I have to agree, there has been an increase not only from properties, but also speakers, special events companies and several other disciplines. However, most have not been Tier 1 cities and most are not properties I would recommend to my clients. From what I've read and experienced, the major markets have still not experienced sufficient slowdown to warrent deal making (unless I want Scottsdale in August).
Tim Neill
Technical Production Manager Opus Solutions
www.opus-solutions.com tne...@opus-solutions.com
Direct 971.223.1104
Mobile 503.329.4126
Fax 971.223.0794
----- Original Message ----
From: "Eisenst...@aol.com" <Eisenst...@aol.com>
To: MiForum@googlegroups.com
Sent: Thursday, July 17, 2008 11:39:03 AM
Subject: MiForum Here's how I know the market is soft
In the last week, the number of cold calls AND solicitation emails w/ "deals" from properties has increased tremendously. In fact, I can't remember a recent time when it was this heavy.
Joan
"There may be times when we are powerless to prevent injustice, but there must never be a time when we fail to protest." -- - Elie Wiesel
Joan L. Eisenstodt - Eisenstodt Associates, LLC Putting my strengths (Connectedness, Intellection, Learner, Ideation, Strategic) to work as a Meetings & Hospitality Consultant, Facilitator & Trainer reviewing hotels with you and blogging at http://meetingscollaborative.com
Address:915 E Street, NW, #1115, Washington, DC 20004 USA
NOTE new phone no.: 202.737.7890 fax: 202.543.4619
email: eisenst...@aol.com
Moderator of the Meetings Collaborative discussions at www.meetingscollaborative.com where you can write and read facility peer reviews, and of MiForum at www.meetingmegasite.comandhttp://groups.google.com/group/MiForum. This email, its contents, and attachments are confidential. You should not copy or use this email for any reason.
PPlease consider the environment before printing this email
I've been getting a number of them as well, and want to share the call I
JUST received.
"This is Mary from ABC hotel. I was calling to find out how your recent
meeting at XYZ hotel was?" (obiously, they are competitor hotels)
Honestly, I was so flabbergasted by her tactic that I just said "fine"
and then as quick as possible got off the phone. I've tried to reach my
national sales rep to tell her about it but can't reach her. This just
really didn't impress me at all. Glad I had already decided against
using this hotel so I won't have that burr in my britches when trying to
work with them!
From: MiForum@googlegroups.com [mailto:MiForum@googlegroups.com] On
Behalf Of Tim Neill
Sent: Thursday, July 17, 2008 3:11 PM
To: Eisenst...@aol.com; MiForum@googlegroups.com
Subject: MiForum Re: Here's how I know the market is soft
I have to agree, there has been an increase not only from properties,
but also speakers, special events companies and several other
disciplines. However, most have not been Tier 1 cities and most are not
properties I would recommend to my clients. From what I've read and
experienced, the major markets have still not experienced sufficient
slowdown to warrent deal making (unless I want Scottsdale in August).
----- Original Message ----
From: "Eisenst...@aol.com" <Eisenst...@aol.com>
To: MiForum@googlegroups.com
Sent: Thursday, July 17, 2008 11:39:03 AM
Subject: MiForum Here's how I know the market is soft
In the last week, the number of cold calls AND solicitation emails w/
"deals" from properties has increased tremendously. In fact, I can't
remember a recent time when it was this heavy.
Joan
"There may be times when we are powerless to prevent injustice, but
there must never be a time when we fail to protest." -- - Elie Wiesel
Joan L. Eisenstodt - Eisenstodt Associates, LLC Putting my strengths (Connectedness, Intellection, Learner, Ideation,
Strategic) to work as a Meetings & Hospitality Consultant, Facilitator &
Trainer reviewing hotels with you and blogging at http://meetingscollaborative.com <http://meetingscollaborative.com/>
Address: 915 E Street, NW, #1115, Washington, DC 20004 USA
NOTE new phone no.: 202.737.7890 fax: 202.543.4619
email: eisenst...@aol.com
If you would prefer not to receive further email messages from this individual at PennWell, please reply to the original email and type "Unsubscribe" in the subject line. Or, if you prefer, you can write to us at:
PennWell Corporation c/o Email Unsubscribe 1421 South Sheridan Road Tulsa, Oklahoma 74112 USA
PennWell provides business-to-business information and events for the oil & gas, electric power, renewable energy, water, electronics, semiconductor, contamination control, optoelectronics, fiber optics, enterprise storage, information technology, fire, EMS, and dental markets.
