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How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman
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Chris Muir  
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 More options Jun 11 2012, 10:29 pm
From: Chris Muir <chriscm...@gmail.com>
Date: Mon, 11 Jun 2012 19:29:51 -0700 (PDT)
Local: Mon, Jun 11 2012 10:29 pm
Subject: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman
EMG members who frequent the OTN Forums for JDeveloper and ADF (http://
bit.ly/yHchHO) will know of Timo Hahn & John Stegeman who have given
invaluable assistance to others in replying to thousands of JDev/ADF
questions.

On considering the OTN Forums, everyday people post questions to the
JDev/ADF forum seeking answers.  Yet so many people forget to state
their JDeveloper version, give no explanation of their use case, or
provide reams and reams of code with an expectation somebody is going
to read it all.  It seems to me, even though people want answers, they
write such poor questions in the first place that their efforts are
doomed to fail before they even get the first reply.

In this EMG post I wanted to ask both Timo & John if they could
provide tips n guidance on how to write good questions on the OTN
Forums, in order to get effective results, an answer!   In turn, with
a slight twist for us who do frequent the forums, I'm hoping both
gentlemen can also give hints on writing good replies to others'
questions too.  It takes two to tango.

Over to Timo & John, thanks for your time gentlemen (especially on the
OTN Forums too!).


 
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Timo Hahn  
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 More options Jun 12 2012, 5:31 am
From: Timo Hahn <tomp...@web.de>
Date: Tue, 12 Jun 2012 02:31:02 -0700 (PDT)
Local: Tues, Jun 12 2012 5:31 am
Subject: Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman
First I like to thank Chris for the chance to participate in such a
thread. Hopefully it’ll help others to get the right solution to their
questions faster.

Over the last 7-8 years I’m a frequent user of the OTN JDeveloper and
ADF forum. The first six month I spend reading posts as I was to
novice to feel eligible to answer even the simplest question. I had
enough problems with the framework in the stage it was in back then
then to answer questions of other users.

I spend hours each day looking for answers in the documentation, which
wasn't that much back then, so I ended up finding them almost every
time in the forum. This his way I read many, many posts. I soon saw a
pattern of getting an answer to a problem quickly.
1. search the forum if your question has been asked before (and
answered). Don’t forget to set the range to search to longer then the
last 90 days!
2. search the forum again using Google, or use Google in the first
place.
3. tell the other users of the forum which JDeveloper version you use.
4. tell us what you try to do, help the others to get the big picture
5. give information about the technologies you use in your
application
6. ask your specific question, providing code snipplets and any other
information which you think helps to solve your problem.
7. make your problem reproducible using e.g. the HR schema we all
know

This is the recipe, sorry to say that it does not guarantee that you
get the right or any answer at all.

I can’t stress the first three points enough. Most question have been
asked and answered before. Look to find the answer before asking
again.
Without your JDeveloper version most questions can’t be answered
correctly. Even is you get an answer which solves your problem at the
time you get the answer, think about all the other users who may look
for the same answer at a later point in time.
Right now, June 2012 there are >5 different version of JDeveloper in
use and production. If you read an answer to a question in one or two
years, it’s nearly impossible to know for which version the solution
was given and if it’s usable for you.
You’ll spend time and time to filter all the information and find out
what is useful for you and your problem. Most often you’ll need to ask
follow up questions to find out what answer solves your problem. This
does not only cost you time, but it costs all the forum users time
too.

Here are some things which you should avoid when not explicitly ask
for:
1. non formatted code java or UI pages. Read the FAQ on how to format
code to make it readable.
2. Long code listings which are not even commented. Most of the time
we only need to see a method.
3. Whole jsf, jsff or jspx pages.

After giving my impression I like to give you another really helpful
link discussing ‘How To Ask Questions The Smart Way’

If you have similar experience, or an other view ot helpful hint , I
like to hear from you.

Timo

On 12 Jun., 04:29, Chris Muir <chriscm...@gmail.com> wrote:


 
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Simon Lessard  
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 More options Jun 12 2012, 5:39 am
From: Simon Lessard <simon.lessar...@gmail.com>
Date: Tue, 12 Jun 2012 11:39:00 +0200
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

Hi Timo and Chris,

This is a great topic idea and I'll most likely add my own grain of salt to
it when I have a bit more time. For now though, I have a nice addition to

Here are some things which you should avoid when not explicitly ask for:
1. non formatted code java or UI pages. Read the FAQ on how to format code
to make it readable.
I cannot agree more on that point. The only thing I wanted to add to it is
that you can achieve that using [code] tag which seem to be unknown to some
users. Personally, even if I don't answer much anymore, this used to be a
showstopper while I was scanning the posts to determine if I was to answer
or not. Given that I could not spend that much time answering people, I
just didn't have the time to either try to read unformatted code or paste
it in an IDE to reformat it given my schedule and the sheer amount of
topics.

