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Description:
The purpose of this Google group is to provide support for your Google Apps service, Policy Management and Message Recovery by Postini.
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User lists
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We are in the process of moving our corporate email for 50-60 users to
Google Apps with the Postini component.
I have logged into postini with no problems, but am wondering whether
we need to create a list of email users within Postini? I was hoping
it was integrated with Google so that new user accounts can be added... more »
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Help with email delays...
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My company uses an email marketing service called Constant Contact.
Many times when I send an email out of their email system, there is a
long (up to two hour) delay between the time the email is sent from
their system and the time that I receive it in my Google Apps email
account. The email service is denying that the problem is on their... more »
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Delete my domain name from the Postini Database
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Customer Service Representative:
I would like to remove my domain name [link] from the
Postini database so i can sign up again directly and NOT through the
Google Apps Premier Edition.
The Postini Service varies if you sign up directly to Postini only
service, or if you sign up to the Google Apps Premier Edition (See... more »
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archive search failed, error message
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Anyone know why am I getting this error message when trying to search
the archive?
If you continue to see the problem, please report it to your system
administrator with the following information.
Message: Archive error calling [link]
java.lang.Exception: com.postini.ars.exception.Quer yException:... more »
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Still going to spam after passing through Postini
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Hi,
We use Postini to manage spam on our premium Google Apps domain and
Postini is working fine, however sometimes an email will pass through
Postini (due to being on a white list for example) but then still be
sent to the Gmail spam box. Is there no way of stopping mails being
marked as spam by Gmail if they have already been approved by Postini?... more »
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Spam report locking up browser
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Hi,
We have a premium Google Apps account and are using Postini to manage
our spam email. A couple of days ago the nightly spam report message
to one of our users said it contained over 100 messages however when
opening the email the list contained only 7 of these emails, the last
of which went on for many pages and contained only Chinese characters... more »
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Administrator Console
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Hi everybody, I´m new using Postini and I want to know if I could have
more than one administrator for my admin console, because we are 4
administrators for the email security, if somebody could help, it will
be great.
Regards
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sbcglobal.net issue
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Hello
We had some reports today that users were not able to receive messages
from the sbcglobal.net domain. I also tested this with my personal
sbcglobal.net account and found this to be true.
I decided to add the sbcglobal.net domain to our approved sender's
list in Postini and did a few more tests. All tests worked after I... more »
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IP Range Postini to send e-mail to your MTA
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Dear Discussion Forum,
We want to block all IP addresses except the addresses from Postini
because illegal e-mail keeps coming via direct access. Can you give
the IP range Postini uses for mail delivery.
Regards, Gerard Laarman Q van den Berg BV
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Domain delete fails - claims alias accounts exist but there are none that I see
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I am trying to delete a domain from one oranization so it can be added
to another as a separate account. I deleted all of the USERS first
but when attemtping to delete the domain it fails with message"Aliases
exist in domain mydomain.com; please delete them before deleting the
domain.". However, I can find no alias accounts at the user ro domain... more »
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