Social Media vs. Knowledge Management: A Generational War

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JT Maloney (IM: jheuristic)

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Dec 10, 2008, 12:28:13 PM12/10/08
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Hi –

 

This is the best ‘damn’ blog I have ever read by far.

 

http://tinyurl.com/4g8sb2

 

Caution: it is provocative and mercilessly slaughters sacred cows. Hold onto your seat. It is bit of an in-your-face rant, but in style only. The substance is so rock-solid it should scare the daylights out of you. It covers the essential material that most people are just afraid to talk about…

 

This blog sheds the arc light of truth on vast generational problems we face. It is done not with the typical, cautious nibble around the edges, but by taking huge bite after bite. It elaborates the inexorable, and confident value network and intangible economic transformation (‘the war’) in play as individuals, in business, for the organization, environment and civil society itself.

 

There are many, many, many extremely cogent and precise observations. Here is small a sample.

 

1.    By contrast, not only do Boomers not get complexity, they are suspicious of it, thanks to their early cultural training which deifies simplicity.  

 

2.    Expertise locators are not social networks: Many companies today want internal “Facebook” (Millenial) or LinkedIn (Gen X) type systems. In management conversations, you’ll often hear the overall requirement being described as an “Expertise Locater” systems. …the idea of an expert really comes from the Boomer yearning for community opinion leaders with the moral authority to form a priestly elite. Gen X’ers just want to see social graph data, Millenials just want to connect indiscriminately.

3.    the Millenials created their generation of ideology-indifferent online communities around social networks where groups are not Good or Evil, but just are, and where people again are the focal point, over content. I am uncomfortable even applying the “container” metaphor of “community” to the Millenial architectures — they have a leakiness and porosity that only works with the label “network.”

  1. SOA and SaaS are Gen X; Clouds are Millenial: It seems likely that Service-Oriented Architecture and Software as a Service will play a big part in the creation of Enterprise 2.0. The lack of right-brained creativity in the acronyms alone should tell you that they represent Gen X attempts to conquer complexity in a pragmatic and potentially ugly way. But the notion of “Cloud” is a curious one. It is in the same family of technology ideas as SOA and SaaS, but unlike them, is metaphoric. But it is curiously devoid of ideological overtones. That signals that it is culturally a Millenial idea (I’d bet a small sum that whoever came up with the term was born after 1975 — a late X’er or a Millenial).

5.    (The war) ...won’t be just a victory of fashion. It will be a fundamental victory of the better idea. Social media are an organic, protean, creative and energetic force. KM is a brittle, mechanical, anxiety and fear-ridden structure.

 

Please read the whole post.

 

 

At the “Program for the Future” (PFTF) event yesterday and Monday in San Jose, the popular collective intelligence event and landmark recognition for Doug Engelbart, the event t-shirts had this quote from Doug and his picture,

 

Innovate how we work together to solve the big problems and benefit humanity.”

   

 

If you know Doug and ever worked with him, you know how frustrated he can become concerning his vision of collective intelligence. He recognizes the main barriers to accelerated co-evolution are social, value and network in orientation and context. If you read, study and share, “Social Media vs. Knowledge Management: A Generational War” you will understand the issues. It will help us all move closer to Doug’s vision vis-à-vis value networks and VNA.

 

http://bootstrap.org/

 

-j

 

P.S. PFTF slides and stuff here: http://tinyurl.com/63hbku

 

 

John Bordeaux

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Dec 10, 2008, 12:42:59 PM12/10/08
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I encourage all to read the comments as well.  Venkat raises some interesting issues, but his somewhat haphazard categorization and interest in 'intergenerational warfare' leads him to misrepresent a few concepts and disciplines.  It is KM's fault that someone can so misrepresent the field, but that doesn't mean his substance is rock solid.

jb

bda...@kikm.org

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Dec 10, 2008, 1:00:26 PM12/10/08
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I read this blog recently and this was also my take...not sure what's got John so juiced...
 
The knowledge game is much bigger and deeper than Venkat realizes... he does even seem to have a clue about IP, intangibles, and knowledge markets for example and those will be influencing the real economy
long after all this millenial infatuation with social media has passed its hype cycle
 
There is another WAR going on that Venkat seems to be missing - "The war between the intangible and tangible sectors of the U.S. economy is over—and intangibles have won"
 
The knowledge game really is for grown-ups and yes if I am to include myself "big kids" !!
 
Bryan
 
 
Bryan Davis
President
Kaieteur Institute For Knowledge Management
67 Alberta Avenue
Toronto, Ontario.
M6H-2R7
Tel: 416-651-1837
E-Mail: bda...@kikm.org
Internet: www.kikm.org
              www.inthekzone.com
 
Profit from our Knowledge !

Snowden Dave

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Dec 10, 2008, 1:34:36 PM12/10/08
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I can't believe that anyone is still taking it seriously

- Its a classic example of the strawman fallacy, describing an approach to KM that most people who decry/reject
- Fails to even acknowledge take up of social computing by older age groups
- Indulges in crude stereotyping by age
- Exhibits complete ignorance


Dave Snowden
Founder & Chief Scientific Officer
Cognitive Edge Pte Ltd

Now blogging at www.cognitive-edge.com


jb

At the "Program for the Future" (PFTF) event yesterday and Monday in San Jose, the popularcollective intelligence event and landmark recognition for Doug Engelbart, the event t-shirts had this quote from Doug and his picture,

Michael G. Cayley

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Dec 10, 2008, 1:25:29 PM12/10/08
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Nice digg to that biz week article Bryan.

Agree that increase in productivity in the dev of intangible assets is a bright light for North America.

But the social media thing is not going to be over ... it is changing everything dude ... driven by bandwidth.

http://twurl.nl/r7e1yp

ah, er ... can I still even use that word "dude"?  So '80s ... adults, kids, that bit is confusing.

Best of the season to everyone!
mc

 





From: bda...@kikm.org
To: Value-N...@googlegroups.com

Subject: Re: Social Media vs. Knowledge Management: A Generational War
Date: Wed, 10 Dec 2008 13:00:26 -0500
<BR



Win a trip with your 3 best buddies. Enter today.

Matt Moore

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Dec 10, 2008, 4:49:38 PM12/10/08
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repeat after me everyone:
- "wikis good, km bad"
- "gen y good, boomers bad"
- "emergence good, control bad"
- "four legs good, two legs bad"



David Meggitt

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Dec 10, 2008, 5:13:27 PM12/10/08
to Value Networks
OK then:
gen y aimless, social media addicts: boomers guided by values,
beliefs, history, narrative...mission!

JT Maloney (IM: jheuristic)

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Dec 10, 2008, 8:58:59 PM12/10/08
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Hi –

 

Thanks for the comments on Social Media vs. Knowledge Management: A Generational War.

