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dmontaine  
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 More options Feb 19 2009, 9:18 am
From: dmontaine <dmonta...@gmail.com>
Date: Thu, 19 Feb 2009 06:18:18 -0800 (PST)
Local: Thurs, Feb 19 2009 9:18 am
Subject: Error during installation
I am getting the following error while trying to install QM
commercial.   Am I missing a required package on this server?

/tmp/qmsxa.z11935/lbin/install: error while loading shared libraries:
libpam.so.0: cannot open shared object file: No such file or directory


 
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Ashley Chapman  
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 More options Feb 19 2009, 9:26 am
From: Ashley Chapman <ashley.chap...@billabong-services.co.uk>
Date: Thu, 19 Feb 2009 14:26:35 +0000
Local: Thurs, Feb 19 2009 9:26 am
Subject: Re: Error during installation
Hi Don,

Looks like your missing the pam (pluggable authentication) modules.
What Linux distribution and version are you using?

2009/2/19 dmontaine <dmonta...@gmail.com>:

> I am getting the following error while trying to install QM
> commercial.   Am I missing a required package on this server?

> /tmp/qmsxa.z11935/lbin/install: error while loading shared libraries:
> libpam.so.0: cannot open shared object file: No such file or directory

--
Ashley Chapman

 
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dmontaine  
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 More options Feb 19 2009, 9:33 am
From: dmontaine <dmonta...@gmail.com>
Date: Thu, 19 Feb 2009 06:33:34 -0800 (PST)
Local: Thurs, Feb 19 2009 9:33 am
Subject: Re: Error during installation
It looks at though it is debian 64.

On 19 Feb, 06:18, dmontaine <dmonta...@gmail.com> wrote:


 
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ashley.chapman@billabong- services.co.uk  
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 More options Feb 19 2009, 10:05 am
From: "ashley.chap...@billabong-services.co.uk" <ash.chap...@gmail.com>
Date: Thu, 19 Feb 2009 15:05:04 +0000
Local: Thurs, Feb 19 2009 10:05 am
Subject: Re: Error during installation
2009/2/19 dmontaine <dmonta...@gmail.com>:

> It looks at though it is debian 64.

I don't think that Debian 64bit is a supported platform.  Martin can
clarify, hopefully.

> On 19 Feb, 06:18, dmontaine <dmonta...@gmail.com> wrote:
>> I am getting the following error while trying to install QM
>> commercial.   Am I missing a required package on this server?

>> /tmp/qmsxa.z11935/lbin/install: error while loading shared libraries:
>> libpam.so.0: cannot open shared object file: No such file or directory

--
Ashley Chapman

 
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dmontaine  
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 More options Feb 19 2009, 1:50 pm
From: dmontaine <dmonta...@gmail.com>
Date: Thu, 19 Feb 2009 10:50:01 -0800 (PST)
Local: Thurs, Feb 19 2009 1:50 pm
Subject: Re: Error during installation
I didn't set up the machine, but looking at it, many of the 32 bit
compatible libraries are installed,
but the 32 library for pam is not.  I have qm running very reliably on
a 32 bit version of Debian.
I can see no reason why qm would not work with the appropriate 32 bit
libraries installed.
But, if they have to, they can always revert to 32 bit.

On 19 Feb, 07:05, "ashley.chap...@billabong-services.co.uk"


 
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dmontaine  
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 More options Feb 20 2009, 1:54 am
From: dmontaine <dmonta...@gmail.com>
Date: Thu, 19 Feb 2009 22:54:57 -0800 (PST)
Local: Fri, Feb 20 2009 1:54 am
Subject: Re: Error during installation
There is a Debian package ia32-libs that needed to be installed.  Once
that was done, the installation worked perfectly.

On 19 Feb, 10:50, dmontaine <dmonta...@gmail.com> wrote:


 
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ashley.chapman@billabong- services.co.uk  
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 More options Feb 20 2009, 2:46 am
From: "ashley.chap...@billabong-services.co.uk" <ash.chap...@gmail.com>
Date: Fri, 20 Feb 2009 07:46:51 +0000
Local: Fri, Feb 20 2009 2:46 am
Subject: Re: Error during installation
2009/2/20 dmontaine <dmonta...@gmail.com>:

> There is a Debian package ia32-libs that needed to be installed.  Once
> that was done, the installation worked perfectly.

Thanks for posting this.  I'm planning on testing out a 64bit Ubuntu
in the near future.

Can you let us know of any other issues or findings, please?

--
Ashley Chapman

 
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Martin Phillips  
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 More options Feb 20 2009, 4:26 am
From: "Martin Phillips" <martinphill...@ladybridge.com>
Date: Fri, 20 Feb 2009 09:26:56 -0000
Local: Fri, Feb 20 2009 4:26 am
Subject: Re: Error during installation
Hi all,

> I don't think that Debian 64bit is a supported platform.  Martin
> can clarify, hopefully.

You are correct that it is not an officially supported platform but I would
expect it to work.

