Hello out there, I have a Problem with an Update installation from an
old InstallShield Setup. The new Setup is generated with the WiX
toolkit. The old Setup is from InstallShield. When I try the update on
a Windows Vista PC it fails, on an XP PC it goes all fine. The log of
the Installer hadn’t given me any Idea what the problem could be. The
new Wix setup runs through the “Windows Vista Logo Program Suite”
validation from Orca with only ICE33 and ICE57 Warnings. If I install
the new Setup directly all works fine and no errors occur, also when I
use an old Wix generated setup to run the update installation. Only
with the InstallShield Setup it doesn’t work. Currently we are using
the InstallShield version 7.

The error entries are:

Property(N): PrimaryVolumeSpaceRequired = 0
Property(N): PrimaryVolumeSpaceRemaining = 0
MSI (s) (B8:20) [04:49:51:946]: Attempting to delete file C:\Windows
\Installer\908c3.mst
MSI (s) (B8:20) [04:49:51:956]: Unable to delete the file. LastError =
32
MSI (s) (B8:20) [04:49:51:976]: Attempting to delete file C:\Windows
\Installer\908c3.mst
MSI (s) (B8:18) [04:49:52:026]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (B8:18) [04:49:52:046]: Note: 1: 2262 2: Error 3: -2147287038
Action ended 4:49:52: RemoveExistingProducts. Return value 3.
Action ended 4:49:52: INSTALL. Return value 3.

Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
MSI (s) (B8:18) [04:49:55:191]: MainEngineThread is returning 1603
MSI (s) (B8:D8) [04:49:55:211]: Destroying RemoteAPI object.
MSI (s) (B8:08) [04:49:55:231]: Custom Action Manager thread ending.
MSI (s) (B8:D8) [04:49:55:281]: RESTART MANAGER: Session closed.
MSI (s) (B8:D8) [04:49:55:411]: RESTART MANAGER: Session closed.
MSI (c) (90:88) [04:49:55:441]: Back from server. Return value: 1603
MSI (c) (90:88) [04:49:55:451]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied.  Counter after
decrement: -1
MSI (c) (90:88) [04:49:55:471]: PROPERTY CHANGE: Deleting
SECONDSEQUENCE property. Its current value is '1'.
Action ended 4:49:55: ExecuteAction. Return value 3.
MSI (c) (90:88) [04:49:55:491]: Doing action: FatalError
MSI (c) (90:88) [04:49:55:501]: Note: 1: 2205 2:  3: ActionText
Action 4:49:55: FatalError.
Action start 4:49:55: FatalError.
Action 4:49:55: FatalError. Dialog created
Action ended 4:50:18: FatalError. Return value 2.
Action ended 4:50:18: INSTALL. Return value 3.
Property(C): Media = C:\Program Files\org.manager\Media\

MSI (c) (90:88) [04:50:21:459]: Grabbed execution mutex.
MSI (c) (90:88) [04:50:21:479]: Cleaning up uninstalled install
packages, if any exist
MSI (c) (90:88) [04:50:21:519]: MainEngineThread is returning 1603

Has anyone an Idea what could be the Problem?