I like this thread because it helps me think about what I say to potential customers ---- so following not meant offensively or contradictory....simply a request for direction (and you know me Jennifer, I'm always looking for direction...ha). A huge part of my job is email, phone and face to face solicitation and as a smaller destination we do this year round and regardless of the economic situation...
Help me to make sure I am in tune with my customers (all of you).....I often call clients (usually someone I have a relationship with) after their event has ended because I have found many groups start searches for future years immediately following an annual meeting. One of my opening questions is how the meeting went in XYZ community. Not meant as anything other than a topic of conversation, recognizing I know the convention just finished and that I know what city it was in.
Is a question such as this looked at by you, the customers, as intrusive.....when do we as sales people cross the line from caring about how your event went to sounding like we are being nosey about our competitors?
Help me out here : )
~T
Tanna McTee
National Sales Manager
Reno-Tahoe, America's Adventure Place
4001 S. Virginia Street, Suite G
Reno, NV 89502
Direct: (775) 827-7798
Mobile: (775) 351-8794
Fax: (775)827-7666
tmc...@rscva.com<blocked::blocked::mailto:tmc...@rscva.com>
________________________________
From: MiForum@googlegroups.com [mailto:MiForum@googlegroups.com] On Behalf Of Jennifer Lindsey
Sent: Thursday, July 17, 2008 1:44 PM
To: MiForum@googlegroups.com
Subject: MiForum Re: Here's how I know the market is soft
I've been getting a number of them as well, and want to share the call I JUST received.
"This is Mary from ABC hotel. I was calling to find out how your recent meeting at XYZ hotel was?" (obiously, they are competitor hotels)
Honestly, I was so flabbergasted by her tactic that I just said "fine" and then as quick as possible got off the phone. I've tried to reach my national sales rep to tell her about it but can't reach her. This just really didn't impress me at all. Glad I had already decided against using this hotel so I won't have that burr in my britches when trying to work with them!
________________________________
From: MiForum@googlegroups.com [mailto:MiForum@googlegroups.com] On Behalf Of Tim Neill
Sent: Thursday, July 17, 2008 3:11 PM
To: Eisenst...@aol.com; MiForum@googlegroups.com
Subject: MiForum Re: Here's how I know the market is soft
I have to agree, there has been an increase not only from properties, but also speakers, special events companies and several other disciplines. However, most have not been Tier 1 cities and most are not properties I would recommend to my clients. From what I've read and experienced, the major markets have still not experienced sufficient slowdown to warrent deal making (unless I want Scottsdale in August).
----- Original Message ----
From: "Eisenst...@aol.com" <Eisenst...@aol.com>
To: MiForum@googlegroups.com
Sent: Thursday, July 17, 2008 11:39:03 AM
Subject: MiForum Here's how I know the market is soft
In the last week, the number of cold calls AND solicitation emails w/ "deals" from properties has increased tremendously. In fact, I can't remember a recent time when it was this heavy.
Joan
"There may be times when we are powerless to prevent injustice, but there must never be a time when we fail to protest." -- - Elie Wiesel
Joan L. Eisenstodt - Eisenstodt Associates, LLC
Putting my strengths (Connectedness, Intellection, Learner, Ideation, Strategic) to work as a Meetings & Hospitality Consultant, Facilitator & Trainer
reviewing hotels with you and blogging at http://meetingscollaborative.com<http://meetingscollaborative.com/>
Address: 915 E Street, NW, #1115, Washington, DC 20004 USA
NOTE new phone no.: 202.737.7890 fax: 202.543.4619
email: eisenst...@aol.com<mailto:eisenst...@aol.com>
If you would prefer not to receive further email messages from this individual at PennWell, please reply to the original email and type "Unsubscribe" in the subject line. Or, if you prefer, you can write to us at:
PennWell Corporation
c/o Email Unsubscribe
1421 South Sheridan Road
Tulsa, Oklahoma 74112 USA
PennWell provides business-to-business information and events for the oil & gas, electric power, renewable energy, water, electronics, semiconductor, contamination control, optoelectronics, fiber optics, enterprise storage, information technology, fire, EMS, and dental markets.