 

The remarks were expected from the KM "Confucius-type Mandarins" that Peter Drucker always warned us about. The typical, self-absorbed nature of them are also no surprise whatsoever.

 

Here are some further observations for those Boomers that maybe got the nose tweaked by the excellent Generational War blog.

 

·         The crushing irony of the recursive response to a social medium, the blog, about social media, should not be lost. Hilarious!

·         Social media are not an ‘infatuation;’ They are changing everything. Permanently. Chicago Tribune Chapter 11 today. NYT next?

·         Demographics is a statistical discipline that allows induction and logical observations of generational (age) behaviors.

·         Everybody knows a Twittering grandmother; There are plenty of geezers on Facebook., there’s no age stereotyping. Please.

·         In the philosophy of science and in innovation, ‘complete ignorance’ is often a requirement, a predicate to stunning breakthroughs!

 

Furthermore, most importantly, it is hardly a ‘straw man fallacy’ since KM is malignant. Here is particularly pathetic symptom of KMs metastatic pathology…

 

“Join Rory Chase, managing director, Teleos, Carla O'Dell, president, APQC, and executives from several recognized organizations for a complimentary Knowledge Management (KM) Webinar discussing how, for the second year in a row, McKinsey & Company has been named the overall Global MAKE Winner. Winner’s organizational structures reflect the 21st global knowledge economy.”  (Gag!)

 

This is representative of ‘most people’ and is definitely serious. This is what your precious, prideful KM Establishment respects, accepts, honors and awards! [Sadly, the situation is worse that described even in the Generational War blog.]

 

Organizational structure?” Isn’t that exactly what the “Social Media vs. Knowledge Management” blog faults?

 

No, not a straw man fallacy, not by a long shot. Sorry, but for many, KM is exactly what the blogger says it is, “…a brittle, mechanical, anxiety and fear-ridden structure.”

 

 

Of course, a major client of McKinsey is General Motors. ‘Nuff said. Further editorial held to protect the innocent.

 

Here is a sterling example of dopey Boomer-KM and its stupefying hubris.

 

http://tinyurl.com/5s43x7

 

 

Let go of your engrained, pre-conceived notions of KM and read, study this blog again. It’s spot-on.

 

http://tinyurl.com/4g8sb2

 

 

-j

 

 

 

 

 

   

 

 

John Bordeaux

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Dec 10, 2008, 9:10:17 PM12/10/08
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I don't know if there is a gentle way to disagree without incurring vitriol, but for my part:

* APQC hasn't represented KM in a long time, ditto with MAKE. (They never had me, but certainly lost me when they crowned SAIC.)

* It is the caricatured notions of KM that are at the heart of this misguided notion.  To claim that KM practitioners don't recognize the revolution that accompanies drastically increased connectedness - particularly that enabled by these technologies - is to simply ignore the good work of many.  

* If anyone reads that blog and learns something new, then they haven't been practicing KM in this century.  At least, not well.

Regards,
jb

Brad Hoyt

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Dec 10, 2008, 10:54:13 PM12/10/08
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Here's the rebutal blog: *http://tinyurl.com/6otwsw

*"E2.0 (SM in the workplace) delivers the platforms and tools necessary
to reach the KM ideals we have sought for years. While the inherent
ungoverned disorder of social media seems radical to some KM
administrators, most KM advocates welcome these tools in their quest to
free information and improve performance."
*
*Cheers,

brad*
*
JT Maloney (IM: jheuristic) wrote:
>
> Hi –
>
>
>
> Thanks for the comments on *Social Media vs. Knowledge Management*: /A
> Generational War/.
>
>
>
> The remarks were expected from the KM "/Confucius-type Mandarins/"
> that *Peter Drucker* always warned us about. The typical,
> self-absorbed nature of them are also no surprise whatsoever.
>
>
>
> Here are some further observations for those *Boomers* that maybe got
> the nose tweaked by the excellent /Generational War /blog.
>
>
>
> · The crushing irony of the recursive response to a social
> medium, the blog, about social media, should not be lost. Hilarious!
>
> · Social media are not an ‘/infatuation;/’ They are changing
> everything. Permanently. *Chicago Tribune* /Chapter 11/ today. NYT next?
>
> · /Demographics/ is a statistical discipline that allows
> induction and logical observations of generational (age) behaviors.
>
> · Everybody knows a *Twittering* grandmother; There are plenty
> of geezers on *Facebook*., there’s no age stereotyping. Please.
>
> · In the philosophy of science and in innovation, ‘/complete
> ignorance/’ is often a requirement, a predicate to stunning breakthroughs!
>
>
>
> Furthermore, most importantly, it is hardly a ‘/straw man fallacy’/
> since KM is malignant. Here is particularly pathetic symptom of KMs
> metastatic pathology…
>
>
>
> /“Join *Rory Chase*, managing director, Teleos, *Carla O'Dell*,
> president, APQC, and executives from several recognized organizations
> for a complimentary Knowledge Management (KM) Webinar discussing how,
> for the second year in a row, *McKinsey & Company* has been named the
> overall Global MAKE Winner. //Winner’s organizational structures
> reflect the 21st global knowledge economy.” // /(Gag!)//
>
>
>
> This is representative of ‘/most people’/ and is /definitely serious/.
> This is what your precious, prideful *KM Establishment* respects,
> accepts, honors and awards! [Sadly, the situation is worse that
> described even in the /Generational War/ blog.]
>
>
>
> “/_Organizational structure_/?” Isn’t that exactly what the “*Social
> Media vs. Knowledge Management*” blog faults?
>
>
>
> No, not a straw man fallacy, not by a long shot. Sorry, but for many,
> KM is exactly what the blogger says it is, /“…a brittle, mechanical,
> anxiety and fear-ridden _structure_/.”
>
>
>
>
>
> Of course, a major client of McKinsey is *General Motors*. ‘Nuff said.
> Further editorial held to protect the innocent.
>
>
>
> Here is a sterling example of dopey *Boomer-KM* and its stupefying hubris.
>
>
>
> http://tinyurl.com/5s43x7
>
>
>
>
>
> Let go of your engrained, pre-conceived notions of KM and read, study
> this blog again. It’s spot-on.
>
>
>
> *http://tinyurl.com/4g8sb2 *
>
>
>
>
>
> -j
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> >

--
Brad Hoyt
Hoyt Consulting - Helping Organizations Leverage Their Know-how
www.hoytconsulting.com
Office: +1 515.949.3133
Mobile: +1 515.306.1544
fax: +1 515.322.0672
http://xri.net/=Brad.Hoyt

"In the United States today, we have more than our share of the nattering nabobs of negativism. They have formed their own 4-H Club -- the "hopeless, hysterical hypochondriacs of history." -- Spiro T. Agnew, 9/11/70

This email is confidential, may be legally privileged, and is for the intended recipient only. If you are not the intended recipient, please inform the sender and delete the email immediately.

