Emails not being Sent

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Mike

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Dec 22, 2009, 3:30:35 PM12/22/09
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  Hi,
 
Sometimes, my MOO doesn't send certain emails, i.e. the person just doesn't receive the email. No traceback of any kind. It seems to happen with certain domains, for example, gmail always works. I have a feeling this is the mail server, but can it be fixed?
 
Mike

Luke-Jr

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Dec 22, 2009, 5:34:57 PM12/22/09
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Probably not. You can workaround it by satisfying the recipient's irrational
demands; eg, paying for hosting or relay from a static IP.

Inevitably, though, the "fix" is for said person to get a new mail provider
that isn't unreasonable.

Tyler Littlefield

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Dec 22, 2009, 5:41:29 PM12/22/09
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yeah. lets demand all our players switch providers, that's an amazing solution.

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Luke-Jr

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Dec 22, 2009, 7:18:56 PM12/22/09
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On Tuesday 22 December 2009 04:41:29 pm Tyler Littlefield wrote:
> yeah. lets demand all our players switch providers, that's an amazing
> solution.

Hey, if they want to use a provider that intentionally discards legitimate
email behind their backs, they can:
1. switch to a provider that isn't lame
2. convince their provider to fix their servers
3. accept that they won't be getting all their emails

No getting around that choice. #2 is usually impractical, and presumably #3
isn't acceptable. That leaves #1.

Loufah

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Dec 23, 2009, 10:19:46 AM12/23/09
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> Sometimes, my MOO
> doesn't send certain emails, i.e.
> the person just doesn't receive the email.

These are two different problems. If you can, check the mail logs on the mail server ($network.maildrop) and see whether the mail was received from the MOO server and whether it was successfully sent out to the recipient's mail server.


Tristan B

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Dec 25, 2009, 4:10:27 PM12/25/09
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what mail server are you using?


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Garance_D

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Jan 12, 2010, 6:02:55 PM1/12/10
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On Dec 22 2009, 3:30 pm, "Mike" <smartmi...@gmail.com> wrote:
>   Hi,
>
> Sometimes, my MOO doesn't send certain emails, i.e. the person just doesn't receive the email. No traceback of any kind. It seems to happen with certain domains, for example, gmail always works. I have a feeling this is the mail server, but can it be fixed?
>

It depends on how your MOO sends the email. I'm not sure what anyone
else is using for sending mail from within their MOO world, but the
verb used in the MOO I run would just open a connection to the remote
mail host and immediately send all of the lines for the message to the
remote end. Technically that's violating some RFC somewhere, because
a mail client is supposed to wait for the initial "Hello" banner from
the server-side before the client starts sending anything. In my case
I changed the verb to wait for the header line, and only send the
message after that header had been seen.

That fixed the problem I was seeing, but I suspect we had our own home-
grown verb for sending emails, so I don't know what issues would come
up for other MOO sites.

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