Regards,

~ Simon

--
*Simon Lessard*, ADF Architect
*CMA** **SYSTeMS*
*( +33(0) 6 79 37 39 85 (France)*
*(** **+**1.418.930.0279 (Canada)*

 
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John Flack  
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 More options Jun 12 2012, 8:18 am
From: John Flack <Jo...@smdi.com>
Date: Tue, 12 Jun 2012 05:18:40 -0700 (PDT)
Local: Tues, Jun 12 2012 8:18 am
Subject: Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

Love the idea of doing this thread - thanks Timo and John - and also thank
you for the value your forum answers have given me over the past few years.
One thing I've learned is that in the process of formulating a *good *forum
question, you will be forced to think more clearly about the question
yourself.  Sometimes I'm in the middle of writing my question, and
suddenly, the answer comes to me because I've restated the problem in terms
an outsider can understand.
Also, sometimes, an answer I get is wrong, but leads me to the right answer
- I always reward that with a "Helpful", AND I always say "Hey, I got it!  
Here's the right answer."  As an occasional answerer of questions, I hate
it when I don't get feedback - Did I help you?  Did you find a better
answer?  Did you just lose interest?


 
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Jan Vervecken  
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 More options Jun 12 2012, 8:31 am
From: Jan Vervecken <verv...@gmail.com>
Date: Tue, 12 Jun 2012 05:31:05 -0700 (PDT)
Local: Tues, Jun 12 2012 8:31 am
Subject: Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

hi

- about "One thing I've learned is that in the process of formulating a *
good* forum question, you will be forced to think more clearly about the
question yourself.  Sometimes I'm in the middle of writing my question, and
suddenly, the answer comes to me because I've restated the problem in terms
an outsider can understand."

-- Something I've experienced multiple times and I would highly recommend.

regards
Jan Vervecken


 
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Chad Thompson  
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 More options Jun 12 2012, 9:20 am
From: Chad Thompson <chad_thomp...@mac.com>
Date: Tue, 12 Jun 2012 08:20:09 -0500
Local: Tues, Jun 12 2012 9:20 am
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

On Tuesday, June 12, 2012 at 4:39 AM, Simon Lessard wrote:

> Here are some things which you should avoid when not explicitly ask for:
> 1. non formatted code java or UI pages. Read the FAQ on how to format code to make it readable.
> I cannot agree more on that point. The only thing I wanted to add to it is that you can achieve that using [code] tag which seem to be unknown to some users.

Agreed here - it's pretty difficult to answer a question when the question is poorly stated and only has a code listing.  (I'm seeing an exception - here's my JSFF file!)

One thing I also added to that survey about improving the forums a few weeks ago - sometimes it's helpful for me to actually see (esp. when someone is describing a 'visual' technique) what someone is trying to communicate:  being able to embed images would be a helpful thing to add to the forums.  

> Personally, even if I don't answer much anymore, this used to be a showstopper while I was scanning the posts to determine if I was to answer or not. Given that I could not spend that much time answering people, I just didn't have the time to either try to read unformatted code or paste it in an IDE to reformat it given my schedule and the sheer amount of topics.

That's the other thing that needs to be made clear on the forums:  relying on the forums can get you a lot of constructive feedback, but it's not a substitute for Oracle Support.  If you really, really need to know something quickly (as many forum posters apparently do), the forums aren't always the best place to be your sole source of help - sometimes you need to file a Service Request with Oracle.

- Chad

--
Chad Thompson
chad_thomp...@mac.com


 
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Zeeshan Baig  
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 More options Jun 12 2012, 1:09 pm
From: Zeeshan Baig <shani...@gmail.com>
Date: Tue, 12 Jun 2012 10:09:37 -0700 (PDT)
Local: Tues, Jun 12 2012 1:09 pm
Subject: Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

How about making standard questionnaire If someone starts a new thread the
standard sections could appears automatically or they can copy from the
sticky thread.

e.g.

