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Dmitry Kachaev  
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 More options Jul 1 2009, 5:27 pm
From: Dmitry Kachaev <dmitry.kach...@gmail.com>
Date: Wed, 1 Jul 2009 14:27:07 -0700 (PDT)
Local: Wed, Jul 1 2009 5:27 pm
Subject: 311 API Go Live Update
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Just want to give a quick update on 311 API Go Live.

We have our back-end integration figured out. We are now struggling
with integrating it into API without breaking interfaces.

It will take some time to implement it. There shouldn't be any
surprises, except errors will be handled with proper messages and HTTP
codes. API Key ("apikey" param) will be enforced.

I will be online most of the time till tomorrow, feel free to contact
me with your questions via Google Group, Twitter @octolabs, email/
GTalk firstname.lastn...@dc.gov or GVoice (202) 527-9423.

-Dmitry Kachaev


 
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Dmitry Kachaev  
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 More options Jul 1 2009, 9:56 pm
From: Dmitry Kachaev <dmitry.kach...@gmail.com>
Date: Wed, 1 Jul 2009 18:56:11 -0700 (PDT)
Local: Wed, Jul 1 2009 9:56 pm
Subject: Re: 311 API Go Live Update
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Open 311 API is integrated into QC 311 backend env

example: http://api.dc.gov/open311/dev/submit.json - Development
environment (integrated with QC 311 env), feel free to test on it
example: http://api.dc.gov/open311/v1/submit.json - Production
environment, no tests allowed after July 1st

please note new parameter "servicecode" (for example "S0000")

-Dmitry

On Jul 1, 5:27 pm, Dmitry Kachaev <dmitry.kach...@gmail.com> wrote:


 
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Dmitry Kachaev  
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 More options Jul 1 2009, 10:05 pm
From: Dmitry Kachaev <dmitry.kach...@gmail.com>
Date: Wed, 1 Jul 2009 19:05:21 -0700 (PDT)
Local: Wed, Jul 1 2009 10:05 pm
Subject: Re: 311 API Go Live Update
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Also, important note
submit HTTP POST method expects Content-type application/x-www-form-
urlencoded

(AFAIK it means param1=value1&param2=value2 in POST body, where all
values are urlencoded (exact same syntax as GET query string))

-Dmitry

On Jul 1, 9:56 pm, Dmitry Kachaev <dmitry.kach...@gmail.com> wrote:


 
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Shaun Farrell  
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 More options Jul 1 2009, 10:21 pm
From: Shaun Farrell <farrel...@gmail.com>
Date: Wed, 1 Jul 2009 22:21:02 -0400
Local: Wed, Jul 1 2009 10:21 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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I'm not getting a token back with /dev/ submit.json

On Wed, Jul 1, 2009 at 10:05 PM, Dmitry Kachaev <dmitry.kach...@gmail.com>wrote:

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---------------------------
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Washington, DC
http://www.livinginthedistrict.com/
http://www.kapustabrothers.com/

 
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Dmitry Kachaev (OCTO)  
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 More options Jul 1 2009, 10:26 pm
From: "Dmitry Kachaev (OCTO)" <dmitry.kach...@dc.gov>
Date: Wed, 1 Jul 2009 22:26:20 -0400
Local: Wed, Jul 1 2009 10:26 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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What is HTTP response code/message?
-Dmitry

Dmitry Kachaev, Director of R&D
Office of the CTO, DC Government

voice: (202) 527-9423
mail: dmitry.kach...@dc.gov
location: One Judiciary Square, 930S
schedule: http://links.dc.gov/dk-freebusy
twitter: @octolabs
--
Check out our current projects: Apps for Democracy -
http://appsfordemocracy.org, DC Open API - http://api.dc.gov, DC
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Shaun Farrell  
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 More options Jul 1 2009, 10:27 pm
From: Shaun Farrell <farrel...@gmail.com>
Date: Wed, 1 Jul 2009 22:27:18 -0400
Local: Wed, Jul 1 2009 10:27 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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I am getting this returned

string(1023) " "

On Wed, Jul 1, 2009 at 10:26 PM, Dmitry Kachaev (OCTO) <

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http://www.kapustabrothers.com/

 
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Dmitry Kachaev  
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 More options Jul 1 2009, 10:31 pm
From: Dmitry Kachaev <dmitry.kach...@dc.gov>
Date: Wed, 1 Jul 2009 22:31:03 -0400
Local: Wed, Jul 1 2009 10:31 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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Can you send http packet or code snippet or list of all params?