Benoit Couture

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Dec 10, 2008, 9:11:19 PM12/10/08
to Value-N...@googlegroups.com
Genius comes from all kinds of different directions...
 
So here's my two bit's worth to this present genial sillinest...
 
I parked a page a while back at the Taking it Global site for youth called:
 
Ancient Voice of Humanity's Youth
 
The main line that I wish to interject here is uner Opportunity for Youth:
 
And says: 
 
"To take part in the connectivity of the trans-generational youth of all ages."
 
The whole at:
 
and:
 
 
The more I participate with those who have a real sense of the front line, the more I come to see how much we need each other, in the assembling of the parts into the whole...
 
Benoit
 


--- On Wed, 12/10/08, David Meggitt <david....@gmail.com> wrote:

Karla S McKee

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Dec 10, 2008, 10:40:56 PM12/10/08
to Value-N...@googlegroups.com

I always cringe a bit when demographic labels are used to generalize about values and attitudes across broad social groups, but I can understand how Rao's perspective arose. The younger one is, the less exposed one is to traditional concepts and, in consequence, the more likely one is to be open to new perspectives. Clearly this is not true of everyone, but it can be true of enough people that a few experiences such as Rao's can lead to stereotyping.

 

Really, though, it seems to me not to be a generational war, per se, but a war between old concepts and new. Humans assimilate novel information by matching it to their current values and beliefs. This why a "technical argument tends to be largely a rationalization of a psychological one." To be accepted, it must fit individuals' worldviews. I daresay that, in 20 years, 'millennials' will have to struggle with younger generations' approaches.

 

Thus, while I object to Rao's neat generational divisions, I certainly have witnessed the challenge of trying to move forward when those in power want to slog through the "proven" methods by which they have always done things because they understand the processes and the risks. Rather than wait for the implacable to retire (particularly given that some them, in my experience, are among younger generations), we need to educate them, as when Rao challenged another panelist's viewpoints. Old ideas and technologies, after all, are springboards for the new. Sometimes, though, we need to help others make the transitions.




 

-----Original Message-----
From: "JT Maloney (IM: jheuristic)"
Sent: Dec 10, 2008 5:58 PM
To: Value-N...@googlegroups.com
Subject: RE: Social Media vs. Knowledge Management: A Generational War

Hi –

 

Thanks for the comments on Social Media vs. Knowledge Management: A Generational War.

 

The remarks were expected from the KM "Confucius-type Mandarins" that Peter Drucker always warned us about. The typical, self-absorbed nature of them are also no surprise whatsoever.

 

Here are some further observations for those Boomers that maybe got the nose tweaked by the excellent Generational War blog.

 

·         The crushing irony of the recursive response to a social medium, the blog, about social media, should not be lost. Hilarious!

·         Social media are not an ‘infatuation;’ They are changing everything. Permanently. Chicago Tribune Chapter 11 today. NYT next?

·         Demographics is a statistical discipline that allows induction and logical observations of generational (age) behaviors.

·         Everybody knows a Twittering grandmother; There are plenty of geezers on Facebook., there’s no age stereotyping. Please.

·         In the philosophy of science and in innovation, ‘complete ignorance’ is often a requirement, a predicate to stunning breakthroughs!

 

Furthermore, most importantly, it is hardly a ‘straw man fallacy’ since KM is malignant. Here is particularly pathetic symptom of KMs metastatic pathology…

 

“Join Rory Chase, managing director, Teleos, Carla O'Dell, president, APQC, and executives from several recognized organizations for a complimentary Knowledge Management (KM) Webinar discussing how, for the second year in a row, McKinsey & Company has been named the overall Global MAKE Winner. Winner’s organizational structures reflect the 21st global knowledge economy.”  (Gag!)

 

This is representative of ‘most people’ and is definitely serious. This is what your precious, prideful KM Establishment respects, accepts, honors and awards! [Sadly, the situation is worse that described even in the Generational War blog.]

 

Organizational structure?” Isn’t that exactly what the “Social Media vs. Knowledge Management” blog faults?

 

No, not a straw man fallacy, not by a long shot. Sorry, but for many, KM is exactly what the blogger says it is, “…a brittle, mechanical, anxiety and fear-ridden structure.”

 

 

Of course, a major client of McKinsey is General Motors. ‘Nuff said. Further editorial held to protect the innocent.

 

Here is a sterling example of dopey Boomer-KM and its stupefying hubris.

 

http://tinyurl.com/5s43x7

 

 

Let go of your engrained, pre-conceived notions of KM and read, study this blog again. It’s spot-on.

 

http://tinyurl.com/4g8sb2

 

 

-j

 

 

 

 

 

   

 

 


Snowden Dave

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Dec 11, 2008, 1:18:14 AM12/11/08
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Fully support you here John and interestingly a lot of major bloggers decided not to both responding as to do so would be to give the post more attention than it deserved.

John - please stop making stupid and extreme statements, or if you have any integrity left, then be specific in your accusations.  The comment on self-absorbed mandarins is typical,  name names and be prepared to stand by your statements or have the common decency to shut up and stop hiding behind a smokescreen of innuendo.  It does you little credit and damages this list serv.



Dave Snowden
Founder & Chief Scientific Officer
Cognitive Edge Pte Ltd

Now blogging at www.cognitive-edge.com


Snowden Dave

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Dec 11, 2008, 1:20:45 AM12/11/08
to Value-N...@googlegroups.com
FAD, the first John who I support is John B, the second John (to whom I have responded with similar language to his own) is John M



Dave Snowden
Founder & Chief Scientific Officer
Cognitive Edge Pte Ltd

Now blogging at www.cognitive-edge.com


JT Maloney (IM: jheuristic)

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Dec 11, 2008, 11:34:58 AM12/11/08
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Hi –

 

Thanks again for all the comments. Flow is key to achieving fundamental advancements.

 

Here linked and attached is excellent opinion piece that reinforces Social Media vs. Knowledge Management: A Generational War, and offers an historical perspective. It’s from a familiar, friendly and thoughtful voice.

 

http://www.theatlantic.com/politics/ecbig/soctrans.htm

 

“The twenty-first century will surely be one of continuing social, economic, and political turmoil and challenge, at least in its early decades. What I have called the age of social transformation is not over yet. And the challenges looming ahead may be more serious and more daunting than those posed by the social transformations that have already come about, the social transformations of the twentieth century.”

 

Recall, after three decades as a KMer, my reaction was to curse Social Media vs. Knowledge Management  for being so cogent and accurate. Arrgh!

 

We currently in the throes of enormous, fast-moving social innovation, turmoil and change in media, wealth, culture and collective intelligence. It is normal and okay to be resistive, puzzled and emotional. By every measure, and by excellent thought blogs like Social Media vs. Knowledge Management, clearly our particular “age of social transformation”  is just beginning.

