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Message from discussion Answer to post-call question about Voicepulse termination rates
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Karl Fife  
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 More options Aug 6 2009, 12:14 pm
From: "Karl Fife" <karlf...@gmail.com>
Date: Thu, 6 Aug 2009 11:14:01 -0500
Local: Thurs, Aug 6 2009 12:14 pm
Subject: Answer to post-call question about Voicepulse termination rates
Last week's post-call, there was a question about VoicePulse termination
rates.

I am a long-time VP customer (4 years), and the new rate is 1.9¢ per minute.
Voicepulse was formerly a 'variable rate' service for termination--often
only .5¢ /min billed 6 seconds at a time.  Recently they changed their
termination rates to 1.9¢ flat rate in the US.  Now they're more expensive
than almost everyone else.

In the OLD days of the OLD plan I thought VoicePulse was the right ITSP
choice for ANYBODY as a FIRST account.   Figuring:

-Yes, you may be  paying too much for the first DID ($11), but you're
getting 4 (count 'em) concurrent channels.
-You can send ALL of your outbound calls through VP, but naturally you can
get subsequent DID's from any number of other providers.
-The expensive first DID is offset by the good termination value, and with 4
unlimited inbound channels, it's NOT an unreasonable price with any kind of
inbound call volume.
-If VP had an expensive route (say 1.9¢) you COULD simply pick another
termination provider with a 1.5 or 1.0 'blended rate' for JUST that route.

Now that VP is 'flat rate' 1.9, I'm a bit disappointed and I'm not sure why
I would recommend them to anyone over other offerings.

YES, they're good quality, and YES, support is good, but so far they don't
appear to be any better than other 'high end' VOIP providers out there like
Vitelity.  This VP change prompted me to sign up for a number of other
termination providers (no bottom-of-the-barrel stuff).  Post-change my VP
termination cost increased by about DOUBLE.   Switching providers away from
VP will still be more expensive than OLD VP, but significantly less than the
NEW VP.

Too bad.  I would have much preferred VP to increase their VARIABLE rates by
a flat percentage, in particular as a flat percentage of the gross margin on
each route.  That would have increased revenue while still maintaining a
unique and attractive product offering.

-Karl


 
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