1) Which Version of JDeveloper are you using?

2) Is problem repeatable using HR schema?

3) Do you have any sample code, If Yes paste below.

..and so on

Zeeshan Baig

www.baigzeeshan.com


 
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Birol Bora  
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 More options Jun 12 2012, 9:23 pm
From: Birol Bora <bora.bi...@gmail.com>
Date: Wed, 13 Jun 2012 04:23:48 +0300
Local: Tues, Jun 12 2012 9:23 pm
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman
4) Did you read Fusion Developer Guide?
5) Did you read Web User Interface Developer's Guide?
6) Did you look FOD demo

2012/6/12 Zeeshan Baig <shani...@gmail.com>:


 
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Chris Muir  
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 More options Jun 12 2012, 9:36 pm
From: Chris Muir <chriscm...@gmail.com>
Date: Wed, 13 Jun 2012 09:36:11 +0800
Local: Tues, Jun 12 2012 9:36 pm
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

Indeed if you've looked to the OTN JDev forum you will see a sticky
thread " Please read this before you post" which includes relevant
things to do before posting:
https://forums.oracle.com/forums/ann.jspa?annID=56

We can update that sticky thread with your suggestions and everyone can
actively point to that thread (and this one too).

However where I see such suggestions fail is the enforcement of these
conditions.  What tends to happen on the forum is somebody will post a
"none compliant" question, somebody like Timo replies "please state your
JDev version (etc)", then somebody else follows up with a reply with
answers to the original question.  As such the original poster still
gets an answer even though they're not met the conditions, and thus they
have no reason to improve their questions.

(Reminds me of my kids, the first one gets a "no" from Mum when asking
for something, then I stupidly give a "yes" and they know Dad's a soft
touch ;-)

It's a shame the Jive forums (which OTN Forums runs on) doesn't have the
ability to have a point scoring system for "good" posters, it's scoring
system is focused on the person who provides the answer.

Maybe as a community you could look to identifying the top 5 best
questions each week and rewarding the posters somehow?  Kudos on the
thread, a blog post, or if you give us a list maybe we could write
something into the upcoming ADF newsletter (...note the focus on a
community driven effort here nudge-nudge-hint-hint).

CM.

On 13/06/12 9:23 AM, Birol Bora wrote:


 
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Vinod Krishnan  
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 More options Jun 12 2012, 9:40 pm
From: Vinod Krishnan <vin.si...@gmail.com>
Date: Tue, 12 Jun 2012 18:40:33 -0700 (PDT)
Local: Tues, Jun 12 2012 9:40 pm
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

Hi,

This is a good initiative. But most of the users who ask questions in OTN
forums are not subscribed to this group.
So The extract of this discussion should be posted as an announcement in
the OTN forum as a must read for new users.

People who want's an immediate resolution will be in a hurry to solve their
problem and wouldn't mind to update the post after finding a solution.

There should be a common practice to update the forum even if they find the
solution by themselves which will help others in the future.

Thanks,
Vinod Krishnan


 
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Chris Muir  
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 More options Jun 12 2012, 11:29 pm
From: Chris Muir <chriscm...@gmail.com>
Date: Wed, 13 Jun 2012 11:29:10 +0800
Local: Tues, Jun 12 2012 11:29 pm
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

"So The extract of this discussion should be posted as an announcement
in the OTN forum as a must read for new users."

I intend to publicize this thread more widely once concluded.

CM.

On 13/06/12 9:40 AM, Vinod Krishnan wrote:


 
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John Stegeman  
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 More options Jun 13 2012, 3:29 am
From: John Stegeman <John.Stege...@gmail.com>
Date: Wed, 13 Jun 2012 00:29:23 -0700 (PDT)
Local: Wed, Jun 13 2012 3:29 am
Subject: Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

Chris,

Thanks for the opportunity to share what I’ve learned over the years and my
apologies for the delay in responding on the thread. Timo and others have
already covered a lot of the items that I would have mentioned, so I’ll not
repeat those items unless I have something to amplify.

1.       Even though I said I wasn’t going to repeat, I’ll use the first
point to repeat: search first! Having said that, the OTN Forum search
capability leaves a LOT to be desired, so I usually use Google to perform
the search – this also has the benefit of searching the many good
ADF-related blogs that are out there. If you know that the topic was
covered on the forums, you can always add “site:forums.oracle.com” to your
Google search to use Google to search the forums.