Sent from my iPhone

On Jul 1, 2009, at 10:27 PM, Shaun Farrell <farrel...@gmail.com> wrote:


 
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Shaun Farrell  
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 More options Jul 1 2009, 10:34 pm
From: Shaun Farrell <farrel...@gmail.com>
Date: Wed, 1 Jul 2009 22:34:42 -0400
Local: Wed, Jul 1 2009 10:34 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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yeah using zend framework

$client = new Zend_Http_Client('http://api.dc.gov/open311/dev/submit.json');
$client->setMethod(Zend_Http_Client::POST);
        $client->setParameterPost(array(
            'apikey'  => $this->_open311Key,
            'servicecode' => 'S0471',
            'aid'   => $aid,
            'description' => $description
        ));
        $response = $client->request()->getBody();
        $data = Zend_Json::decode($response, Zend_Json::TYPE_OBJECT);

On Wed, Jul 1, 2009 at 10:31 PM, Dmitry Kachaev <dmitry.kach...@dc.gov>wrote:

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http://www.livinginthedistrict.com/
http://www.kapustabrothers.com/

 
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Shaun Farrell  
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 More options Jul 1 2009, 10:37 pm
From: Shaun Farrell <farrel...@gmail.com>
Date: Wed, 1 Jul 2009 22:37:46 -0400
Local: Wed, Jul 1 2009 10:37 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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here is a view of the $client object

object(Zend_Http_Client)#50 (15) {
  ["config:protected"]=>
  array(9) {
    ["maxredirects"]=>
    int(5)
    ["strictredirects"]=>
    bool(false)
    ["useragent"]=>
    string(16) "Zend_Http_Client"
    ["timeout"]=>
    int(10)
    ["adapter"]=>
    string(31) "Zend_Http_Client_Adapter_Socket"
    ["httpversion"]=>
    string(3) "1.1"
    ["keepalive"]=>
    bool(false)
    ["storeresponse"]=>
    bool(true)
    ["strict"]=>
    bool(true)
  }
  ["adapter:protected"]=>
  NULL
  ["uri:protected"]=>
  object(Zend_Uri_Http)#62 (9) {
    ["_username:protected"]=>
    string(0) ""
    ["_password:protected"]=>
    string(0) ""
    ["_host:protected"]=>
    string(10) "api.dc.gov"
    ["_port:protected"]=>
    int(80)
    ["_path:protected"]=>
    string(24) "/open311/dev/submit.json"
    ["_query:protected"]=>
    string(0) ""
    ["_fragment:protected"]=>
    string(0) ""
    ["_regex:protected"]=>
    array(5) {
      ["escaped"]=>
      string(16) "%[[:xdigit:]]{2}"
      ["unreserved"]=>
      string(24) "[A-Za-z0-9-_.!~*'()\[\]]"
      ["segment"]=>
      string(54) "(?:%[[:xdigit:]]{2}|[A-Za-z0-9-_.!~*'()\[\]:@&=+$,;])*"
      ["path"]=>
      string(66)
"(?:\/(?:(?:%[[:xdigit:]]{2}|[A-Za-z0-9-_.!~*'()\[\]:@&=+$,;])*)?)+"
      ["uric"]=>
      string(56) "(?:%[[:xdigit:]]{2}|[A-Za-z0-9-_.!~*'()\[\];\/?:@&=+$,])"
    }
    ["_scheme:protected"]=>
    string(4) "http"
  }
  ["headers:protected"]=>
  array(0) {
  }
  ["method:protected"]=>
  string(4) "POST"
  ["paramsGet:protected"]=>
  array(0) {
  }
  ["paramsPost:protected"]=>
  array(4) {
    ["apikey"]=>
    string(36) "531ef8d8-01df-4c44-b069-25e61af0f4d0"
    ["servicecode"]=>
    string(5) "S0471"
    ["aid"]=>
    string(6) "285822"
    ["description"]=>
    string(10) "its vacant"
  }
  ["enctype:protected"]=>
  string(33) "application/x-www-form-urlencoded"
  ["raw_post_data:protected"]=>
  NULL
  ["auth:protected"]=>
  NULL
  ["files:protected"]=>
  array(0) {
  }
  ["cookiejar:protected"]=>
  NULL
  ["last_request:protected"]=>
  NULL
  ["last_response:protected"]=>
  NULL
  ["redirectCounter:protected"]=>
  int(0)

}

Everything looks good its a post, the fields are valid, urlencoded.