 

Concerning mandarins, Confucius and self-absorbed KMers, good ol’ Peter D. frequently warned us, including in SocTrans attached… 

 

“For instance, society could easily degenerate into emphasizing formal degrees rather than performance capacity. It could fall prey to sterile Confucian mandarins--a danger to which the American university is singularly susceptible. On the other hand, it could overvalue immediately usable, "practical" knowledge and underrate the importance of fundamentals, and of wisdom altogether.”

 

The social reorientation of work, wealth, the environment and civil society to intangibles, value and networks is in full swing, accelerating every day. It doesn’t need to be generational or a war, but it is as sweeping and profound as the metaphor implies.

 

For example, how many major city newspapers need to tank, be permanently dissolved, before people comprehend the social media revolution?

 

For another example, at the Program for the Future, among the lead breakout issues was how to make collective intelligence inclusive and avoid another ‘digital divide.’

 

It is not my intention to be harsh, hurt feelings or go off-the-rails. Concerning the specifics of KM, social media, mastery of intangibles and network competence, there are just enormous gaps. Examples are legion. Emblematic are the offerings of “KM Certifications” where social media, intangibles and network analytics are often absent. C’mon folks, you know the list goes on and on. KM is plainly deficient.

 

These gaps are not my invention or an invention of “Social Media vs. Knowledge Management.”  It’s just the way it is, the way it turned out. The responses here are self-evident. KM is brittle, rigid, fearful, risk-adverse and hypersensitive to criticism. KM is not unlike its betrothed, Corporate IT. These are bad signs. The prospects for change or developing its way out of the current situation are quite dim, but hope springs eternal.

 

Cordially,

 

-j

 

The Age of Social Transformation.pdf

John Bordeaux

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Dec 11, 2008, 11:55:40 AM12/11/08
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Please support your characterization of KM below.

I had no idea we had settled on a monolithic definition and practice for KM, but you seemed to have resolved all the discussions on KM listservs - to the point of concluding the practice is now brittle, etc.

Either support your arguments or consider that you are unnecessarily insulting KM practitioners steeped in the very technologies and social changes you say we refuse to embrace.  

Sent from my iPhone. (Wow. JB uses an iPhone? How anomalous.)  
<The Age of Social Transformation.pdf>

dave.s...@cognitive-edge.com

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Dec 11, 2008, 12:02:48 PM12/11/08
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Do we gather from this that you are withdrawing the bulk of you earlier polemic and apologising for the stereotyping?

Sent from my BlackBerry® wireless device


From: "JT Maloney \(IM: jheuristic\)"
Date: Thu, 11 Dec 2008 08:34:58 -0800
To: <Value-N...@googlegroups.com>
Subject: RE: Social Media vs. Knowledge Management: A Generational War

Matt Moore

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Dec 11, 2008, 6:08:41 PM12/11/08
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Now before everyone reaches for their handbags to start belting each other, with, may I politely suggest we bring this back to value networks.

What interests me is that value networks haven't been applied more to social media ecosystems.

There's a growing appreciation of ONA/SNA by social media types - Laurie Locklee, Stewart Mader & James Matheson doing their things with wikis, Ross Dawson & Laurie producing media network maps, Trampoline in the UK creating wide-scale network mappings. But there seems to be a gap between the "huh, these network diagrams seem cool" and widescale application of these techniques for business analysis, development and measurement.

But this silence is far more deafening regarding VNA. Which I think is a major shame. Can anyone point me to examples of where VNA has been applied to social media (I mean actually applied rather than simply having the phrase 'value networks' placed in the vicinity of, say, 'wikis' or 'facebook')?

Sent from my dodgy ASUS laptop, old-skool style.


--- On Thu, 12/11/08, John Bordeaux <jbor...@gmail.com> wrote:

JT Maloney (IM: jheuristic)

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Dec 12, 2008, 11:36:01 AM12/12/08
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Hi John Bordeaux –

 

Thanks for the thoughtful message and request.

 

“Please support your characterization of KM below”

 

You seem to be missing enormous, highly specific, multi-level evidence furnished to support, refract and anneal the conclusions of “Social Media vs. Knowledge Management: A Generational War” blog presented in the replies here.

 

For example, instead of dismissing the vast supporting evidence, for example, why not comment on this patented KM Architecture?

 

http://tinyurl.com/5s43x7

 

Specifically, also offered in clear support are mainstream, popular artifacts of your KM Establishment, were the MAKE Awards, APQC and KM Certifications. They support all the conclusions. These are enormous, specific institutional evidence of the profound defects of KM orthodoxy. They are just too big, too widespread to simply dismiss and ignore.

 

Remember, these are your KM industry practice leaders!  This is where KM is ‘steeped.’

 

These defects were superbly summarize in “Social Media vs. Knowledge Management: A Generational War.”

 

Again, the reaction here is self-evident. Rejection of all critique of KM is typical, widespread and counterproductive. It’s being rigid with little real strength, i.e., brittle. It is a bad sign, unhealthy; it shows complete arrested development of the practice and patient. 

 

Anyway, if there are authentic KM practices outside the KM establishment boundaries, care to share? We’d love to know.

 

Anybody can SAY they summarily dismiss the broadly-sanctioned, authoritative KM of the APQC, MAKE, patented CoPs, KM Certifications, etc., like you and most others have done. However, without sharing the KM practices that are claimed to be outside the ‘board-certified’ KM agencies, or legally sanctioned by govt, then we are left to conclude they are KM and it is what you practice.

 

That’s all. No biggie. It is just the baseline. To grow, develop, we need to start somewhere…

 

Let’s lob the ball back to you. Can you show us, specifically, how, where, when, who and what special KM is driving authentic social media innovation and fundamental advancements in knowledge?

 

Please just send some quick examples, articles, sites, case studies, a-n-y-t-h-i-n-g that illustrates specifically what special brand of KM it is that is leading, advancing collective intelligence, network analytics, social media, prediction markets, value networks, complexity science, intangibles, abundance, sustainability and thriving business ecosystems.

 

Thanks for your reply. Cases are particularly welcome. People will be very grateful.

 

Remember, when ordinary Jane and Joe look for KM, guided by your KM Establishment, they see:

 

1.    APQC

2.    MAKE

3.    Patented CoPs

4.    KM Certifications

 

This is specific supporting evidence that KM is “…a brittle, mechanical, anxiety and fear-ridden structure.” These are not claims. There are many, many more, particularly in the moldy KM conference circuit. They are driving the principles of “Social Media vs. Knowledge Management: A Generational War.”

 

Look, top researchers at Xerox like Rao and his colleagues and the culture are responsible for decades of incredible innovation. Half the stuff you are using, looking at right now to read this message came from them.

