept 13, 2011, see
the release notes at
http://kb2.adobe.com/cps/837/cpsid_83708.html

I have a workaround so it's not critical, but would like it fixed if
possible. I don't expect full functionality of Acrobat X of course, but
I would like to have back the ribbon bar tab on Office 2010 that Acrobat
9 used to have. Acrobat Version 9.4.5 (sic.) change log says: "Provides
security and bug fixes as well as enhancements to features like
collaboration, browser integration and support, signature and forms
workflows, etc." so it's not just security updates and bug fixes they
were doing on Acrobat 9, as recently as June 14 2011.

David H. Lipman

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Oct 14, 2011, 7:46:25 AM10/14/11
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From: "dweebken" <dwee...@yahoo.com>

Besides using Adobe Acrobat Professional, I use PDFCreator on SourceForge as well as
LibreOffice for creating PDF files.

dweebken

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Dec 2, 2011, 12:05:50 AM12/2/11
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I have now obtained Acrobat Pro X and confirm it's working happily with
Office 2010.
Cheers

David H. Lipman

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Dec 2, 2011, 7:27:01 PM12/2/11
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From: "dweebken" <dwee...@yahoo.com>
There 'ya go!
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