--
---------------------------
Shaun J. Farrell
Washington, DC
http://www.livinginthedistrict.com/
http://www.kapustabrothers.com/

 
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Shaun Farrell  
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 More options Jul 1 2009, 10:41 pm
From: Shaun Farrell <farrel...@gmail.com>
Date: Wed, 1 Jul 2009 22:41:04 -0400
Local: Wed, Jul 1 2009 10:41 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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Production seems to be working just fine.  I'll just use that without
testing :-)

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---------------------------
Shaun J. Farrell
Washington, DC
http://www.livinginthedistrict.com/
http://www.kapustabrothers.com/

 
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Dmitry Kachaev (OCTO)  
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 More options Jul 1 2009, 10:52 pm
From: "Dmitry Kachaev (OCTO)" <dmitry.kach...@dc.gov>
Date: Wed, 1 Jul 2009 22:52:43 -0400
Local: Wed, Jul 1 2009 10:52 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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Got it.
Dev was returning internal XML packet. Now in sync with Prod, and both
returning valid token.

-Dmitry

Dmitry Kachaev, Director of R&D
Office of the CTO, DC Government

voice: (202) 527-9423
mail: dmitry.kach...@dc.gov
location: One Judiciary Square, 930S
schedule: http://links.dc.gov/dk-freebusy
twitter: @octolabs
--
Check out our current projects: Apps for Democracy -
http://appsfordemocracy.org, DC Open API - http://api.dc.gov, DC
Circulator's "Where's my Bus?" - http://circulator.dc.gov


 
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Shaun Farrell  
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 More options Jul 1 2009, 11:05 pm
From: Shaun Farrell <farrel...@gmail.com>
Date: Wed, 1 Jul 2009 23:05:27 -0400
Local: Wed, Jul 1 2009 11:05 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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Getting a new error in Dev
open311 submit method failed, backend 311 integration failed - strXMLData:

On Wed, Jul 1, 2009 at 10:52 PM, Dmitry Kachaev (OCTO) <

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---------------------------
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http://www.kapustabrothers.com/

 
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Dmitry Kachaev (OCTO)  
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 More options Jul 1 2009, 11:09 pm
From: "Dmitry Kachaev (OCTO)" <dmitry.kach...@dc.gov>
Date: Wed, 1 Jul 2009 23:09:25 -0400
Local: Wed, Jul 1 2009 11:09 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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Please, send HTTP POST details...
Dmitry Kachaev, Director of R&D
Office of the CTO, DC Government

voice: (202) 527-9423
mail: dmitry.kach...@dc.gov
location: One Judiciary Square, 930S
schedule: http://links.dc.gov/dk-freebusy
twitter: @octolabs
--
Check out our current projects: Apps for Democracy -
http://appsfordemocracy.org, DC Open API - http://api.dc.gov, DC
Circulator's "Where's my Bus?" - http://circulator.dc.gov

...

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Shaun Farrell  
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 More options Jul 1 2009, 11:09 pm
From: Shaun Farrell <farrel...@gmail.com>
Date: Wed, 1 Jul 2009 23:09:28 -0400
Local: Wed, Jul 1 2009 11:09 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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Also in /dev/

getFromToken.json is still returning serviceid of 123456

I think the json on the submit for the token may not be valid either.  I was
unable to decode the json and had to do this manually.

...

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Dmitry Kachaev (OCTO)  
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 More options Jul 1 2009, 11:15 pm
From: "Dmitry Kachaev (OCTO)" <dmitry.kach...@dc.gov>
Date: Wed, 1 Jul 2009 23:15:25 -0400
Local: Wed, Jul 1 2009 11:15 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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getFromToken works as intended, servicerequestids from dev are meaningless
and can't be obtained using get method from production.
json token is fixed.

what are HTTP POST details on previous submit issue?

-Dmitry

Dmitry Kachaev, Director of R&D
Office of the CTO, DC Government

voice: (202) 527-9423
mail: dmitry.kach...@dc.gov
location: One Judiciary Square, 930S
schedule: http://links.dc.gov/dk-freebusy
twitter: @octolabs
--
Check out our current projects: Apps for Democracy -
http://appsfordemocracy.org, DC Open API - http://api.dc.gov, DC
Circulator's "Where's my Bus?" - http://circulator.dc.gov

...