 

Someone here in this group said the Social Media vs. Knowledge Management blog was, “totally ignorant.” I have background with PARC and a LOT of the stuff they invented and  developed like the local area network (LAN) and the graphical user interface (GUI) were also considered ‘totally ignorant’ at the time!

 

Don’t be dismissive, have an open mind, let go. There is a sea change. Give yourself a break, and have another look.

 

http://tinyurl.com/4g8sb2

 

 

Finally, the last KM conference I was invited to, about a year ago, a respected person, director KM level, for a ginormous entertainment company, hailed the fact they were nearing the day when their KM system would have the commissary menu on the company Intranet… AND it will be updated every day! Woo-hoo! (Lots of self-righteous, supporting audience chuckles, agreement and kindred guffaws.) That was the day KM died for me. Go to your everyday KM Conference. You will hear a lot of the same stuff.

 

Cheers,

 

-j

http://xri.net/=john.t.maloney

Snowden Dave

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Dec 12, 2008, 12:23:20 PM12/12/08
to Value-N...@googlegroups.com
Interesting

No one so far has said  anything that would support your statement "Rejection of all critique of KM is typical".  Many of us are very critical of much of KM practice, and we are also enthusiastic proponents and practitioners in the use of social computing.  We simply reject crude stereotyping and innuendo. 

I think I was the one who said the blog on social computing and knowledge management was totally ignorant.  I find it incredible that you compare that blog with PARC and LOT.  The blog is ignorant because of its "social computing good, knowledge management bad" and "KM is baby boomers, social computing is gen X/Y" assertions which is arrant nonsense.  It is not proposing new technology, original analysis method or other insight..  You can point to lots of research that shows the importance of social computing, but none of that supports the crudity of said blog.

Oh, and your continued innuendo about KM keynotes/gurus (not the first time you have taken that line and I begin to suspect the green eyed god is coming into play) remains unsupported by a willingness to give names and examples.  Its easy (if cowardly) to hide behind sweeping generalisations and accusations.  It takes integrity to either withdraw the accusations or be specific and be prepared to defend your position.

However your suggestion that people should take the following position "Don’t be dismissive, have an open mind, let go" is really welcome.  Do you intend to follow it?


Dave Snowden
Founder & Chief Scientific Officer
Cognitive Edge Pte Ltd

Now blogging at www.cognitive-edge.com


On 12 Dec 2008, at 16:36, JT Maloney (IM: jheuristic) wrote:

Hi John Bordeaux –
 
Thanks for the thoughtful message and request.
 
“Please support your characterization of KM below”
 
You seem to be missing enormous, highly specific, multi-level evidence furnished to support, refract and anneal the conclusions of “Social Media vs. Knowledge Management: A Generational War”blog presented in the replies here.
 
For example, instead of dismissing the vast supporting evidence, for example, why not comment on this patented KM Architecture?
 
 
Specifically, also offered in clear support are mainstream, popular artifacts of your KM Establishment, were the MAKE Awards, APQC and KM Certifications. They support all the conclusions. These are enormous, specific institutional evidence of the profound defects of KM orthodoxy. They are just too big, too widespread to simply dismiss and ignore.
 
Remember, these are your KM industry practice leaders!  This is where KM is ‘steeped.’
 
These defects were superbly summarize in “Social Media vs. Knowledge Management: A Generational War.”
 
Again, the reaction here is self-evident. Rejection of all critique of KM is typical, widespread and counterproductive. It’s being rigid with little real strength, i.e., brittle. It is a bad sign, unhealthy; it shows complete arrested development of the practice and patient. 
 
Anyway, if there are authentic KM practices outside the KM establishment boundaries, care to share? We’d love to know.
 
Anybody can SAY they summarily dismiss the broadly-sanctioned, authoritative KM of the APQC, MAKE, patented CoPs, KM Certifications, etc., like you and most others have done. However, without sharing the KM practices that are claimed to be outside the ‘board-certified’ KM agencies, or legally sanctioned by govt, then we are left to conclude they are KM and it is what you practice.
 
That’s all. No biggie. It is just the baseline. To grow, develop, we need to start somewhere…
 
Let’s lob the ball back to you. Can you show us, specifically, how, where, when, who and whatspecial KM is driving authentic social media innovation and fundamental advancements in knowledge?
 
Please just send some quick examples, articles, sites, case studies, a-n-y-t-h-i-n-g that illustrates specifically what special brand of KM it is that is leading, advancing collective intelligence, network analytics, social media, prediction markets, value networks, complexity science, intangibles, abundance, sustainability and thriving business ecosystems.
 
Thanks for your reply. Cases are particularly welcome. People will be very grateful.
 
Remember, when ordinary Jane and Joe look for KM, guided by your KM Establishment, they see:
 
1.    APQC
2.    MAKE
3.    Patented CoPs
4.    KM Certifications
 
This is specific supporting evidence that KM is “…a brittle, mechanical, anxiety and fear-riddenstructure.” These are not claims. There are many, many more, particularly in the moldy KM conference circuit. They are driving the principles of “Social Media vs. Knowledge Management: A Generational War.”
 
Look, top researchers at Xerox like Rao and his colleagues and the culture are responsible for decades of incredible innovation. Half the stuff you are using, looking at right now to read this message came from them.
 
Someone here in this group said the Social Media vs. Knowledge Management blog was, “totally ignorant.” I have background with PARC and a LOT of the stuff they invented and  developed like thelocal area network (LAN) and the graphical user interface (GUI) were also considered ‘totally ignorant’ at the time!

maryboone

unread,
Dec 12, 2008, 2:42:25 PM12/12/08
to Value Networks
At the risk of receiving incoming fire, I'll hazard the following
input and then duck into a foxhole:

1. Do you think Venkat knows who Doug Engelbart is?
2. I would have been much more interested in seeing KM/SM dissected
from the point of view of people who see the world through "ordered"
or "unordered" lenses (nod to Dave S. here).
3. I think the generational assessment is only interesting in that it
shows how touchy everyone is feeling about that right now. I wonder
if Venkat has read Don Tapscott's new book.

On Dec 12, 12:23 pm, Snowden Dave <dave.snow...@cognitive-edge.com>
wrote:
> > On Dec 11, 2008, at 11:34 AM, "JT Maloney \(IM: jheuristic\)" <jheuris...@gmail.com
> > > wrote:- Hide quoted text -
>
> - Show quoted text -

John Bordeaux

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Dec 13, 2008, 11:19:13 AM12/13/08
to Value-N...@googlegroups.com
Hi John Maloney - 

I've taken a few days to think about how to communicate here, since I don't sense we are connecting in the conversation.  I don't know how interesting this is to anyone else in Value Networks, and I am mindful of the reasonable request to "return to the subject." I promise not to drag this on.