I see that this has been resolved as a missing package. From our own
experience, it seems that not all Linux variants install PAM by default.

Martin Phillips
Ladybridge Systems Ltd
17b Coldstream Lane, Hardingstone, Northampton, NN4 6DB
+44-(0)1604-709200


 
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ashley.chapman@billabong- services.co.uk  
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 More options Feb 20 2009, 5:18 am
From: "ashley.chap...@billabong-services.co.uk" <ash.chap...@gmail.com>
Date: Fri, 20 Feb 2009 10:18:02 +0000
Local: Fri, Feb 20 2009 5:18 am
Subject: Re: Error during installation
2009/2/20 Martin Phillips <martinphill...@ladybridge.com>:

> Hi all,

>> I don't think that Debian 64bit is a supported platform.  Martin
>> can clarify, hopefully.

> You are correct that it is not an officially supported platform but I would
> expect it to work.

I want to test out Anji and OpenQM on a 64-bit multiprocessor box with
lots of RAM.  I'll be collating my findings, and will report back what
needs to be done to get everything working well.  Hopefully that will
help you to make 64-bit platforms officially supported.

Any ideas what needs to be done to get the GPL release to compile on
the 64-bit box in 32-bit mode?  I understand that compiling in 64bit
mode is a non-starter because of the default integer sizes (or
similar).

> I see that this has been resolved as a missing package. From our own
> experience, it seems that not all Linux variants install PAM by default.

> Martin Phillips
> Ladybridge Systems Ltd
> 17b Coldstream Lane, Hardingstone, Northampton, NN4 6DB
> +44-(0)1604-709200

--
Ashley Chapman

 
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Martin Phillips  
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 More options Feb 20 2009, 5:42 am
From: "Martin Phillips" <martinphill...@ladybridge.com>
Date: Fri, 20 Feb 2009 10:42:48 -0000
Local: Fri, Feb 20 2009 5:42 am
Subject: Re: Error during installation
Hi Ashley,

> Any ideas what needs to be done to get the GPL release to compile
> on the 64-bit box in 32-bit mode?

None at all. Sorry.

Martin Phillips
Ladybridge Systems Ltd
17b Coldstream Lane, Hardingstone, Northampton, NN4 6DB
+44-(0)1604-709200


 
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Henry Unger  
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 More options Feb 20 2009, 2:38 pm
From: "Henry Unger" <hun...@hitech.com>
Date: Fri, 20 Feb 2009 11:38:33 -0800
Local: Fri, Feb 20 2009 2:38 pm
Subject: RE: Error during installation
Typically, even on 64 bit operating systems, you can compile an application
for 32 bit operation. For example, we build our applications as 32 bit
applications on 64 bit Windows, Linux, HP-UX, and Solaris. You use compiler
switches to control it.

Henry P. Unger
Hitech Systems, Inc.
http://www.hitech.com


 
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ashley.chapman@billabong- services.co.uk  
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 More options Feb 20 2009, 3:12 pm
From: "ashley.chap...@billabong-services.co.uk" <ash.chap...@gmail.com>
Date: Fri, 20 Feb 2009 20:12:10 +0000
Local: Fri, Feb 20 2009 3:12 pm
Subject: Re: Error during installation
On 20/02/2009, Henry Unger <hun...@hitech.com> wrote:

>  Typically, even on 64 bit operating systems, you can compile an application
>  for 32 bit operation. For example, we build our applications as 32 bit
>  applications on 64 bit Windows, Linux, HP-UX, and Solaris. You use compiler
>  switches to control it.

Yep, that's what I'm looking for.  Any idea what the GCC switches
would be for the QM build?

I suspect that I'm going to have to do a load of RTFM and Googling to
find the answers.  Just hoping for some clues from those who have
trodden the path before.

--
Ashley Chapman

 
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Henry Unger  
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 More options Feb 20 2009, 4:10 pm
From: "Henry Unger" <hun...@hitech.com>
Date: Fri, 20 Feb 2009 13:10:47 -0800
Local: Fri, Feb 20 2009 4:10 pm
Subject: RE: Error during installation
Looking at our Linux makefiles, it appears that by default gcc compiles 32
bit, and you have to specify -m64 for 64 bit.

From the man page:

     -m32
     -m64
         Generate code for a 32-bit or 64-bit environment.  The 32-bit
         environment sets int, long and pointer to 32 bits.  The 64-bit
         environment sets int to 32 bits and long and pointer to 64 bits.

Henry

Henry P. Unger
Hitech Systems, Inc.
http://www.hitech.com


 
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ashley.chapman@billabong- services.co.uk  
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 More options Feb 23 2009, 3:33 am
From: "ashley.chap...@billabong-services.co.uk" <ash.chap...@gmail.com>
Date: Mon, 23 Feb 2009 08:33:36 +0000
Local: Mon, Feb 23 2009 3:33 am
Subject: Re: Error during installation
2009/2/20 Henry Unger <hun...@hitech.com>:

Thank you, Henry.

Now, I'm just waiting for the server to arrive...

--
Ashley Chapman

 
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