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Octavian Rasnita  
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 More options Dec 2 2011, 5:01 pm
From: "Octavian Rasnita" <orasn...@gmail.com>
Date: Sat, 3 Dec 2011 00:01:47 +0200
Local: Fri, Dec 2 2011 5:01 pm
Subject: Google sites accessibility issues
Hello,

I've seen that in the last period Google made some changes to Google Sites
which unfortunately made this service less accessible than before.

The biggest accessibility issues I found, not exactly in the order below,
were:

1. The buttons for creating and editting web pages are not text-based
anymore, but buttons which are not labeled, and some browsers allow pushing
those buttons only by using the JAWS cursor, but without those labels, they
can't be found with the JAWS cursor.
It would be nice if those buttons will be text-based again, or labeled.

2. Google Sites was not officially supporting IE6, but IE6 was able to
access Google Sites better than other browsers which are less accessible.
Google Chrome is a little accessible, but only a little. Firefox latest
version is accessible, but on Google Sites frozes the computer and I've seen
that it eats many hundreads of MB of memory and it is hard to start
installing and uninstalling older and older versions of Firefox in order to
test which one can be used better.

Until a few days ago I was able to include/upload images to Google Sites
using IE6, but in the last few days this was not possible anymore. In some
cases I found an error message printed on the page telling that the file is
empty, even though I tried to upload images that were uploaded on Google
Sites a few days ago without problems.

I was able to include images with Firefox 3.6, but very hard, because in
some cases with Firefox 3.6 I wasn't able to add the text (because the
textarea was reported as read-only), and because after clicking with the
JAWS cursor on the "Include" menu, it was very hard to find the menu option
"Images". I have tried to move the cursor up and down for a lot of times,
but only after very many trials I found that menu item. Usually JAWS
reported the same thing as the cursor was locked on a single line.

With IE6, after browsing for the image Google Sites prompted an "OK" button
which needed to be just pressed, but now Google Sites doesn't prompt that
button anymore and it should be found as a separate form somewhere at the
end of the page, as a common form, not in application mode as before.

And what's worst, sometimes that "Ok" button that should be used for
confirming the image inclusion appears as disabled, so it can't be used who
knows for what reasons, so the single solution is to refresh the page and do
the inclusion again, or even to close the browser and try again.

Starting for a few days, IE6 doesn't show that OK button at all after
including an image, so it is not included, and pressing the Save button
either don't do anything, or it makes JAWS speak an error message that
something is wrong, but I couldn't understand that very short message very
well, and I couldn't find it printed somewhere on the page in order to be
able to read it better word by word, but it was something about a thing
which is not valid or something like that.

3. The key combination Control+S for saving the currently eddited page
sometimes works but sometimes not, and it just makes a click as when
pressing a disabled button. Sometimes nothing happends even if I press the
Save button with the JAWS cursor, and in those cases usually nothing
happends even if I press the Cancel button and I need to close the window
and open it again.

4. The menus that should be used for accessing more actions, like deleting
the current page or for including an image are very hard accessible, only by
using the JAWS cursor, and this was better accessible in IE6 which now can't
be used for including images as before, because in Firefox, especially in
the newest versions, JAWS cursor can find very few elements on the screen
and I've seen that after an Insert+Escape for refreshing the buffer, instead
of seeing the screen better, JAWS was able to read just the title bar of
Firefox window. And with Chrome is even worse.
And after choosing an action, for example for deleting the current page, the
dialog that request a confirmation for deleting it or not, is also hard to
access with the JAWS cursor in order to press the "Delete" button.
(At least it is good that there is the hotkey Shift+3 for deleting the
current page. It would be very good if there would be more hotkeys for more
actions, including for confirmation dialogs, and have somewhere a list of
all the hotkeys.)

Thanks.

--Octavian


 
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Ryan E. Benson  
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 More options Dec 2 2011, 6:29 pm
From: "Ryan E. Benson" <ryan.ben...@gmail.com>
Date: Fri, 2 Dec 2011 18:29:11 -0500
Local: Fri, Dec 2 2011 6:29 pm
Subject: Re: Google sites accessibility issues
Octavian,

I am absolutely speechless that you had to revert to IE 6 to use this
service. Various thread replies I have seen on this list by Google
employees, are boasting Chrome's so called greatness. While testing
withe Chrome, were you using JAWS still or did you use ChromeVox?

--
Ryan E. Benson


 
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Octavian Rasnita  
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 More options Dec 2 2011, 6:39 pm
From: "Octavian Rasnita" <orasn...@gmail.com>
Date: Sat, 3 Dec 2011 01:39:25 +0200
Local: Fri, Dec 2 2011 6:39 pm
Subject: Re: Google sites accessibility issues
Hi Ryan,

I was using JAWS because I am used to use it better than any other screen
reader.