2.       If you are actively working with ADF, spend some time each
day/week to read the forum. By doing so, you’ll accomplish a few things:

a.       You’ll learn about ADF by seeing what others are doing/struggling
with.

b.      You’ll “prime your brain” so that when you run into a problem, you
may recall “oh, I seem to remember someone else who had a similar issue on
OTN – let me search the forum.”

3.       When you post your question, tell the forum what you are trying to
accomplish in addition to how you may be attempting to accomplish it. In
other words, tell us about your problem, not just about your failed
solution. I have seen so many threads go off tangentially and try to make a
failed solution work, but when the real problem (usually called the “use
case”) surfaces, we find out that the attempted solution was absolutely the
wrong way to solve the problem. I’m reminded of this post How do I inflate
a bicycle tire with a potato? - The Old New Thing - Site Home - MSDN Blogs<http://blogs.msdn.com/b/oldnewthing/archive/2007/06/07/3128210.aspx>.
On the flip side, if you are answering questions on OTN and you see someone
following this pattern, one of the best things you can do is to *NOT*
answer the question until you have all the information. You’ll save both
your time and the poster’s time if you do so.

4.       Need more than one sentence help me ASAP PLZ! (questions like this
don’t work).

5.       As a supplement to point #4 – spend some time formulating your
question and thinking about how the readers of the forum will (or will not)
be able to understand your problem. As Tom Kyte likes to say: ask the
question so that your mother would be able to understand it (assuming your
mother is not an IT professional). Remember that you have been working on
your problem for some time and are intimately familiar with all of the
details – we (the readers of your question) are not. As John Flack said
earlier – it’s even possible that when you think clearly about your problem
and formulate a clear test case, you’ll discover the solution on your own.

6.       Read the documentation. Yes, I know we are all IT pros and don’t
need to read the documentation, but it’s pretty darn good. At least scan
the Fusion Developer’s Guide for ADF Developers from cover to cover so that
you are aware of the topics discussed, and you can then read in more detail
when you need to. Make a point of doing this on a regular basis – I
regularly find new snippets in there that I skimmed over before, but now
make sense to me, given my experience.

7.       If you’re getting an error, tell us what the error is (stack
traces/log messages/etc). If I had one OTN forum point for ever y time that
someone posted I did something and got an error without telling us so much
as the error message...... oh wait, I probably do have that many OTN forum
points. If you see yourself posting any of the following sentences without
providing more detail, you’re guilty of this:

a.       “It doesn’t work”

b.      “I got an error”

8.        


 
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John Stegeman  
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 More options Jun 13 2012, 3:30 am
From: John Stegeman <John.Stege...@gmail.com>
Date: Wed, 13 Jun 2012 00:30:43 -0700 (PDT)
Local: Wed, Jun 13 2012 3:30 am
Subject: Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

whoops, sorry for the truncated post above.

I hope this is helpful!


 
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Vinod Krishnan  
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 More options Jun 13 2012, 8:12 am
From: Vinod Krishnan <vin.si...@gmail.com>
Date: Wed, 13 Jun 2012 05:12:00 -0700 (PDT)
Subject: Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

Thanks for the detailed explanation John.
After reading your post I thought of sharing a blog link which will help
new comers to troubleshoot adf issues
here goes the link
http://vtkrishn.com/2012/03/24/adf-application-troubleshooting-flowch...

Thanks,
Vinod Krishnan


 
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Timo Hahn  
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 More options Jun 14 2012, 6:31 pm
From: Timo Hahn <tomp...@web.de>
Date: Thu, 14 Jun 2012 15:31:50 -0700 (PDT)
Local: Thurs, Jun 14 2012 6:31 pm
Subject: Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman
Well, I din't expect that much feedback in this short time :)  Glad
this theme got this much attention.
I like to comment on some answers.

Chad T. wrote that he like the ability to add images to threads. I'm
with you that images sometimes are helpful to answer a question. I
remember we had this feature some time back (at the time we lost the
red bullet for threads we already visited). It was not that impressive
as some 'users' started to put images on thread which where more spam
then helpful. Oracle pulled this feature fast, and from my point of
view this was the right decision. I often work on the train where the
connection isn't capable of transferring images. Images would make
this nearly impossible. Today it's not a real problem as the
questioner can easily put images onto a file sharing host where we can
decide to look at them or not.