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Shaun Farrell  
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 More options Jul 1 2009, 11:20 pm
From: Shaun Farrell <farrel...@gmail.com>
Date: Wed, 1 Jul 2009 23:20:41 -0400
Local: Wed, Jul 1 2009 11:20 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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I'm not sure about that other error i submitted with the xml error.  I
haven't gotten it again.

testing the json now.

On Wed, Jul 1, 2009 at 11:15 PM, Dmitry Kachaev (OCTO) <

...

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Shaun Farrell  
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 More options Jul 1 2009, 11:23 pm
From: Shaun Farrell <farrel...@gmail.com>
Date: Wed, 1 Jul 2009 23:23:05 -0400
Local: Wed, Jul 1 2009 11:23 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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Here is one with the xml error

Error
string(1162) "{"error": "open311 submit method failed, backend 311
integration failed - strXMLData: \n \n \n \n \n \n \n \n \n \n \n "}"

Post

object(Zend_Http_Client)#50 (15) {
  ["config:protected"]=>
  array(9) {
    ["maxredirects"]=>
    int(5)
    ["strictredirects"]=>
    bool(false)
    ["useragent"]=>
    string(16) "Zend_Http_Client"
    ["timeout"]=>
    int(10)
    ["adapter"]=>
    string(31) "Zend_Http_Client_Adapter_Socket"
    ["httpversion"]=>
    string(3) "1.1"
    ["keepalive"]=>
    bool(false)
    ["storeresponse"]=>
    bool(true)
    ["strict"]=>
    bool(true)
  }
  ["adapter:protected"]=>
  NULL
  ["uri:protected"]=>
  object(Zend_Uri_Http)#62 (9) {
    ["_username:protected"]=>
    string(0) ""
    ["_password:protected"]=>
    string(0) ""
    ["_host:protected"]=>
    string(10) "api.dc.gov"
    ["_port:protected"]=>
    int(80)
    ["_path:protected"]=>
    string(24) "/open311/dev/submit.json"
    ["_query:protected"]=>
    string(0) ""
    ["_fragment:protected"]=>
    string(0) ""
    ["_regex:protected"]=>
    array(5) {
      ["escaped"]=>
      string(16) "%[[:xdigit:]]{2}"
      ["unreserved"]=>
      string(24) "[A-Za-z0-9-_.!~*'()\[\]]"
      ["segment"]=>
      string(54) "(?:%[[:xdigit:]]{2}|[A-Za-z0-9-_.!~*'()\[\]:@&=+$,;])*"
      ["path"]=>
      string(66)
"(?:\/(?:(?:%[[:xdigit:]]{2}|[A-Za-z0-9-_.!~*'()\[\]:@&=+$,;])*)?)+"
      ["uric"]=>
      string(56) "(?:%[[:xdigit:]]{2}|[A-Za-z0-9-_.!~*'()\[\];\/?:@&=+$,])"
    }
    ["_scheme:protected"]=>
    string(4) "http"
  }
  ["headers:protected"]=>
  array(0) {
  }
  ["method:protected"]=>
  string(4) "POST"
  ["paramsGet:protected"]=>
  array(0) {
  }
  ["paramsPost:protected"]=>
  array(4) {
    ["apikey"]=>
    string(36) "531ef8d8-01df-4c44-b069-25e61af0f4d0"
    ["servicecode"]=>
    string(5) "S0471"
    ["aid"]=>
    string(6) "299772"
    ["description"]=>
    string(10) "its vacant"
  }
  ["enctype:protected"]=>
  string(33) "application/x-www-form-urlencoded"
  ["raw_post_data:protected"]=>
  NULL
  ["auth:protected"]=>
  NULL
  ["files:protected"]=>
  array(0) {
  }
  ["cookiejar:protected"]=>
  NULL
  ["last_request:protected"]=>
  NULL
  ["last_response:protected"]=>
  NULL
  ["redirectCounter:protected"]=>
  int(0)

...

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Shaun Farrell  
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 More options Jul 1 2009, 11:30 pm
From: Shaun Farrell <farrel...@gmail.com>
Date: Wed, 1 Jul 2009 23:30:19 -0400
Local: Wed, Jul 1 2009 11:30 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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The Production /v1/ is returning 123456 for the serviceid too!

I just tried to test it out and got service id 123456

...