--Octavian


 
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Ryan E. Benson  
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 More options Dec 2 2011, 6:44 pm
From: "Ryan E. Benson" <ryan.ben...@gmail.com>
Date: Fri, 2 Dec 2011 18:44:03 -0500
Local: Fri, Dec 2 2011 6:44 pm
Subject: Re: Google sites accessibility issues
I assumed as much. Again, sadly Google will probably advise you that
it works only on their setup "for now." That is Chrome and vox.

--
Ryan E. Benson


 
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Octavian Rasnita  
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 More options Dec 3 2011, 2:24 am
From: "Octavian Rasnita" <orasn...@gmail.com>
Date: Sat, 3 Dec 2011 09:24:53 +0200
Local: Sat, Dec 3 2011 2:24 am
Subject: Re: Google sites accessibility issues
Well, I read that "Once you have ChromeVox installed, you will be navigating
web content in Chrome with ChromeVox and everything else with your existing
screen reader.". This is not very nice at all!

It is like saying that Google offers accessible services, but some of them
need to be accessed only with a certain operating system which has very few
users. For a screen reader user, the screen reader is the interface, it is
like an operating system, with its features and key combinations that need
to be learned, and it is not productive at all to need to switch the screen
reader for using the web apps.

Anyway, I installed ChromeVox. I was disappointed from the start, because it
installed it in my native language instead of English and I couldn't find
how to change this.
Then the installation guide said that it will let me download a setup
program that I can run on my computer, but it installed it directly from the
web, which I don't like at all also.

Then I am reading the ChromeVox documentation and I can say that its
interface is horrible. For example, with JAWS I just need to press the
letter "H" if I want to jump to the next heading, while with ChromeVox I
need to press "Shift + Search + N + H" which under Windows means "Alt +
Control + N + H". Just for jumping to the next heading! (which is a very
much used feature in a screen reader).

Then I have tried the ChromeVox tutorial until Chrome became unresponsive.
And I tried to close it, but it told that this program is not responsive so
I needed to kill it.

The way it allows navigation on a page by different groups at different
levels is not nice at all. I know that it is only alpha, but an alpha screen
reader is not appropriate for be used in production with Google Sites.
Google Sites is a pretty old service, and Google should offer accessibility
for Windows users in the first place, because most computer users that use a
screen reader are Windows users. And most computer users are desktop users
and not only browser users.

Too bad that Google is interested only in the superficial computer users, so
it is interested mostly in the accessibility for services like YouTube and
netbook users and it is not very friendly for programmers.

And searching more about Chrome, I found the following comments in the
last period, and they are not very encouraging:

Comment by
bayoumit...@hotmail.com,
Nov 6, 2011

how do i uninstall chromevox ?

Comment by
callmeyo...@yahoo.com,
Nov 6, 2011

HOW THE FUCK DO I UNINSTALL THIS SHIT IT NEVER SHUTS UP! AND I CAN'T FIND
WHERE THE LITTLE TAB FOR IT WENT. ITS ANNOYING. I THOUGHT IT WOULD BE A COOL
APP
BUT IT SUCKS

Comment by
brianj...@ccvn.com,
Nov 16, 2011

IT SUCKS HOW DO YOU REMOVE IT

Comment by
doodlebu...@gmail.com,
Nov 20, 2011

I totally agree with the above sentiments...minus the language, of
course!!!!

Comment by
sean2sus...@gmail.com,
Nov 22, 2011

I would also like to know how to uninstall it. please help.

Comment by
peanutto...@gmail.com,
Nov 23, 2011

How do i turn ChromeVox
?
 off, or delete this program.

--Octavian

...

read more »


 
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Brian's Mail list account BY  
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 More options Dec 3 2011, 3:51 am
From: "Brian's Mail list account BY" <bgli...@blueyonder.co.uk>
Date: Sat, 3 Dec 2011 08:51:55 -0000
Local: Sat, Dec 3 2011 3:51 am
Subject: Re: Google sites accessibility issues
One just should not have to learn a new screenreader to use web sites, can
you imagine if you have to use different browsers and screenreaders for each
site, it would be ridiculous. Also, I have in fact now given most google
stuff the big E. My brain cannot cope its all too much.
 I use nvda and have two versions of Firefox and one of IE and this is as
far as I feel I should need to go. Most web sites will work with one of
these and its ridiculous to suggest that google should be a special case.
 Brian

bgli...@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
bria...@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.