I have NO PROBLEM with your approach whatsoever. I like it. At least it means I'm talking to someone who (a) remembers me and (b) remembers at least SOMETHING about my group. I can usually tell if someone is just "fishing" for "dirt" about a competitor, and it takes two to play that game, so I just don't play.
Best, Veronica
Veronica Scrimshaw Director of Corporate Communications NPA, The Worldwide Recruiting Network 1680 Viewpond Drive SE Grand Rapids, Michigan 49508 USA +1 616 455-6776 ext. 17 direct +1 616 455-6555 main +1 616 455-8255 fax vscrims...@npaworldwide.com www.npaworldwide.com <http://www.npaworldwide.com/>
NPA, The Worldwide Recruiting Network <http://www.npaworldwide.com/> is your connection to premier independent recruiting firms on six continents.
________________________________
From: MiForum@googlegroups.com [mailto:MiForum@googlegroups.com] On Behalf Of Tanna McTee Sent: Thursday, July 17, 2008 5:09 PM To: Jennifer Lindsey; MiForum@googlegroups.com Subject: MiForum Re: Here's how I know the market is soft
I like this thread because it helps me think about what I say to potential customers ---- so following not meant offensively or contradictory....simply a request for direction (and you know me Jennifer, I'm always looking for direction...ha). A huge part of my job is email, phone and face to face solicitation and as a smaller destination we do this year round and regardless of the economic situation...
Help me to make sure I am in tune with my customers (all of you).....I often call clients (usually someone I have a relationship with) after their event has ended because I have found many groups start searches for future years immediately following an annual meeting. One of my opening questions is how the meeting went in XYZ community. Not meant as anything other than a topic of conversation, recognizing I know the convention just finished and that I know what city it was in.
Is a question such as this looked at by you, the customers, as intrusive.....when do we as sales people cross the line from caring about how your event went to sounding like we are being nosey about our competitors?
Help me out here : )
~T
Tanna McTee National Sales Manager Reno-Tahoe, America's Adventure Place 4001 S. Virginia Street, Suite G Reno, NV 89502 Direct: (775) 827-7798 Mobile: (775) 351-8794 Fax: (775)827-7666 tmc...@rscva.com <blocked::blocked::mailto:tmc...@rscva.com>
Tanna,
I find using the statement, "I hope everything went well with your event last week in XYZ," is a good way to start the coversation. I then start talking about the future. If the client (prospect) wants to bring up items (either positive or negative) from their recent experience, great. If not, I just go onto present our services in as compelling a way as possible. Of course it always helps to know any pain points this person may have experienced, so I can address them, but I would like to think our extensive experience, wealth of knowledge and the testimonies of our clients are what will win the business.
Tim Neill
Technical Production Manager Opus Solutions
www.opus-solutions.com tne...@opus-solutions.com
Direct 971.223.1104
Mobile 503.329.4126
Fax 971.223.0794
----- Original Message ----
From: Tanna McTee <tmc...@RSCVA.com>
To: Jennifer Lindsey <Jennif...@Pennwell.com>; "MiForum@googlegroups.com" <MiForum@googlegroups.com>
Sent: Thursday, July 17, 2008 2:08:37 PM
Subject: MiForum Re: Here's how I know the market is soft
I like this thread because it helps me think about what I say to potential customers ---- so following not meant offensively or contradictory....simply a request for direction (and you know me Jennifer, I'm always looking for direction...ha). A huge part of my job is email, phone and face to face solicitation and as a smaller destination we do this year round and regardless of the economic situation...
Help me to make sure I am in tune with my customers (all of you).....I often call clients (usually someone I have a relationship with) after their event has ended because I have found many groups start searches for future years immediately following an annual meeting. One of my opening questions is how the meeting went in XYZ community. Not meant as anything other than a topic of conversation, recognizing I know the convention just finished and that I know what city it was in.
Is a question such as this looked at by you, the customers, as intrusive.....when do we as sales people cross the line from caring about how your event went to sounding like we are being nosey about our competitors?