As for attending a KM conference, I actually spoke at one last month regarding the U.S. national security reforms my team prepared for the Project for National Security Reform.  I encourage you to review the KM section in that report - my most current "case." (www.pnsr.org)  

(Humorous aside: my feedback grade from this talk was, no lie, 4.2000000000000002 on a scale of 1-5.)

Despite their claims to leadership, it remains a strawman argument to claim that APQC, KM certification programs, etc., represent the true leadership of KM. I am struck by the audacity of your statement:

"Anybody can SAY they summarily dismiss the broadly-sanctioned, authoritative KM of the APQC, MAKE, patented CoPs, KM Certifications, etc., like you and most others have done. However, without sharing the KM practices that are claimed to be outside the 'board-certified' KM agencies, or legally sanctioned by govt, then we are left to conclude they are KM and it is what you practice." 

You recognize that I and "most others" summarily dismiss the authority of the self-appointed KM leadership. And yet, because we have not erected a competing structure, you continue to tar me and the KM discipline with this brush.  You apparently are not concerned that the majority of us (from your own observation) do not subscribe to these dinosaurs. I ran a KM practice for 7 years, employing 22 souls at one point - and not a single one carried a KM certification.  Nor do I.

There are indeed many KM practices that lie outside this orthodoxy.  However, the subscribers to this value networks listserv did not sign up for this conversation - come join us on ActKM where KM leaders and practitioners continue to debate the direction and scope for KM.  Join the conversation, or close your eyes and stereotype.  Your choice.

One parting thought. Until 52% of my countrymen repudiated the ruling Republican party last month, it would have been "accurate" at some level to describe Americans as being defined by President Bush and his policies.  Accurate perhaps, but not terribly useful to a truly inquiring mind.  At some point, most of us no longer wanted to be defined by this leadership or its heir apparent - the interesting question is when that shift occurred.

Cheers indeed,
jb

JT Maloney (IM: jheuristic)

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Dec 14, 2008, 1:21:04 PM12/14/08
to Value-N...@googlegroups.com

Hi –

 

Thanks for your thoughtful reply.

I am glad my critique of "Social Media vs. Knowledge Management: A Generational War" generated good discussion flow, more light than heat, and a number of new Value Network and VNA group signups. (Now at 800 members.)

At the Program for the Future and the 40th Anniversary of the Mother of All Demos last Monday and Tuesday, it is safe to say among the most important elements to achieving Doug Engelbart’s vision, and the most vexing, is conquering barriers to constructive criticism in collective intelligence.   

Suffice it to say, concerning this thread themes and topics, we are in the awkward but essential transition phase from a process, or ordered-system approach to business and problems to a network, or complex adaptive approach to productivity, innovation and societal challenges.

 

Process to network metamorphose is not easy. Most often, the all-at-once, forklift approach doesn’t work. Rather, a dual-platform strategy is more effective. In particular, it works to wall-off process, adopt the value network mindset, the refit, map legacy process into the network patterns w/VNA. That’s where we are today. While the establishment clings to their trusty process models of the past, the network mindset and value networks are charting the future. It is a fun and rewarding time.

 

Allow me some germane responses to this odd remark.

 

“it would have been "accurate" at some level to describe Americans
 as being defined by President Bush and his policies.”
   

 

The USA is a country of laws (intangibles), not men. [BTW, No matter how low Bush’s rating goes, there are 535 people with always confidently lower ratings: the US Congress. It is intrinsic to Americanism to constrain govt.]

 

Often, when people describe the USA they call it a democracy. Wrong. More importantly, they leave out the most important part.    

 

Since 1789, the USA is a constitutional republic. Within the republic, are forms of Greco-Roman democracy. One important principle is, “the majority rules,” which is only half true. The second, far more important part, is often left out. The complete principle is, “the majority rules, at the consent of the minority.”

 

Consent is another mighty intangible like confidence. The value network mindset achieves fundamental advancements in civil society since it raises intangibles to their much higher, rightful station. VNA mapping makes intangibles visible, so we can work with them and optimize them, creating far better outcomes.

 

I’ve lived outside the USA for many years. Never, ever, not even once, did anyone even hint that the current executive branch was in any way descriptive of Americans. Nonsense. Quite on the contrary, in the greatest Jeffersonian Tradition, Americans are held to a much higher standard than their government, most often in spite of their government!

 

Look at the US Currency in your pocket, look where it says Americans put their most precious intangible, Trust.

 

-j

    

 

 

 

 

 

From: Value-N...@googlegroups.com [mailto:Value-N...@googlegroups.com] On Behalf Of John Bordeaux
Sent: Saturday, December 13, 2008 8:19 AM
To: Value-N...@googlegroups.com
Subject: Re: Social Media vs. Knowledge Management: A Generational War

 

Hi John Maloney - 

JT Maloney (IM: jheuristic)

unread,
Dec 14, 2008, 5:14:33 PM12/14/08
to Value-N...@googlegroups.com

Hi –

 

Thanks again for all the responses to the critique of “Social Media vs. Knowledge Management: A Generational War.” The only lingering problem with the discourse was the ridiculous classification of transgenerational behavioral characteristics as rank age stereotyping. Hilarious!

 

Let’s try and resolve that matter now.

 

The conclusion and observations in my critique were most often drawn from the famous Strauss & Howe models.

http://en.wikipedia.org/wiki/Strauss_%26_Howe

 

Generations are a public reference point for individuals within the generation. That’s all. There is no foolish age stereotyping or any other type of stereotyping. Please.  

 

Further observations and scholarly foundations were through the empirical research lens furnished by Dr. Pete Markiewicz. I was fortunate to share the dais w/Pete at USC early this year.

 

http://www.linkedin.com/in/pindiespace

 

(BTW, novel with GenY: teen pregnancy down; drug use down; school shooting down; religiosity up.)

 

For those interested you may pursue further via the attached presentation, this book and site.

 

Book: Millennials and the Popular Culture

 

Site: http://www.lifecourse.com/

 

 

Furthermore, my “go-to” scholar and authority for the matters raised in “Social Media vs. Knowledge Management” is Morley Winograd, executive director for USC’s Center of Telecommunications Management.

 

http://www.marshall.usc.edu/ctm/about-ctm.htm

 

A close friend of value networks and sponsor, Morley literally ‘wrote the book’ on applied transgenerational use of social media in – “Millennial Makeover: MySpace, YouTube and the Future of American Politics,” published by Rutgers University Press in March 2008. (Recommended)

 

Morley was the also our host for the confabulation at USC for these themes where Markiewicz and myself gave our talks.

 

Of course, it made sense to calibrate my reaction to Social Media vs. Knowledge Management with these scholars, thought leaders, executives, authors and researchers. Here, for one, was Morley’s instant response to Social Media vs. Knowledge Management: A Generational War ::

 


From: Winograd, Morley  
Sent: Wednesday, December 10, 2008 3:51 PM
To: jtma...@pacbell.net
Subject: RE: Thanks + Interesting Blog

 

John:
I absolutely LOVE the blog you sent me. Other than the fact that he has his US census numbers wrong for all three generations, (they are all too low but correct relative to each other), I couldn’t find anything in it I disagreed with—even though I found many points he was making to be innovative and insightful. Thanks for bringing it to my attention.

