On 10/28/2011 4:02 PM, Travis Estes wrote:
I hope all is well in Melrose. Attached is a process
flow chart draft. This is a general form, and I'm looking for
feedback.
Hi,
I have a few suggestions below. Since I'm a technical person, I tend
to like more info, but other folks might like it shorter. I've also
attached AuditProgramDelivery.pdf which is 1 page from a study for
MassSave. This page has much info on the contractor weatherization
process, which we don't need in our handout.
Action 2: Receive a call from Next Step Living to schedule your
visit.
Suggestions:
- Note that there will be several calls in case people are out.
- Do you want to indicate possible times slots?
Action 3: Have your home energy assessment conducted. ...
Suggestion:
- Add replacing incandescent light bulbs.
Action 5: Take action to weatherize your home by utilizing Mass
Save Home Energy Service Program® incentives. At the visit, you
will have the opportunity to sign a contract and move forward with
insulation work.
Suggestions:
- Add that people can also review the contract and sign it later.
Action 6: Have weatherization work done on your home.
Suggestion:
- Add that house will be inspected by another MassSave company to
ensure quality.