Revamping the Webmaster Tools Help Center - we need your ideas! - Suggestions & feature requests -- webmaster-related only, please

Message from discussion Revamping the Webmaster Tools Help Center - we need your ideas!

Preacher

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More options Jun 1 2007, 1:08 am

From: Preacher

Date: Thu, 31 May 2007 22:08:36 -0700

Local: Fri, Jun 1 2007 1:08 am

Subject: Re: Revamping the Webmaster Tools Help Center - we need your ideas!

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Hello Riona,

Before you try to fix the help areas, how about fixing the Webmaster
Tools themselves?

I love the concept of the "Links" area. Problem is, it is never
updated. I've almost stopped using it because there are "External"
links listed that I know are totally dead. One I am sure of because it
was my son's site and he took that down the middle of last year, but
it still shows as an external link in the tools. I put my URL in my
signature on a message forum site. I removed it last year, but over
half of the 177 External links that show in my Webmaster Tools are for
that forum site even though there is no URL to my site there anymore.

Under the " Page analysis", the "Phrases" that offer variation is
useless. I can capitalize search term on my own, thanks.

The " Crawl stats" that show my rank as "High, Medium, Low, PageRank
not yet assigned" would be a lot better if it just gave the actual
page rank. As is, I seldom pay attention to it.

The point is, Google can "restructure the Webmaster Tools Help Center"
all it wants, but if the tools are not used or useful, who is going to
care about or use the restructured Webmaster Tools Help Center?

Regards,
Frank

On May 30, 11:17 pm, Riona MacNamara wrote:

> Hello webmasters!

> We're planning to restructure the Webmaster Tools Help Center to
> improve the way we organize and present help content. We want to make
> sure that our content is technically accurate, relevant, and up to
> date, and that it's easy to navigate and find exactly what you're
> looking for. Is the content broad enough in scope? Deep enough in
> detail? Does it have the right mix of instructional and conceptual
> info?

> If you've used the Help Center - and, just as importantly, if you
> haven't - your feedback is invaluable to us. For example:

> - Do you use the Help Center? Is it easy to find information, and is
> the information accurate? Is the Help Center -- well, helpful?
> - If you don't use it, why not? What other sources of information have
> been more useful to you? What's missing?
> - What's your biggest complaint about the Help Center?
> - What do you like best?
> - When you go to the Help Center, do you browse the topics? Or do you
> search?

> Post right here. We'll check in regularly, and we really appreciate
> your ideas.

> Thank you for helping Google improve our Help Center.

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