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Cult of Frank  
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 More options May 15 2008, 1:47 am
From: Cult of Frank
Date: Wed, 14 May 2008 22:47:23 -0700 (PDT)
Local: Thurs, May 15 2008 1:47 am
Subject: Review Malware
My site was recently hacked via Coppermine Gallery. The vulnerability
has been fixed, all files scrubbed clean (a little too clean thanks to
an ambitious script - oops!), and I'd like to get it de-blacklisted.

However, logging in to the webmaster tools and selecting 'review' just
gives me an 'oops, not working' error. Just thought I'd let the Google
guys know, didn't see any way to report an error of that sort and
obviously I'd like my site off the list (http://www.katsiris.com)


 
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IcX  
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 More options May 15 2008, 3:52 am
From: IcX
Date: Thu, 15 May 2008 00:52:47 -0700 (PDT)
Local: Thurs, May 15 2008 3:52 am
Subject: Re: Review Malware
Same here,i've clicked the request review button and it returns me an
'oops, not working' page
is the request service is dead ?
my site is http://icang.amikom.ac.id ,please do the review again


 
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JohnMu Google employee  
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 More options May 15 2008, 6:13 am
From: JohnMu
Date: Thu, 15 May 2008 03:13:59 -0700 (PDT)
Local: Thurs, May 15 2008 6:13 am
Subject: Re: Review Malware
Hi guys

Thanks for reporting this issue! I've passed it on to the team to take
a look at. In the meantime, you can use the other method of requesting
a review, by submitting a request to stopbadware.org:
http://www.stopbadware.org/home/reviewinfo

Hope it helps & I'm glad you were able to clean up your sites!
John


 
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Vhurkul  
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 More options May 15 2008, 8:38 am
From: Vhurkul
Date: Thu, 15 May 2008 05:38:17 -0700 (PDT)
Local: Thurs, May 15 2008 8:38 am
Subject: Re: Review Malware
I get the 'oops, not working' page too for my website (
http://www.castillofineart.com/ )

The whole server of www.stopbadware.org gives me 500 - Internal Server
Error

Are the two methods offline at the same time?

I know you are working on it, but which is your estimated time to
solve it?


 
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Cult of Frank  
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 More options May 15 2008, 10:50 am
From: Cult of Frank
Date: Thu, 15 May 2008 07:50:15 -0700 (PDT)
Local: Thurs, May 15 2008 10:50 am
Subject: Re: Review Malware
In the morning (Thailand) I was able to get onto the StopBadWare.org
site and put in the request successfully (hoping it would at least let
people using the beta3 of FireFox to view the site), so I'm not sure
if the two are linked, but they are definitely both offline at the
same time at this point - I just swung by and got the same error.

On May 15, 7:38 pm, Vhurkul wrote:


 
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Hawkman  
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 More options May 15 2008, 3:35 pm
From: Hawkman
Date: Thu, 15 May 2008 12:35:32 -0700 (PDT)
Local: Thurs, May 15 2008 3:35 pm
Subject: Re: Review Malware
Same here, review request no workie! Have submitted a request to
stopbadware.org, but their response suggests review will take a while.
Hope it gets fixed soon. (Cheeky aside: Have you stopped marking sites
as malicious while the system gets fixed? It seems a little unfair not
to have the ability to appeal...)

Incidentally, would it be possible to provide even a minimal hint as
to what type of issue has been discovered, along with the original
notification? StopBadware are excellent in this regard, but nothing
very helpful came in Google's email (and the example links turned out
to be unrelated to the actual problem). Tracking down exactly which of
hundreds of posts on a dynamically generated site has had invisible
links inserted is very difficult without help! (Also, grr @ repeated
WordPress vulnerabilities).


 
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JohnMu Google employee  
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 More options May 16 2008, 1:08 am
From: JohnMu
Date: Thu, 15 May 2008 22:08:40 -0700 (PDT)
Local: Fri, May 16 2008 1:08 am
Subject: Re: Review Malware
Hi everyone!

It should be working again, sorry for the interruption. We went
through all the failed requests and submitted them again, but you may
want to double-check your sites just to be sure.

For more information about our work in this area, you might also be
interested in a blog post that just now came out:
http://googleonlinesecurity.blogspot.com/2008/05/safe-browsing-diagno...

John


 
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KbW  
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 More options May 28 2008, 2:07 pm
From: KbW
Date: Wed, 28 May 2008 11:07:03 -0700 (PDT)
Local: Wed, May 28 2008 2:07 pm
Subject: Re: Review Malware
Google, I love you, but this is NOT working correctly, and it's now
affecting my business.

In my case, a single malicious iframe was injected into a single
WordPress page in my site over a month ago. It was caught and cleaned
within 48 hours.

The site was immediately submitted for review and, after a painful two-
day wait, it was ultimately proclaimed clean and was pardoned.

Today, according to your 'Webmaster Tools', and the information on the
interstitial itself, my site has been clean since April 20.

But lo and behold, I just upgraded to Firefox 3, clicked a link on my
site, and GOT BLOCKED BY YOUR INTERSTITIAL!

Google:

THE SITE IS CLEAN. YOU SAY SO YOURSELF IN YOUR INTERSTITIAL!

So leave us alone! Stop pesturing me and my readers!

What the hell do I have to do? Burn down the house? Please fix this!

According to your own diagnostics, the site is 100% clean. Therefore,
no warnings, blocks, popups, or interstitials should prevent ANY
person from visiting my site at this point.


 
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paultantk  
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 More options May 30 2008, 3:52 am
From: paultantk
Date: Fri, 30 May 2008 00:52:35 -0700 (PDT)
Local: Fri, May 30 2008 3:52 am
Subject: Re: Review Malware
Pretty much the same here. My site was marked as having malware due to
a banner served through bannerconnect. I removed bannerconnect within
a day after the site got flagged and requested a review... haven't
heard anything yet and the warning is still on the search results. My
traffic has dropped like crazy plus the message is scaring many
visitors off! HELP!

On May 29, 2:07 am, KbW wrote:


 
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JohnMu Google employee  
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 More options May 30 2008, 1:17 pm
From: JohnMu
Date: Fri, 30 May 2008 10:17:30 -0700 (PDT)
Local: Fri, May 30 2008 1:17 pm
Subject: Re: Review Malware
We need your URLs to take a look, guys. Thanks!

John


 
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