 
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Octavian Rasnita  
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 More options Dec 3 2011, 2:48 pm
From: "Octavian Rasnita" <orasn...@gmail.com>
Date: Sat, 3 Dec 2011 21:48:51 +0200
Local: Sat, Dec 3 2011 2:48 pm
Subject: Re: Google sites accessibility issues
Google is not a special case. Google Sites has accessibility problems with
all screen readers, including Chrome.
The special thing is that ChromeVox has accessibility problem with all the
sites including Google Sites. :-)

--Octavian


 
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lucia greco  
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 More options Dec 3 2011, 8:53 pm
From: lucia greco <l...@accessaces.com>
Date: Sat, 3 Dec 2011 17:53:25 -0800
Local: Sat, Dec 3 2011 8:53 pm
Subject: Re: Google sites accessibility issues
i have been playing this it much more lately and i am starting to find
some light at the end of the  tunnel i actualy like useing docs with
it a lot i find it kind of fun. but browsing with it is just to hard
still. i get better with it every time i pick up  my chrom book but it
is quite hard. the point of this list is for people to say what is not
working and what is so that the next vertion is better and better

On 12/2/11, Octavian Rasnita <orasn...@gmail.com> wrote:

...

read more »


 
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Abhishek Surana  
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 More options Dec 2 2011, 5:59 pm
From: Abhishek Surana <sur...@google.com>
Date: Fri, 2 Dec 2011 17:59:26 -0500
Local: Fri, Dec 2 2011 5:59 pm
Subject: Re: Google sites accessibility issues

On Fri, Dec 2, 2011 at 5:01 PM, Octavian Rasnita <orasn...@gmail.com> wrote:
> Hello,

> I've seen that in the last period Google made some changes to Google Sites
> which unfortunately made this service less accessible than before.

> The biggest accessibility issues I found, not exactly in the order below,
> were:

> 1. The buttons for creating and editting web pages are not text-based
> anymore, but buttons which are not labeled, and some browsers allow pushing
> those buttons only by using the JAWS cursor, but without those labels, they
> can't be found with the JAWS cursor.
> It would be nice if those buttons will be text-based again, or labeled.

There is aria-label on both the buttons and there "e" for edit and "c" for
create are hotkeys

Yes, as you said Sites does not support IE6, so please do upgrade the
browser. I tried navigating the "Insert" menu using keyboard on Firefox 3.6
and it works fine.
Firefox memory issue could be just because of a bad installation, please
try to re-install or upgrade because Sites doesn't keep any connections
open, there should be no memory consumption when using Sites. I feel you
will see memory issues when accessing anything on the internet.

There are lot of hotkeys :). You should enter "?" and it will give all
hotkeys. When in edit mode, there are different set of hotkeys.

Hope this helps.


 
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Sina Bahram  
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 More options Dec 2 2011, 6:43 pm
From: "Sina Bahram" <sbah...@nc.rr.com>
Date: Fri, 2 Dec 2011 18:43:17 -0500
Local: Fri, Dec 2 2011 6:43 pm
Subject: RE: Google sites accessibility issues
I would point out that the other browsers in question were comparable with IE6. What I mean by that, or rather what I'm curious
about is whether IE 8+, firefox 7+, and so forth, were tried?

Teddy, I hear you on the memory issues with FF, and I can't blame you at all for not wanting to try different versions, but it might
be elucidating to do so just for a test?

Also, how about IE9? What version of jaws are you using? Sorry fi I missed that before.

Take care,
Sina

Website: www.SinaBahram.com
Twitter: @SinaBahram


 
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Octavian Rasnita  
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 More options Dec 5 2011, 1:23 am
From: "Octavian Rasnita" <orasn...@gmail.com>
Date: Mon, 5 Dec 2011 08:23:29 +0200
Local: Mon, Dec 5 2011 1:23 am
Subject: Re: Google sites accessibility issues

Thank you for your help. It is helpful. I will try the hotkeys you suggested.

--Octavian


 
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Octavian Rasnita  
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 More options Dec 5 2011, 1:31 am
From: "Octavian Rasnita" <orasn...@gmail.com>
Date: Mon, 5 Dec 2011 08:31:51 +0200
Local: Mon, Dec 5 2011 1:31 am
Subject: Re: Google sites accessibility issues
Hi Sina,

I have tried only Firefox 8, Firefox 3.6, IE6 and latest Chrome.
If I had free time, of course I would have tried more versions...

Firefox 8 consumes more than 400 MB and not the memory was the problem, but the fact that it reacted very very slow, so the computer appear as frozen for 10 - 20 seconds after each hotkey pressed.

Chrome especially, but Firefox also, had problems allowing the JAWS cursor to read the entire window, to be at least able to click on the things I can see on the page. Sometimes the entire page is visible, sometimes only some parts, and sometimes only the title bar.

I am planning to install IE9, but with IE there is a bigger problem, because I cannot test IE7, 8 or 9, and if I won't find them accessible enough to be able to go back to IE6 because it is not possible. And of course, I don't care only about the accessibility of Google services, but of other sites also.

But if you have tried IE8 and 9, which of them do you recommend? For JAWS 13, is IE9 at least as accessible as IE8?

Thanks.

--Octavian


 
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Sina Bahram  
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 More options Dec 5 2011, 9:46 am
From: "Sina Bahram" <sbah...@nc.rr.com>
Date: Mon, 5 Dec 2011 09:46:35 -0500
Local: Mon, Dec 5 2011 9:46 am
Subject: RE: Google sites accessibility issues
I find IE9 to be the most accessible out of all IE versions, if you are a jaws user.

Take care,
Sina

Website: www.SinaBahram.com
Twitter: @SinaBahram


 
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