Morley

 

http://tinyurl.com/6azyft


  

BTW, there is no need to ‘…sense we are connecting in the conversation,’ since it is not a conversation, it’s a discussion. It is critique and informed opinion, that’s all.

 

Offering empirical evidence and inductive logic is not stereotyping. Claiming anything you disagree with a ‘straw man fallacy’ is also quite ridiculous.

 

Finally, as an early, active member of ACT community, it’s was clear it suffers the identical pathology as elaborated specifically in Social Media vs. Knowledge Management: A Generational War. Specifically ACT is, “…yearning for community opinion leaders with the moral authority to form a priestly elite.”  I simply opted-out years ago.

 

 

-j

  

 

GenY.pdf

John Bordeaux

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Dec 14, 2008, 5:54:38 PM12/14/08
to Value-N...@googlegroups.com
Honestly, we are really talking past one another - at best. 

This no longer resembles a conversation, instead you appear intent on continuing some inspired monologue disconnected from anything I've said.

At this point I think it's best I just get out of your way.

Enjoy, 
Jb 

Sent from my iPhone

JT Maloney (IM: jheuristic)

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Dec 16, 2008, 10:02:56 AM12/16/08
to Value-N...@googlegroups.com

Hi Martin –

 

Thanks a lot. Not known to shy away from interesting topics J, been thinking a lot lately about the privacy intangible vis-à-vis VNA. Social & value graphs offer profound knowledge and can release enormous benefits. However, used improperly could, repeat could, trample privacy. Also, how is privacy reconciled with transparency, for example?

 

Haven’t fully shaped any coherence, but tend to agree with the scholars.

 

A collective value and a human right…

 

“Priscilla Regan believes that individual concepts of privacy have failed philosophically and in policy. She supports a social value of privacy with three dimensions: shared perceptions, public values, and collective components. Shared ideas about privacy allows freedom of conscience and diversity in thought. Public values guarantee democratic participation, including freedoms of speech and association, and limits government power. Collective elements describe privacy as collective good that cannot be divided. Regan's goal is to strengthen privacy claims in policy making: "if we did recognize the collective or public-good value of privacy, as well as the common and public value of privacy, those advocating privacy protections would have a stronger basis upon which to argue for its protection".”

 

http://wmst.gmu.edu/faculty_staff/bio.php?fname=Priscilla&lname=Regan

 

 

Here is more sensible scholarship…

 

Leslie Regan Shade argues that the human right to privacy is necessary for meaningful democratic participation, and ensures human dignity and autonomy. Privacy depends on norms for how information is distributed, and if this is appropriate. Violations of privacy depend on context. The human right to privacy has precedent in the United Nations Declaration of Human Rights: "Everyone has the right to freedom of opinion and expression; this right includes freedom to hold opinions without interference and to seek, receive and impart information and ideas through any media and regardless of frontiers". Shade believes that privacy must be approached from a people-centered perspective, and not through the marketplace.

 

http://artsandscience.concordia.ca/comm/faculty/shade.html

 

 

BTW, in Athenian democracy in Ancient Greece most of the population were slaves, so they could make the model below work. As the scholars say, privacy depends on context.

 

Thanks again. Very interesting. Privacy is an important topic.

 

-j

 

 

From: Martin R. Dugage [mailto:mar...@mopsos.com]
Sent: Monday, December 15, 2008 2:12 PM

Subject: RE: Social Media vs. Knowledge Management: A Generational War

 

John,

Your comment on democracy reminded me that the Athenian democracy in Ancient Greece was limited to one specific place, the Agora, and that it was based on three simple rules :

1.       One man = one vote

2.       Same air time for all participants to voice their opinions

3.       Total respect for privacy

Obviously, our modern democracies do not work under those rules, and point n°3 may even be jeopardized by the web.

/Martin

 

Kathleen Marvin

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Dec 16, 2008, 10:31:16 AM12/16/08
to Value-N...@googlegroups.com
What bothers me about the potential for SNA abuse (and perhaps VNA) as much as in the public arena, is in the corporate world, where there is no democracy. (Which then brings up the whole issue of the accuracy of the information being gathered, if it is being gathered from human beings who are trying to protect themselves.)
 
As to ancient Greece, it was not only the slaves who could not vote, but also the women. Not that much different than here I guess, until recently, except that freed male slaves got the vote in this country 25 years before women did.
 
rgds
Kathleen Marvin
----- Original Message -----

Michael Cayley

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Dec 16, 2008, 10:42:56 AM12/16/08
to value-n...@googlegroups.com
A little commentary on the counter balance to corporate abuse of SNA and a video on the issue of privacy released by the Canadian government that I posted back in in June.

http://socialcapitalvalueadd.com/2008/06/02/privacy-on-social-networks/

Cheers,
mc






From: kath...@sbcglobal.net
To: Value-N...@googlegroups.com
Subject: Re: Privacy
Date: Tue, 16 Dec 2008 07:31:16 -0800
<BR



Visit messengerbuddies.ca to find out how you could win. Enter today.

Charles Ehin

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Dec 16, 2008, 5:30:32 PM12/16/08
to Value-N...@googlegroups.com
Kathleen, you said,"Which then brings up the whole issue of the accuracy of the information being gathered, if it is being gathered from human beings who are trying to protect themselves." That's also one of my main concerns.
Best,
Charlie

Benoit Couture

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Dec 17, 2008, 6:27:27 AM12/17/08
to Value-N...@googlegroups.com
It seems to me that Kathleen and Charles we are now leading our entry into the realm of Personal and Community Mental Health Care. 
Speaking outloud of privacy is also speaking of intimacy.
I see privacy as the passage to protect who we each are, so that eventually, as maturity becomes mature, mutuality gets to be released as the framework for the uniqueness of becoming.
In some areas, this is known as education.
This describes the need for a lead as opposed to a leader.  No matter who's voice, the lead is the same, when it comes to good health and hapiness.  This is what the simpe drive of networking is about.
The crisis we are in is a symptom of how sick we are, privately and collectively. 
Neuroplasticity is demonstrating the evidence that much of the the lead is in our brain's capacity to adapt. 
 
The personal and communal adaptation to healthy privacy and mutuality is the voice needed from all leaders, more than ever. 
The question for the immediate future is:
"Shall we grow to become intimate, nuturing one another in the maturity of mental health?"
 