Help me out here : )
~T
Tanna McTee
National Sales Manager
Reno-Tahoe, America's Adventure Place
4001 S. Virginia Street, Suite G
Reno, NV 89502
Direct: (775) 827-7798
Mobile: (775) 351-8794
Fax: (775)827-7666
tmc...@rscva.com
________________________________
From: MiForum@googlegroups.com [mailto:MiForum@googlegroups.com] On Behalf Of Jennifer Lindsey
Sent: Thursday, July 17, 2008 1:44 PM
To: MiForum@googlegroups.com
Subject: MiForum Re: Here's how I know the market is soft
I've been getting a number of them as well, and want to share the call I JUST received.
"This is Mary from ABC hotel. I was calling to find out how your recent meeting at XYZ hotel was?" (obiously, they are competitor hotels)
Honestly, I was so flabbergasted by her tactic that I just said "fine" and then as quick as possible got off the phone. I've tried to reach my national sales rep to tell her about it but can't reach her. This just really didn't impress me at all. Glad I had already decided against using this hotel so I won't have that burr in my britches when trying to work with them!
________________________________
From: MiForum@googlegroups.com [mailto:MiForum@googlegroups.com] On Behalf Of Tim Neill
Sent: Thursday, July 17, 2008 3:11 PM
To: Eisenst...@aol.com; MiForum@googlegroups.com
Subject: MiForum Re: Here's how I know the market is soft
I have to agree, there has been an increase not only from properties, but also speakers, special events companies and several other disciplines. However, most have not been Tier 1 cities and most are not properties I would recommend to my clients. From what I've read and experienced, the major markets have still not experienced sufficient slowdown to warrent deal making (unless I want Scottsdale in August).
Tim Neill
Technical Production Manager Opus Solutions
www.opus-solutions.com tne...@opus-solutions.com
Direct 971.223.1104
Mobile 503.329.4126
Fax 971.223.0794
----- Original Message ----
From: "Eisenst...@aol.com" <Eisenst...@aol.com>
To: MiForum@googlegroups.com
Sent: Thursday, July 17, 2008 11:39:03 AM
Subject: MiForum Here's how I know the market is soft
In the last week, the number of cold calls AND solicitation emails w/ "deals" from properties has increased tremendously. In fact, I can't remember a recent time when it was this heavy.
Joan
"There may be times when we are powerless to prevent injustice, but there must never be a time when we fail to protest." -- - Elie Wiesel
Joan L. Eisenstodt - Eisenstodt Associates, LLC Putting my strengths (Connectedness, Intellection, Learner, Ideation, Strategic) to work as a Meetings & Hospitality Consultant, Facilitator & Trainer reviewing hotels with you and blogging at http://meetingscollaborative.com
Address:915 E Street, NW, #1115, Washington, DC 20004 USA
NOTE new phone no.: 202.737.7890 fax: 202.543.4619
email: eisenst...@aol.com
Moderator of the Meetings Collaborative discussions at www.meetingscollaborative.com where you can write and read facility peer reviews, and of MiForum at www.meetingmegasite.comandhttp://groups.google.com/group/MiForum. This email, its contents, and attachments are confidential. You should not copy or use this email for any reason.
PPlease consider the environment before printing this email
If you would prefer not to receive further email messages from this individual at PennWell, please reply to the original email and type "Unsubscribe" in the subject line. Or, if you prefer, you can write to us at:
PennWell Corporation
c/o Email Unsubscribe
1421 South Sheridan Road
Tulsa, Oklahoma 74112 USA
PennWell provides business-to-business information and events for the oil & gas, electric power, renewable energy, water, electronics, semiconductor, contamination control, optoelectronics, fiber optics, enterprise storage, information technology, fire, EMS, and dental markets.
I agree, hotels are calling ME again. I am not begging them right now. I believe that our partnerships will become better as hoteliers begin to "listen" to their clients, speak to them, work at sales, and not just push incoming leads. Relationships may be built again!!! I know my "old time" hotel friends and I have relationships, the newer hotel folks didn't need to do this in the last few years. It will definitely determine who can make it in this industry.
