ADF community defect tracker - a new service for ADF EMG members

[Chris Muir]

Have you ever wanted to log a bug you found in ADF or JDeveloper and
feel it's just too trivial to lodge with Oracle Support but it'll get
lost on the OTN Forums? What about letting other ADF developers in
the community know about an issue in ADF but you didn't want to
maintain a blog? I'm happy to announce today the launch of an
improved ADF defect tracker for the ADF EMG to make this easier.

The new defect tracker exists on java.net running under Jira. It's
backed by Frank Nimphius and myself as well as key community members
and we think you'll be a key participant too.

The new service not only allows you to log issues, but leave comments,
change their status, update them and even up vote them if we all think
they're important enough to require attention. Frank and I behind the
scenes at Oracle will help log bugs and defects, and we'll use the
comments you leave to help discuss these issues internally within
Oracle.

Keen to join? It's pretty simple, head to the ADF EMG project at
java.net http://bit.ly/HMY1mH and select "Join this Project".

From there you can lodge issues. We highly recommend you see the
existing issue ADFEMG-9 for a highly quality issue previously logged
by JanVervecken: http://bit.ly/HBkJPx. This is the quality of issues
we expect.

A few things to note:

1) This is not a replacement for Oracle Support. There is no SLA
associated with this service. If you have critical ADF issues to be
resolved you must log them with Oracle Support.

2) This is not a replacement for the OTN Forums. This is for verified
bugs and issues, not for I-can't-work-out-how-to-do-this type posts.
Honestly the OTN Forums are the best place to lodge such queries.

3) There's no support staff for this service, and we're not going to
play 20 questions with you to try and work out what your issue means.
If you write a clear and well described bug we'll log it for you. If
you log a poorly described bug we'll reject it. We want to help you,
but our time is as valuable as yours.

I hope members will take the opportunity to participate as initiatives
like this only come along only once in a while. Its success will be
driven by you, a member of the ADF community participating to help
everyone.

[Chris Muir]

I'm happy to say we've now 30 people signed up, 6 issues lodged and our 1st issue solved!

Thanks to everyone who is participating so far.

Some of you might be interested in how you can make use of this service?  From experience I've worked at customers sites where nobody keeps track of the SRs logged with Oracle Support.  It's left up to each developer to keep track of the SRs.  Along comes the proverbial developer-eating-bus and suddenly nobody knows what's going on as there no records inside your company of what SRs have been lodged.

Why not log those SRs against the issue tracker? And at the same time you'll get the cheesy-grin benefit of sharing the issues with the wider community.  You never know, somebody might just pop up their head and say your issue was already solved.

CM.