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Zvi Band  
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 More options Jul 2 2009, 9:25 am
From: Zvi Band <skee...@gmail.com>
Date: Thu, 2 Jul 2009 06:25:34 -0700 (PDT)
Local: Thurs, Jul 2 2009 9:25 am
Subject: Re: 311 API Go Live Update
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Dmitry,
Can you give us an update on the status of the API? I tested my
application by posting a real service request (I actually had a
legitimate need!) and it seemed to go through.

On Jul 1, 11:30 pm, Shaun Farrell <farrel...@gmail.com> wrote:


 
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Dmitry Kachaev (OCTO)  
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 More options Jul 2 2009, 9:28 am
From: "Dmitry Kachaev (OCTO)" <dmitry.kach...@dc.gov>
Date: Thu, 2 Jul 2009 09:28:10 -0400
Local: Thurs, Jul 2 2009 9:28 am
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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We are switching http://api.dc.gov/open311/v1/submit.json to point to
production today. http://api.dc.gov/open311/dev/submit.json can be used to
test submit functionality, it goes to QC env and can be used for testing.
-Dmitry

Dmitry Kachaev, Director of R&D
Office of the CTO, DC Government

voice: (202) 527-9423
mail: dmitry.kach...@dc.gov
location: One Judiciary Square, 930S
schedule: http://links.dc.gov/dk-freebusy
twitter: @octolabs
--
Check out our current projects: Apps for Democracy -
http://appsfordemocracy.org, DC Open API - http://api.dc.gov, DC
Circulator's "Where's my Bus?" - http://circulator.dc.gov

...

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Zvi Band  
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 More options Jul 7 2009, 9:00 am
From: Zvi Band <skee...@gmail.com>
Date: Tue, 7 Jul 2009 06:00:05 -0700 (PDT)
Local: Tues, Jul 7 2009 9:00 am
Subject: Re: 311 API Go Live Update
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I'm still getting 123456 for the Service ID...

On Jul 2, 9:28 am, "Dmitry Kachaev (OCTO)" <dmitry.kach...@dc.gov>
wrote:

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Dmitry Kachaev  
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 More options Jul 7 2009, 1:08 pm
From: Dmitry Kachaev <dmitry.kach...@gmail.com>
Date: Tue, 7 Jul 2009 13:08:58 -0400
Local: Tues, Jul 7 2009 1:08 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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It is integrated through now.
submit will return UUID (temp token) which you can exchange for
servicerequestid using getFromToken method, while service request is not
propagated through the system it will return empty servicerequestid (empty
string).

Dev "submit" returns servicerequestid from QC env. (doesn't match actual
service requests, but you can see how it works through the whole workflow).

-Dmitry

p.s. Judging will be in process from 3pm to 5pm. Let me know if you have any
issues. My # 202 527 9423

Dmitry Kachaev
cell    - (703) 477-6072
email - dmitry.kach...@gmail.com

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Shaun Farrell  
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 More options Jul 30 2009, 9:05 pm
From: Shaun Farrell <farrel...@gmail.com>
Date: Thu, 30 Jul 2009 18:05:24 -0700 (PDT)
Local: Thurs, Jul 30 2009 9:05 pm
Subject: Re: 311 API Go Live Update
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It seems like the 311 API is not working.  I can submit a request and
get a Token but the tokens never turn into service ids.
Is the 311 api integrated yet?  Anyone else having problems?

If the issue hasn't been accepted as a service id is there a way to
notify the user?

On Jul 7, 1:08 pm, Dmitry Kachaev <dmitry.kach...@gmail.com> wrote:

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Dmitry Kachaev (OCTO)  
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 More options Aug 3 2009, 3:35 pm
From: "Dmitry Kachaev (OCTO)" <dmitry.kach...@dc.gov>
Date: Mon, 3 Aug 2009 15:35:36 -0400
Local: Mon, Aug 3 2009 3:35 pm
Subject: Re: [OCTO Labs] Re: 311 API Go Live Update
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We are looking at this issue. We are on somewhat manual integration right
now, waiting for new 311 system to come online.
I will check and reply by tomorrow on this.

-Dmitry

Dmitry Kachaev, Director of R&D
Office of the CTO, DC Government

voice: (202) 527-9423
mail: dmitry.kach...@dc.gov
location: One Judiciary Square, 930S
schedule: http://links.dc.gov/dk-freebusy
twitter: @octolabs
--
Check out our current projects: Apps for Democracy -
http://appsfordemocracy.org, DC Open API - http://api.dc.gov, DC
Circulator's "Where's my Bus?" - http://circulator.dc.gov
Sent from Washington, District of Columbia, United States

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