Benoit


--- On Tue, 12/16/08, Charles Ehin <kal...@msn.com> wrote:

Kathleen Marvin

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Dec 18, 2008, 1:01:20 PM12/18/08
to Value-N...@googlegroups.com
That's interesting, Charlie, because you are an experienced professional in this area. For me the interest was initially academic - I discovered SNA a couple of years ago when I was doing my M.A. in org psych and became captivated. Since I am a career development coach, my interest was in exploring whether there might be a valuable coaching service that could follow an analysis, using the information about an individual's position in the network as a way to focus on professional development. I also thought offering individual coaching might provide an incentive to people to participate in surveys and follow-up interviews, and to respond honestly.
 
However, the more I learned about the ways SNA (or ONA) is being used, the more reservations I had about its usefulness, and the more I became concerned that it could even be a danger in an organization, depending on management's intentions. Steven Borgatti deals with this by suggesting the use of consent forms and management disclosure contracts in his paper Toward Ethical Guidelines for Network Research in Organizations http://www.steveborgatti.com/papers/ethics2005.pdf, but I'm not sure that completely solves the problem. Maybe someone has come up with some new ideas on how to address this issue more recently.
 
Still, since the whole idea of organic networks is that they are the real pathways for information and usually represent a hidden power structure, the concept of surfacing them (especially without anoniminity) seems somewhat paradoxical.
 
Best regards
Kathleen

Charles Ehin

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Dec 18, 2008, 5:03:16 PM12/18/08
to Value-N...@googlegroups.com

Kathleen, interesting article by Borgatti and Molina, http://www.steveborgatti.com/papers/ethics2005.pdf. I agree with you that what they suggest doesn’t really solve the problem.

 

The key to the problem and its solution, I believe, hinges on the fact that you can’t nor do you want to use SNA to manage the social networks. You can’t because the networks are emergent entities and change like an amoeba when confronted by management. You also don’t want to manage them because then they are no longer emergent and lose the traits that we seek to mine.

 

The only way out of this dilemma, as far as I can see, is to develop organizational contexts or ecologies that support/enhance the positive self-organizing attributes (such as the mutual sharing of innovative ideas) of the social networks. That, of course, is also a very delicate process. In reality it’s really not a process but rather a never ending series of adjustments and the networks themselves need to be part of the experimentation. Since 1995 I’ve referred to this proposed practice as “unmanagement.” It has nothing to do with anarchy but rather with “dynamic order” that is a fundamental characteristic of complex adaptive systems.

 

As both Dave Snowden and I have suggested before, you really can’t manage people but you can tweak the organizational or network ecologies. Managing the biophysical and social context is not an easy matter either. I guess that’s what makes life so interesting. In my forthcoming book, The Organizational Sweet Spot: Engaging the Innovative Dynamics of Your Social Networks (Springer, May 2009), I attempt to further identify the intricacies of unmanagement in serendipitously enhancing the positive dynamics of emergent networks within the constraints of formal management systems.

 

Cheers,

Charlie

 

Charles (Kalev) Ehin, Ph.D.
Emeritus Professor of Management
The Gore School of Business
Westminster College, Salt Lake City
kal...@msn.com
www.UnManagement.com

Don Steiny

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Dec 18, 2008, 5:37:58 PM12/18/08
to Value-N...@googlegroups.com

You are not alone with that title:

 

http://www.amazon.com/Unmanaging-Opening-Organization-Unspoken-Knowledge/dp/0230573525/ref=sr_1_1?ie=UTF8&s=books&qid=1229638676&sr=8-1

 

I like this book.

 

IMHO and indeed, my friend, Mark Granovetter’s, many people profoundly misunderstand social networks. The idea that social networks evolve for a purpose is 100% opposite of Granovetter’s view.  Social network studies are not a uniform field and some of the top experts do not bother to go to SunBelt as it has been hijacked by functionalists, the very view social networks were used to challenge during the Harvard revolution in late 60’s. 

 

Borgotti is making a business of networks, as are Cross and some others. To sell it to businesspeople they have to make it look ways they can recognize.  Privacy issues exist within a concept of an organization that may be an illusion (as Weick, White, March and others have show). But that illusion sustains the stories of the function of management and stories that one can sell have to be part of the same narrative. As long as innovation is conceived as something that comes from individuals and individual incentive is the most highly rewarded (which is rewarding an illusion), “privacy” will be an issue. However, Ron Burt has shown that more knowledge of the networks around us benefit both the individual (whatever that is) and the organization. So knowing more about the networks we are in can be an advantage.  Unless it isn’t.  The idea of “using” networks so dear to the management illusion breaks this advantage.  Privacy is not absolute, it is contextual. Management is based on a non-contextual symbolic representation of organizations, individual and markets that is, simply, incorrect.  In that incorrect paradigm privacy is much more important than it in the real world.

 

-Don

 

From: Value-N...@googlegroups.com [mailto:Value-N...@googlegroups.com] On Behalf Of Charles Ehin
Sent: Thursday, December 18, 2008 2:03 PM
To: Value-N...@googlegroups.com
Subject: Re: Privacy

 

Kathleen, interesting article by Borgatti and Molina, http://www.steveborgatti.com/papers/ethics2005.pdf. I agree with you that what they suggest doesn’t really solve the problem.

<BR<BR<BR<BR

Laurence Lock Lee

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Dec 18, 2008, 5:39:01 PM12/18/08
to Value-N...@googlegroups.com

I look forward to reading your book Charlie. We do lots of SNA projects, we have just completed 3 with another few on the go now, so I sense that the demand by the non-academic world is building … I expect helped by the “social networking” phenomena. I must say that the majority of our sponsors do appreciate “soft touch” approaches to management. I suspect this is why we get called because these experienced managers have moved beyond an expectation that formal management methods will deliver all. That said, there have been times when we have had to counsel the odd executive who was ready to shoot the poorly connected note on the SNA chart J

 

rgds

 

Laurence Lock Lee PhD

Partner, Optimice Pty Ltd

Ph: +61 (0)407001628

www.optimice.com.au

Blog: http://governanceandnetworks.blogspot.com/

 

Learn to network, then network to learn


From: Value-N...@googlegroups.com [mailto:Value-N...@googlegroups.com] On Behalf Of Charles Ehin
Sent: Friday, 19 December 2008 9:03 AM
To: Value-N...@googlegroups.com
Subject: Re: Privacy

 

Kathleen, interesting article by Borgatti and Molina, http://www.steveborgatti.com/papers/ethics2005.pdf. I agree with you that what they suggest doesn’t really solve the problem.

<BR<BR<BR<BR

Charles Ehin

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Dec 19, 2008, 11:51:40 AM12/19/08
to Value-N...@googlegroups.com
The "soft touch" is a good way to put it, Laurence!

Charles Ehin

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Dec 19, 2008, 12:01:17 PM12/19/08
to Value-N...@googlegroups.com
Thanks for the excellent feedback, Don. I also appreciate the heads-up on "Unmanaging."
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