From: MiForum@googlegroups.com [mailto:MiForum@googlegroups.com] On Behalf Of Tim Neill Sent: Thursday, July 17, 2008 5:28 PM To: Tanna McTee; Jennifer Lindsey; MiForum@googlegroups.com Subject: MiForum Re: Here's how I know the market is soft
Tanna,
I find using the statement, "I hope everything went well with your event last week in XYZ," is a good way to start the coversation. I then start talking about the future. If the client (prospect) wants to bring up items (either positive or negative) from their recent experience, great. If not, I just go onto present our services in as compelling a way as possible. Of course it always helps to know any pain points this person may have experienced, so I can address them, but I would like to think our extensive experience, wealth of knowledge and the testimonies of our clients are what will win the business.
----- Original Message ---- From: Tanna McTee <tmc...@RSCVA.com> To: Jennifer Lindsey <Jennif...@Pennwell.com>; "MiForum@googlegroups.com"
<MiForum@googlegroups.com> Sent: Thursday, July 17, 2008 2:08:37 PM Subject: MiForum Re: Here's how I know the market is soft
I like this thread because it helps me think about what I say to potential customers ---- so following not meant offensively or contradictory....simply a request for direction (and you know me Jennifer, I'm always looking for direction...ha). A huge part of my job is email, phone and face to face solicitation and as a smaller destination we do this year round and regardless of the economic situation...
Help me to make sure I am in tune with my customers (all of you).....I often call clients (usually someone I have a relationship with) after their event has ended because I have found many groups start searches for future years immediately following an annual meeting. One of my opening questions is how the meeting went in XYZ community. Not meant as anything other than a topic of conversation, recognizing I know the convention just finished and that I know what city it was in.
Is a question such as this looked at by you, the customers, as intrusive.....when do we as sales people cross the line from caring about how your event went to sounding like we are being nosey about our competitors?
From: MiForum@googlegroups.com [mailto:MiForum@googlegroups.com] On Behalf Of Jennifer Lindsey Sent: Thursday, July 17, 2008 1:44 PM To: MiForum@googlegroups.com Subject: MiForum Re: Here's how I know the market is soft
I've been getting a number of them as well, and want to share the call I JUST received.
"This is Mary from ABC hotel. I was calling to find out how your recent meeting at XYZ hotel was?" (obiously, they are competitor hotels)
Honestly, I was so flabbergasted by her tactic that I just said "fine" and then as quick as possible got off the phone. I've tried to reach my national sales rep to tell her about it but can't reach her. This just really didn't impress me at all. Glad I had already decided against using this hotel so I won't have that burr in my britches when trying to work with them!
From: MiForum@googlegroups.com [mailto:MiForum@googlegroups.com] On Behalf Of Tim Neill Sent: Thursday, July 17, 2008 3:11 PM To: Eisenst...@aol.com; MiForum@googlegroups.com Subject: MiForum Re: Here's how I know the market is soft
I have to agree, there has been an increase not only from properties, but also speakers, special events companies and several other disciplines. However, most have not been Tier 1 cities and most are not properties I would recommend to my clients. From what I've read and experienced, the major markets have still not experienced sufficient slowdown to warrent deal making (unless I want Scottsdale in August).
----- Original Message ---- From: "Eisenst...@aol.com" <Eisenst...@aol.com> To: MiForum@googlegroups.com Sent: Thursday, July 17, 2008 11:39:03 AM Subject: MiForum Here's how I know the market is soft
In the last week, the number of cold calls AND solicitation emails w/ "deals" from properties has increased tremendously. In fact, I can't remember a recent time when it was this heavy.
Joan
"There may be times when we are powerless to prevent injustice, but there must never be a time when we fail to protest." -- - Elie Wiesel
Joan L. Eisenstodt - Eisenstodt Associates, LLC Putting my strengths (Connectedness, Intellection, Learner, Ideation, Strategic) to work as a Meetings & Hospitality Consultant, Facilitator & Trainer reviewing hotels with you and blogging at http://meetingscollaborative.com <http://meetingscollaborative.com/>
Address: 915 E Street, NW, #1115, Washington, DC 20004 USA NOTE new phone no.: 202.737.7890 fax: 202.543.4619 email: eisenst...@aol.com
If you would prefer not to receive further email messages from this individual at PennWell, please reply to the original email and type "Unsubscribe" in the subject line. Or, if you prefer, you can write to us at:
PennWell Corporation c/o Email Unsubscribe 1421 South Sheridan Road Tulsa, Oklahoma 74112 USA
PennWell provides business-to-business information and events for the oil & gas, electric power, renewable energy, water, electronics, semiconductor, contamination control, optoelectronics, fiber optics, enterprise storage, information technology, fire, EMS, and dental markets.
let me clarify. they didn't ask in the sense of how my meeting went. They asked in the sense of how did the hotel do. Regardless of how you read the sentence, I think it would behoove any sales person to make sure that when cold calling on someone they have NO relationship with, they don't ask such forthright questions. That put me in an odd position and immedietley left distaste in my mouth for this sales person.