I think Chris M. has a very good point when he points out that we
can't archive anything if answers are given without information about
the surroundings. True, some questions can be answered without much
background. I'm giving such answers too, but nevertheless we should
remind the questioner that he should at least tell us his JDev version
and a use case.

John F. and John S. pointed out that thinking about how to ask a
question sometimes gives you the answer. This is so true. Add point 5
of John's post (try to give a understandable use case) and even more
questions are answered right away.

Timo


 
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Steven Davelaar  
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 More options Jun 15 2012, 5:12 am
From: Steven Davelaar <steven.davel...@oracle.com>
Date: Fri, 15 Jun 2012 11:12:12 +0200
Local: Fri, Jun 15 2012 5:12 am
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

What about creating a "JDev forum question template" which names all
sections that typically should be filled in with a short description?
Something like we have in bug db.

People using that template should then get priority from the forum
monitor volunteers.

Steven.

On 15/06/2012 00:31, Timo Hahn wrote:

--

Steven Davelaar| Consulting Solutions Architect
Oracle Webcenter | FMW Architecture Team (A-Team)
Tel +31 30 669 8113 | Mobile +31 6 55 33 24 28
Twitter: @stevendavelaar
A-Team ADF/Webcenter Blog <https://blogs.oracle.com/ATEAM_WEBCENTER/> |
JHeadstart
<http://www.oracle.com/technology/products/jheadstart/index.html>
NEED A-TEAM SUPPORT? File your request here!
<https://docs.google.com/spreadsheet/viewform?formkey=dGlhZWVjaFFEQmRa...>


 
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Saif Kamaal  
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 More options Jun 15 2012, 5:26 am
From: Saif Kamaal <saifkam...@gmail.com>
Date: Fri, 15 Jun 2012 02:26:47 -0700 (PDT)
Local: Fri, Jun 15 2012 5:26 am
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

Hi,

I guess we shouldn't bombard the users of the forum with too much to fill.
The current forum is very simple and hence effective to use. On the other
hand just an LOV with JDev versions would be more than enough.

thnks
Kamaal


 
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Antonis Antoniou  
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 More options Jun 15 2012, 5:35 am
From: Antonis Antoniou <antonis.anton...@eproseed.com>
Date: Fri, 15 Jun 2012 02:35:34 -0700 (PDT)
Local: Fri, Jun 15 2012 5:35 am
Subject: Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

May i suggest something?
Why not give users the ability to create a new thread via JDeveloper? This
way we can collect usefull informaiton such as JDev version, extentions,
OS, configuration files, etc...
Antonis


 
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missgeburt  
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 More options Jun 15 2012, 7:07 am
From: missgeburt <missgeb...@gmail.com>
Date: Fri, 15 Jun 2012 12:07:32 +0100
Local: Fri, Jun 15 2012 7:07 am
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

I think Antonis idea is great!
It could be integrated in Productivity Center.

The only problem with publishing issues with a few clicks is that
developers will be tempted to raise too much threads for this and that..
They might also not search whether their issue is already resolved in the
OTN.

On Fri, Jun 15, 2012 at 10:35 AM, Antonis Antoniou <


 
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Chris Muir  
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 More options Jun 15 2012, 7:24 am
From: Chris Muir <chriscm...@gmail.com>
Date: Fri, 15 Jun 2012 19:24:38 +0800
Local: Fri, Jun 15 2012 7:24 am
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

I think there is an ER in the works for this, I'll check.

However I do think we'll just get the opposite problem, lots of threads,
lots of details, no description what is wrong but a message "why doesnt it
work."

I've often thought an "ADF" Stackoverflow with gamification stats for
posters & replyers would work well as the scoring & voting works for both
parties in a thread.

Yet then we move people away from the huge amount of collateral on the OTN
Forums & split the community. This is something I've always been mindful
with the ADF EMG, I don't want it to compete with the OTN Forums. Besides
let's face it, finding anything on the Internet is already a pain in the
butt because everything is decentralized,it helps immensely when there's a
1 stop shop for finding info on a topic.

CM.

On 15/06/2012, at 7:11 PM, missgeburt <missgeb...@gmail.com> wrote:

I think Antonis idea is great!
It could be integrated in Productivity Center.

The only problem with publishing issues with a few clicks is that
developers will be tempted to raise too much threads for this and that..
They might also not search whether their issue is already resolved in the
OTN.