The same question could have been asked in a different manner and produced more dialogue.
Jennifer
________________________________
From: Tim Neill [mailto:tneill2...@yahoo.com]
Sent: Thu 7/17/2008 4:28 PM
To: Tanna McTee; Jennifer Lindsey; MiForum@googlegroups.com
Subject: Re: MiForum Re: Here's how I know the market is soft
Tanna,
I find using the statement, "I hope everything went well with your event last week in XYZ," is a good way to start the coversation. I then start talking about the future. If the client (prospect) wants to bring up items (either positive or negative) from their recent experience, great. If not, I just go onto present our services in as compelling a way as possible. Of course it always helps to know any pain points this person may have experienced, so I can address them, but I would like to think our extensive experience, wealth of knowledge and the testimonies of our clients are what will win the business.
----- Original Message ----
From: Tanna McTee <tmc...@RSCVA.com>
To: Jennifer Lindsey <Jennif...@Pennwell.com>; "MiForum@googlegroups.com" <MiForum@googlegroups.com>
Sent: Thursday, July 17, 2008 2:08:37 PM
Subject: MiForum Re: Here's how I know the market is soft
I like this thread because it helps me think about what I say to potential customers ---- so following not meant offensively or contradictory....simply a request for direction (and you know me Jennifer, I'm always looking for direction...ha). A huge part of my job is email, phone and face to face solicitation and as a smaller destination we do this year round and regardless of the economic situation...
Help me to make sure I am in tune with my customers (all of you).....I often call clients (usually someone I have a relationship with) after their event has ended because I have found many groups start searches for future years immediately following an annual meeting. One of my opening questions is how the meeting went in XYZ community. Not meant as anything other than a topic of conversation, recognizing I know the convention just finished and that I know what city it was in.
Is a question such as this looked at by you, the customers, as intrusive.....when do we as sales people cross the line from caring about how your event went to sounding like we are being nosey about our competitors?
Help me out here : )
~T
Tanna McTee
National Sales Manager
Reno-Tahoe, America's Adventure Place
4001 S. Virginia Street, Suite G
Reno, NV 89502
Direct: (775) 827-7798
Mobile: (775) 351-8794
Fax: (775)827-7666
tmc...@rscva.com
From: MiForum@googlegroups.com [mailto:MiForum@googlegroups.com] On Behalf Of Jennifer Lindsey
Sent: Thursday, July 17, 2008 1:44 PM
To: MiForum@googlegroups.com
Subject: MiForum Re: Here's how I know the market is soft
I've been getting a number of them as well, and want to share the call I JUST received.
"This is Mary from ABC hotel. I was calling to find out how your recent meeting at XYZ hotel was?" (obiously, they are competitor hotels)
Honestly, I was so flabbergasted by her tactic that I just said "fine" and then as quick as possible got off the phone. I've tried to reach my national sales rep to tell her about it but can't reach her. This just really didn't impress me at all. Glad I had already decided against using this hotel so I won't have that burr in my britches when trying to work with them!
From: MiForum@googlegroups.com [mailto:MiForum@googlegroups.com] On Behalf Of Tim Neill
Sent: Thursday, July 17, 2008 3:11 PM
To: Eisenst...@aol.com; MiForum@googlegroups.com
Subject: MiForum Re: Here's how I know the market is soft
I have to agree, there has been an increase not only from properties, but also speakers, special events companies and several other disciplines. However, most have not been Tier 1 cities and most are not properties I would recommend to my clients. From what I've read and experienced, the major markets have still not experienced sufficient slowdown to warrent deal making (unless I want Scottsdale in August).
----- Original Message ----
From: "Eisenst...@aol.com" <Eisenst...@aol.com>
To: MiForum@googlegroups.com
Sent: Thursday, July 17, 2008 11:39:03 AM
Subject: MiForum Here's how I know the marke