On Fri, Jun 15, 2012 at 10:35 AM, Antonis Antoniou <

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Hyangelo  
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 More options Jun 18 2012, 9:00 am
From: Hyangelo <hyang...@gmail.com>
Date: Mon, 18 Jun 2012 06:00:29 -0700 (PDT)
Local: Mon, Jun 18 2012 9:00 am
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

Yes! A thousand times, yes! I find that the Stackoverflow format is much
better at keeping the quality of the Q&A high. I think it is the
combination of gamification and community moderation.

I try my best to answer from time to time the occasional questions that
popup in the [oracle-adf] tag. Although sadly, the oracle-adf tag is a
ghost town of unanswered question most of the time. I recognize the
advantage of a centralized place for information but the OTN forums is IMO
ill equipped and not to mention obsolete. When was the last time that there
was an effort to improve the OTN Forums experience? Stackoverflow has a
superb and active development team behind constantly thinking of better
ways to improve the system. I don't see why the Oracle should insist that
the ADF developer community not get to pick the primary venue for Q&A
support. Does OTN Forums provide a way to filter questions by category(e.g.
by version, by BC, Controller or View)? No. Does OTN Forums make it easy to
find the top/most popular(and therefore most common) issues? No. Does OTN
Forums provide a way to get rid(or at least minimize) duplicate questions?
No. Does OTN Forums provide a way for the community to mark an answer as
incorrect/not helpful/misleading? No. I could go on but you probably get
the point.


 
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Mark Robinson  
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 More options Jun 18 2012, 4:01 pm
From: Mark Robinson <m...@mrobinson.ca>
Date: Mon, 18 Jun 2012 13:01:08 -0700
Local: Mon, Jun 18 2012 4:01 pm
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

I completely agree.  StackOverflow provides a much better interface for
dealing with questions than most forums do.  It is also aggressively
moderated to keep comment quality high.

I like the way that questions are tagged in SO versus the forum approach.
On OTN, something is in 1 forum with some annotation tag.  On SO, there is
1 "forum" but everything is tagged and you filter what tags you want to
watch.  So I can tag a question as Java, ADF Faces, Oracle10g and have it
seen by everyone who is watching those tags.  This is a better approach, I
don't know if you've been the top of OTN forums lately, there must be 100+
individual forums and you can't really search through the forum names in
any way.

Additionally, searching OTN (via Google) is really odd.  I've noticed that
often I will get a result from a page where the forum text is in
Japanese(or another Asian dialect) but the question/reply text will be in
English.  Shouldn't the forum language be derived from my browser locale
rather than the URL I go to?

Mark


 
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John Stegeman  
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 More options Jun 19 2012, 5:13 am
From: John Stegeman <John.Stege...@gmail.com>
Date: Tue, 19 Jun 2012 02:13:49 -0700 (PDT)
Local: Tues, Jun 19 2012 5:13 am
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

> The SO discussion is getting a bit off-topic - asking a good question is
> the same no matter what forum software you use.
> Unfortunately, with OTN - we gots what we gots. In other words, SO may be
> nice, but OTN is what we have. We do know that Oracle is working on
> something new for the forums, but apart from that, we haven't much
> information on what that might entail.

John

 
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Hyangelo  
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 More options Jun 19 2012, 8:54 am
From: Hyangelo <hyang...@gmail.com>
Date: Tue, 19 Jun 2012 05:54:35 -0700 (PDT)
Local: Tues, Jun 19 2012 8:54 am
Subject: Re: [ADF EMG] Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

Yeah sure but having a better tool for handling the questions and answers
certainly is just as important(hence the immense success of Stackoverflow
and SE in general). You're right that it is getting OT but I do have to say
one last thing though: why are we putting up with OTN Forums in the first
place? -_-


 
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Antonis Antoniou  
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 More options Jun 20 2012, 9:42 am
From: Antonis Antoniou <antonis.anton...@eproseed.com>
Date: Wed, 20 Jun 2012 06:42:14 -0700 (PDT)
Local: Wed, Jun 20 2012 9:42 am
Subject: Re: How to use the JDev/ADF OTN Forums effectively - with Timo Hahn & John Stegeman

And something else that is quite frustrating, at least to those that devote
personal time to help people; having questions answered and not marked as
answered or even helpful.
Is there a way for an admininstrator to mark these questions as answered
(and award the pending points)?
Thanks
Antonis


 
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